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unable to open registry cleaner


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#1 graveyarddigger03

graveyarddigger03

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Posted 05 September 2010 - 03:57 PM

Please help me get this malware off by comp.......
i have downloaded malwarebytes and have ran the program in safe mode. i read that i should run a registry repair program but the system is saying that it is not a valid Win32 application.

Edited by Orange Blossom, 05 September 2010 - 04:23 PM.
Move to AII forum for preliminary assistance. ~ OB


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#2 Driesiooo

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Posted 06 September 2010 - 04:09 AM

Hello.

I think it's best for your computer, to look for an infection. Just follow the steps on http://www.bleepingcomputer.com/forums/topic34773.html (Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help).

When post your (Hijackthis log +) DDS Log:
  • Be patient, it's very busy at this forum.
  • A professional expert will view your logs and will help you with that problem.
  • Do not use tools (like ComoFix) without professional experience/helper.
Good luck.




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