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Trojan Help


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3 replies to this topic

#1 cannonball_29

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Posted 06 September 2010 - 08:59 PM

ok, i need this relatively quick. i downloaded a file, that i still have but i do believe that the trojan my compute had acquired was packaged with this file. i have found both the file i am looking for, and some very bad trojan horses on my computer. they basically hijacked my system, but with some deleting, ending of processes, and moving files into the AVG vault, i think i have stopped it, for now.

i have control over my computer again, for the time being. but i really need to know how to eliminate these files. i have done some research, and it looks like a system restore may or may not be out of the options.

File list (that AVG picked up) is:

elfpyh.exe
jdrrypl.exe *
bhrjq.exe *
drpconva.exe *
jytr.exe *

*(several of this file name found and vaulted)*
my computer is still running slow, and i need to know if i can destroy these programs and their processes. i was in a rush, but i dont think i found their processes at the time of me trying to stop what was happening.

any help would be appreciated, my many thanks in advance

Edited by boopme, 06 September 2010 - 09:24 PM.


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#2 MrBruce1959

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Posted 06 September 2010 - 09:13 PM

Hello and welcome to Bleepingcomputer.

I will have your post moved to the (AII) forums.

In the meantime please follow the instructions below.

Many thanks in advance and good luck.

Bruce.

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Please save the log it creates and post it in your next reply.

Edited by MrBruce1959, 06 September 2010 - 09:26 PM.

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#3 cannonball_29

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Posted 06 September 2010 - 09:23 PM

should i run this in safe mode?

#4 boopme

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Posted 06 September 2010 - 09:24 PM

No run install and run in Normal
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