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infected with security master av

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2 replies to this topic

#1 poppycat


  • Members
  • 4 posts
  • Local time:07:58 AM

Posted 07 September 2010 - 09:15 AM

Hi i originally posted this in the wrong place it seems sorry i have my friends laptop and he has this program security master av unable to locate it in add remove programs or anywhere else so i downloaded malwarebytes and updated and run this it found over 1000 items trojans worms etc which i removed but the security master av is still on pc it has taken over the firewall and antivirus in windows security centre i have tried all the advice on this website for removing it nothing worked i cant install avg as it stops halfway to tell me that security master is installed on the pc and wants me to remove it before carrying on with the installation but as its nowhere to be seen anyway i have now got the logs etc that was requested and hopefully i can get them posted on here thanks for the help
i hope i have done this right

DDS (Ver_10-03-17.01) - NTFSx86
Run by User at 14:28:12.01 on 07/09/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.223.116 [GMT 1:00]

AV: Security Master AV *On-access scanning enabled* (Updated) {6B66AA36-63EB-461C-8D98-90B1F4269CB8}
FW: Security Master AV *enabled* {9072D30E-D8A6-4688-B7E7-5D7A46267E35}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Computer Updater\ComputerUp-daterService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Computer Updater\ComputerUp-dater.Exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\User\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uURLSearchHooks: H - No File
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No File
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Computer Updater] "c:\program files\computer updater\ComputerUp-dater.Exe" /boot
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SiS Windows KeyHook] c:\windows\system32\keyhook.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\utilit~1.lnk - c:\windows\system32\sistray.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IFEO: image file execution options - svchost.exe

============= SERVICES / DRIVERS ===============

R2 ComputerUpdater Service;ComputerUpdater Service;c:\program files\computer updater\ComputerUp-daterService.exe [2010-8-25 87424]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2009-6-27 215040]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\toolbarbroker.exe --> c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [?]

=============== Created Last 30 ================

2010-09-07 12:27:28 734 ----a-w- c:\windows\system32\drivers\Hosts
2010-09-07 11:26:41 0 d-----w- c:\program files\CCleaner
2010-09-07 11:15:05 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-07 11:15:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-07 07:55:57 0 d-----w- C:\_OTM
2010-09-07 06:37:47 0 d-----w- c:\windows\pss
2010-09-06 22:07:30 0 d-sh--w- c:\documents and settings\user\PrivacIE
2010-09-06 22:01:44 0 d-sh--w- c:\documents and settings\user\IETldCache
2010-09-06 21:12:40 16896 -c----w- c:\windows\system32\dllcache\iecompat.dll
2010-09-06 21:12:15 0 d-----w- c:\windows\ie8updates
2010-09-06 21:11:57 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-09-06 21:11:56 599040 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-09-06 21:11:56 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-09-06 21:11:55 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-09-06 21:11:55 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-09-06 21:11:55 1986560 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-09-06 21:11:55 11077120 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-09-06 21:10:11 0 dc-h--w- c:\windows\ie8
2010-09-06 20:22:18 0 d-----w- c:\docume~1\user\applic~1\Malwarebytes
2010-09-06 20:22:08 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-09-06 20:22:07 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-09-05 18:29:20 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2010-09-05 18:29:20 272128 ------w- c:\windows\system32\drivers\bthport.sys
2010-09-05 18:26:48 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2010-09-05 18:22:54 2146304 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-09-05 18:22:53 2189952 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-09-05 18:22:53 2024448 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-09-05 18:22:52 2066816 -c----w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-09-05 18:18:56 293376 ------w- c:\windows\system32\browserchoice.exe
2010-09-05 18:04:14 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-09-05 18:01:54 2560 ------w- c:\windows\system32\xpsp4res.dll
2010-09-05 17:56:22 0 d-----w- c:\windows\system32\PreInstall
2010-09-05 17:56:18 26144 ----a-w- c:\windows\system32\spupdsvc.exe
2010-09-05 17:56:12 0 d--h--w- c:\windows\$hf_mig$
2010-09-05 16:50:37 0 d-----w- c:\windows\system32\SoftwareDistribution
2010-09-05 16:28:58 515504 ----a-w- c:\windows\system32\drivers\Cat.DB
2010-09-05 16:19:42 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-09-05 16:11:15 0 d-----w- c:\docume~1\alluse~1\applic~1\Computer Updater
2010-09-05 16:10:32 0 d-----w- c:\program files\Computer Updater
2010-08-25 00:12:36 69632 ----a-w- c:\windows\system32\CUUpdateComponent.ocx
2010-08-25 00:12:36 425984 ----a-w- c:\windows\system32\ComputerUpdaterLM.ocx
2010-08-25 00:12:36 135168 ----a-w- c:\windows\system32\SafeAppRichList.ocx
2010-08-25 00:11:22 389120 ----a-w- c:\windows\system32\DiskCleanerLM.ocx
2010-08-25 00:09:48 389120 ----a-w- c:\windows\system32\RegistryHelperLM.ocx

==================== Find3M ====================

2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:22:03 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 07:41:45 1172480 ----a-w- c:\windows\system32\msxml3.dll

============= FINISH: 14:28:38.35 ===============

Attached Files

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#2 myrti



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Posted 13 September 2010 - 12:54 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti



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  • Local time:01:58 PM

Posted 27 September 2010 - 07:04 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!


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