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PC keeps shutting down randomly, system error


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#1 Kevin Toth

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Posted 05 September 2010 - 09:52 AM

My computer running XP Home has started crashing randomly. Sometimes it'll happen after startup, before I've even logged into XP, and other times it'll happen while I'm randomly on the internet.

It doesn't actually shut down; the screen goes black and I can still hear the computer running, and the monitor light stays green.

I went to the event viewer in control panel and here is what the error says:

Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000.


Error code 100000ea, parameter1 858f8da8, parameter2 85fff368, parameter3 f799acbc, parameter4 00000001.


Error code 1000008e, parameter1 c0000005, parameter2 8056f910, parameter3 f5308b2c, parameter4 00000000.


The category on all of those is (102) and the event ID is 1003.

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#2 hamluis

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Posted 05 September 2010 - 10:54 AM

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All.

Then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis

#3 Kevin Toth

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Posted 05 September 2010 - 11:02 AM

==================================================
Dump File : Mini090510-02.dmp
Crash Time : 9/5/2010 10:43:32 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xdaa1771c
Parameter 2 : 0x00000000
Parameter 3 : 0x804e8dc4
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+11dc4
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini090510-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini090510-01.dmp
Crash Time : 9/5/2010 10:40:24 AM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+736f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini090510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini090410-02.dmp
Crash Time : 9/4/2010 10:01:08 AM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x858f8da8
Parameter 2 : 0x85fff368
Parameter 3 : 0xf799acbc
Parameter 4 : 0x00000001
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+c45c
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6003 (xpsp_sp3_gdr.100623-1635)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini090410-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini090410-01.dmp
Crash Time : 9/4/2010 9:46:08 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8056f910
Parameter 3 : 0xf5308b2c
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+98910
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini090410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini090110-01.dmp
Crash Time : 9/1/2010 11:46:54 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x8b7bfe80
Parameter 2 : 0x0000001c
Parameter 3 : 0x00000000
Parameter 4 : 0x804e1af6
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+aaf6
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini090110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini082810-01.dmp
Crash Time : 8/28/2010 9:29:50 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0xe160c868
Parameter 3 : 0xe160c8a8
Parameter 4 : 0x0c08040d
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+17062
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

#4 Kevin Toth

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Posted 06 September 2010 - 10:21 AM

Bump. Sorry if bumping isn't allowed.

#5 hamluis

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Posted 06 September 2010 - 10:44 AM

You have a variety of BSODs, which typically doesn't provide any clues at all.

I would do several scans for malware...and also check for possible overheating and also check the capability of the hard drive by running the appropriate hard drive diagnostic.

Are all critical updates issued thus far...installed?

Louis




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