Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows freezes completely 10 seconds after I am able to view my desktop


  • This topic is locked This topic is locked
5 replies to this topic

#1 SuB-ZeD

SuB-ZeD

  • Members
  • 49 posts
  • OFFLINE
  •  
  • Local time:02:23 PM

Posted 06 September 2010 - 12:04 AM

Hi Guys,

I'm not sure how descriptive I can be. When I start my computer, it freezes soon after I am able to see my desktop and is unresponsive to anything. I have Windows XP SP2. My brother uses this computer as well though he is away for the weekend. Otherwise I would ask him if he has tried anything. Please advise on what I should do next.

Thank you!

BC AdBot (Login to Remove)

 


#2 Driesiooo

Driesiooo

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:01:23 PM

Posted 06 September 2010 - 04:07 AM

Hello.

Can you get into safe mode?

I think it's best for your computer, to look for an infection. Just follow the steps on http://www.bleepingcomputer.com/forums/topic34773.html (Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help).

When post your (Hijackthis log +) DDS Log:
  • Be patient, it's very busy at this forum.
  • A professional expert will view your logs and will help you with that problem.
  • Do not use tools (like ComoFix) without professional experience/helper.
Good luck.

#3 SuB-ZeD

SuB-ZeD
  • Topic Starter

  • Members
  • 49 posts
  • OFFLINE
  •  
  • Local time:02:23 PM

Posted 06 September 2010 - 10:02 AM

Hi

Thanks for the reply. Yes I can get into safe mode and safe mode with networking though I can't connect to the internet as I have a wireless pci card (which I think is being disabled in safe mode). In any case, I will follow those instructions and post in a new topic with the corresponding logs.

Thanks again.

#4 SuB-ZeD

SuB-ZeD
  • Topic Starter

  • Members
  • 49 posts
  • OFFLINE
  •  
  • Local time:02:23 PM

Posted 06 September 2010 - 11:13 AM

Hmm, I was running GMER in safe mode and it was taking quite some time. When I checked again I now see the BSOD saying A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time...

*** STOP: 0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)

I guess I will try to run GMER again in safe mode.

Update: Sorry, it appears that safemode does not work and freezes up at the loading screen, but safemode with networking does work.

Edited by SuB-ZeD, 06 September 2010 - 11:19 AM.


#5 Driesiooo

Driesiooo

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:01:23 PM

Posted 06 September 2010 - 11:18 AM

It's common with GMER.
If GMER doesn't work, just mention it in your new topic.

Edited by Driesiooo, 06 September 2010 - 11:18 AM.


#6 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,801 posts
  • ONLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:02:23 PM

Posted 06 September 2010 - 05:45 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic345547.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users