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disk space c drive gone " poof" help


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4 replies to this topic

#1 gonefishin

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Posted 06 September 2010 - 10:50 PM

I was using returnil. I made a virtual drive with returnil to hold videos and mp3 music files on 64 gb big. I have now uninstalled returnil. problem is some thing has went wrong.
I ran disk defragmenter

disk defragmenter shows the following taking up 64 GB the following can not be defragmented

documents and settings\all users\application data\Returnil\
rvsystem.img

I went to documents and settings, clicked all users,
the folder "application data" is not in the all users folder

some thing happened when I uninstalled returnil it is still showing returnil using 64 GB of my C drive. it is like the virtual drive is still on my computer using up 64 GB of space only it is no longer on my computer.

please help I want my 64 GB disk space back

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#2 MrBruce1959

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Posted 06 September 2010 - 11:08 PM

Application data is usually a hidden folder.

Unless you have Windows Explorer set to show hidden files and folders, you will not see this folder.

Here is what you must do.

Go to MY COMPUTER

Click on drive C: and open the folder C:

Look for TOOLS in menu. Click it and choose FOLDER OPTIONS

Click the VIEW tab.

Look for SHOW HIDDEN FILES AND FOLDERS and click the circle next to it.

Click APPLY and OK

Now you will see the folder APPLICATION DATA.

Bruce.

Edited by MrBruce1959, 06 September 2010 - 11:09 PM.

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#3 gonefishin

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Posted 06 September 2010 - 11:39 PM

Thanks Bruce

I followed your advice found the returnil folder and deleted it and got my disk space back

Again Thanks

#4 MrBruce1959

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Posted 07 September 2010 - 12:05 AM

I am glad to hear we solved the problem together and you are very welcomed for my help!

Happy computing and thank you for choosing Bleepingcomputer for help and assistance! :thumbsup:

Bruce.
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#5 RVS_MikeW

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Posted 23 September 2010 - 09:29 AM

Thanks Bruce

I followed your advice found the returnil folder and deleted it and got my disk space back

Again Thanks


Hi gonefishin and others who may have the same question,

The supplemental virtual storage is actually just a very large file with special properties that forces Windows to see it as a new disk when it is opened (IOW, mounted by RVS/RSS). When it is closed (dismounted), the file cannot be opened by other programs and looks like nothing other than a big, empty file depending on the amount of data and/or files you have saved within it while in Virtual Mode.

The name of the file is rvsystem.img and can be found in the Application Data folder that Bruce helped you to see. While deleting the Returnil folder will do the same thing, it is recommended that you delete the file itself in case you plan to reinstall RVS/RSS in the future.

Before you attempt to delete the Virtual Disk file however, make sure you dismount it (close) in the RVS/RSS GUI first.

HTH
Mike




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