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backdoor trojan


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#1 Tom85

Tom85

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Posted 08 September 2010 - 08:44 AM

hi

Could you please help me:
My computer was inffected by this backddor trojan and after 5 minuted it was connected to send some information; if I format my computer and change my passwords , Can I be sure that no one can access to my email address and my computer is safe?


Many thanks

Edited by Orange Blossom, 10 September 2010 - 02:22 PM.
Move to AII from log forum for initial assistance. ~ OB


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#2 Blade

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Posted 13 September 2010 - 05:24 PM

Hi Tom85 and :thumbsup: to BleepingComputer.

Sorry for the delay in reply.

Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action to take.

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

The best sources of information on this are
Reformatting Windows XP
Reinstall Windows Vista
Michael Stevens Tech

***************************************************

2 guidelines when backing up:

1) Backup all your important data files, pictures, music, work etc... and save it onto an external hard-drive. These files usually include .doc, .txt, .mp3, .jpg etc...
2) Do NOT backup any applications/installers and Do NOT backup any files with the following extensions
  • .exe
  • .scr
  • .htm
  • .html
  • .xml
  • .zip
  • .rar
This because these files may be infected as well. If you back them up and replace them afterwards, it will infect your computer again.


Download Belarc Advisor - builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser.
Run it and then print out the results, they may be handy.

Let me know if you have any further questions.

~Blade

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