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Display only gives 640x480 resolution choice


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6 replies to this topic

#1 Happy Place

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Posted 06 September 2010 - 04:49 PM

Hey all,

I was given a Dell Optiplex GX260 with a Pentium 4 2.53GB, Windows XP Pro, and an HP Pavilion F1503 monitor. Ever since I got it, I have not been able to change the display resolution to anything other than 640x480. In fact, it's the only choice, period.

When I go into the device manager, it does not recognize the video card being used, so I don't know how to get an updated driver.

I hope I gave enough info to go on. Not sure where to go from here.

Thanks in advance!!

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#2 MrBruce1959

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Posted 06 September 2010 - 05:00 PM

Hello and welcome to Bleepingcomputer.

Here is your Dell Optiplex GX260 Desktop computer's support page.

http://support.dell.com/support/downloads/...tid=&impid=

It appears you have an ATI Radeon 7500 video card.

There is also a recommended Intel driver in the list. Just expand the VIDEO tab on this web site I posted above.

Bruce.
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#3 caperjac

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Posted 06 September 2010 - 05:08 PM

that link takes you to a laptop .
i think maybe this one is the one that should have been in the link .try the recommended Intel one first ,all othere are optional
http://support.dell.com/support/downloads/...tid=&impid=

Edited by caperjac, 06 September 2010 - 05:10 PM.

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#4 MrBruce1959

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Posted 06 September 2010 - 05:24 PM

I just tried the link again it took me to a desktop computer.

The image shows a computer tower.

Actually I am seeing the same computer on both links.

I tried the link I posted above on another computer and it still showed a desktop computer.

Bruce.

Edited by MrBruce1959, 06 September 2010 - 05:31 PM.

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#5 the_patriot11

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Posted 06 September 2010 - 06:29 PM

Gives me a tower as well.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#6 caperjac

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Posted 06 September 2010 - 06:56 PM

weird,Sorry , i get a laptop when using firefox ,and the tower when i click the link in IE8

Edited by caperjac, 06 September 2010 - 06:57 PM.

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#7 MrBruce1959

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Posted 06 September 2010 - 07:14 PM

I see that caperjac, that is strange.

I only use IE 8.0, I am hoping either way that Happy Place gets to the correct page either way.

Thanks as always for your input, it does help. :thumbsup:

Bruce.
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