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Hjt Help Needed!


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7 replies to this topic

#1 joeman123

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Posted 07 November 2005 - 11:04 PM

a friend has a trouble and i have to help him, his pc 'freezes' when the desktop appears and only you can do is use it in safe mode.

here is the log

Logfile of HijackThis v1.99.1
Scan saved at 01:20:06 a.m., on 10-12-98
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://es.rd.yahoo.com/customize/ycomp/def...://es.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://es.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://es.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://es.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://es.rd.yahoo.com/customize/ycomp/def...://es.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Helper Class - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\ARCHIVOS DE PROGRAMA\NAVEXCEL SEARCH TOOLBAR\NAVEXCELBAR.DLL
O2 - BHO: phoneaccess Class - {5054F860-748D-4840-B7B4-DDDB428421AF} - C:\WINDOWS\DOWNLO~1\PHONEA~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\ARCHIVOS DE PROGRAMA\NAVEXCEL SEARCH TOOLBAR\NAVEXCELBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\ARCHIVOS DE PROGRAMA\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [VortexTray] C:\WINDOWS\asp4setp.exe 3
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\SYSTEM\E_S4I4T1.EXE /P23 "EPSON Stylus C45 Series" /O7 "EPUSB1:" /M "Stylus C45"
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AVGCtrl] C:\ARCHIVOS DE PROGRAMA\AVPERSONAL\AVGCTRL.EXE /min
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [mouseElf] C:\ARCHIV~1\SCROLL~1\MOUSEELF.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [ares] "C:\ARCHIVOS DE PROGRAMA\ARES\ARES.EXE" -h
O4 - HKCU\..\Run: [MsnMsgr] "C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Inicio de Office.lnk = C:\Archivos de programa\Microsoft Office\Office\OSA.EXE
O4 - Startup: Picture Package VCD Maker.lnk = C:\Archivos de programa\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O4 - Startup: Búsqueda rápida de Microsoft.lnk = C:\Archivos de programa\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Picture Package Menu.lnk = C:\Archivos de programa\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {5054F860-748D-4840-B7B4-DDDB428421AF} (phoneaccess Class) - http://ip.sponsoradulto.com/cab/4/es/phoneaccess.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} - http://static.zangocash.com/cab/Zango/ie/bridge-c18.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst_current.cab

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#2 -David-

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Posted 09 November 2005 - 11:54 AM

With IE closed, run Hijack This again.
Put a checkmark on these entries and hit "fix checked":

O2 - BHO: Helper Class - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\ARCHIVOS DE PROGRAMA\NAVEXCEL SEARCH TOOLBAR\NAVEXCELBAR.DLL
O2 - BHO: phoneaccess Class - {5054F860-748D-4840-B7B4-DDDB428421AF} - C:\WINDOWS\DOWNLO~1\PHONEA~1.DLL
O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\ARCHIVOS DE PROGRAMA\NAVEXCEL SEARCH TOOLBAR\NAVEXCELBAR.DLL


Find and manually delete this folder:

C:\ARCHIVOS DE PROGRAMA\NAVEXCEL SEARCH TOOLBAR

Reboot and post a new HJT log
DAvid :thumbsup:

#3 joeman123

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Posted 09 November 2005 - 07:07 PM

here comes the hjt log


Logfile of HijackThis v1.99.1
Scan saved at 08:23:16 a.m., on 09-11-05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://es.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://es.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\PROGRAM FILES\MSN APPS\ST\01.03.0000.1005\EN-XU\STMAIN.DLL
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.4000.1001\ES-LA\MSNTB.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\ARCHIVOS DE PROGRAMA\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN APPS\MSN TOOLBAR\01.02.4000.1001\ES-LA\MSNTB.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [VortexTray] C:\WINDOWS\asp4setp.exe 3
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\SYSTEM\E_S4I4T1.EXE /P23 "EPSON Stylus C45 Series" /O7 "EPUSB1:" /M "Stylus C45"
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AVGCtrl] C:\ARCHIVOS DE PROGRAMA\AVPERSONAL\AVGCTRL.EXE /min
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [mouseElf] C:\ARCHIV~1\SCROLL~1\MOUSEELF.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [ares] "C:\ARCHIVOS DE PROGRAMA\ARES\ARES.EXE" -h
O4 - HKCU\..\Run: [MsnMsgr] "C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Inicio de Office.lnk = C:\Archivos de programa\Microsoft Office\Office\OSA.EXE
O4 - Startup: Picture Package VCD Maker.lnk = C:\Archivos de programa\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
O4 - Startup: Búsqueda rápida de Microsoft.lnk = C:\Archivos de programa\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Picture Package Menu.lnk = C:\Archivos de programa\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} - http://static.zangocash.com/cab/Zango/ie/bridge-c18.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab

#4 -David-

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Posted 10 November 2005 - 05:16 PM

Please download ewido security suite it is a free version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck.
    • Install background guard
    • Install scan via context menu
  • Launch ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful") Posted Image
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Close ewido security suite.

Post a new HJT log and the ewido log at the end! :thumbsup:
David

#5 joeman123

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Posted 10 November 2005 - 06:52 PM

hey man, the problem is that my friend has not WIN XP, HE HAS WIN 98 AND EWIDO DON'T RUN IN WIN 98.


what can i do?

ahead of time, thank you
:thumbsup:

#6 -David-

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Posted 11 November 2005 - 04:21 AM

The log you posted before appears to have been taken from safe mode.
Please post a new HJT log from normal mode.

David

#7 joeman123

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Posted 12 November 2005 - 04:59 PM

the thing was unnevitable, I had to format.
Thank you in all ways, you made what you could. me also.

bye and dont worry
:thumbsup: :flowers:

#8 -David-

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Posted 12 November 2005 - 05:06 PM

Due to the fact that this topic has thankfully been resolved, I will close this thread. :thumbsup:

If you want to thread to be re-opened at any point ? please PM me or any other staff with a link to it!

If anyone else is reading this with a similar problem that you would like help with, please post it in a new thread in the security section!


:flowers: David :trumpet:




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