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Virus Problem: Possible/Probable Infections: Mariofev.a Cutwail.BA and Netan.A


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#1 aubergine

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Posted 06 September 2010 - 07:23 AM

Hi,

Wondering if anyone can help me with the above listed virus problems/infections on one of my pcs. Running Win XP (home edition SP3). I previously had avira installed on the machine (which started throwing up random file infections mainly in system32, no solution or real specifics, so uninstalled and switched to MS Security Essentials, logs more specific problems (the three identifiers shown in the title) but again unsuccesful in the removal of. Not had the Netan.A error since removal but keep getting the other two (Mariofev.A more predominantly than the Cutwail.BA but both still on the system. A number of full scans and deletions/reboots etc but still no clean drive. Comp WAS networked too and I believe the Mariofev.A spreads over network, so I may have to tackle the other pcs later - will try sort out the main one first tho and see how it goes!!!

Any help at all would be much appreciated - any other info required I will be more than happy to assist.

Many thanks in advance,

Andy

PS I searched for associated files online, with a mind to manually removing both from the system and registry, a couple of which I found/removed, but many that were not there (although different sites list different files and reg entries!!)

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#2 Driesiooo

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Posted 06 September 2010 - 08:39 AM

Hello.

I think it's best for your computer, to look for an infection. Just follow the steps on http://www.bleepingcomputer.com/forums/topic34773.html (Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help).

When post your (Hijackthis log +) DDS Log:
  • Be patient, it's very busy at this forum.
  • A professional expert will view your logs and will help you with that problem.
  • Do not use tools (like ComoFix) without professional experience/helper.
Good luck.

#3 Blade

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Posted 09 September 2010 - 02:48 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic345741.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

~Blade
Forum Moderator

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