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I Am Having Some Bad Problems With My Computer...


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6 replies to this topic

#1 lufc

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Posted 06 November 2005 - 05:34 PM

Right earlier on, AVG flashed up saying that i had a Trojan horse virus, it supposidly got rid of it, but ever since my computer hasnt been right, Msn Messenger seems to freeze everytime you load it up.. and my computer i just being really slow

any advice?

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#2 Rimmer

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Posted 06 November 2005 - 07:45 PM

Make sure your Anti-virus program is current and updated.

Do you have any anti-spyware installed? If not download and update all of the following:Reboot your computer in Safe Mode and run the anti-virus scan and anti-spyware scans there.
If you are not sure how to boot in Safe Mode there is a tutorial here: Safe Mode

See if that helps :thumbsup:

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Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#3 BabyG

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Posted 07 November 2005 - 03:21 AM

I was having similar problems a few months ago.

My programs weren't running correctly, everytime I tried to go into a web site on line, my computer would either freeze, or would go to blue screen.
I have AOL for instant messages & it also gave me troubles.

After about two weeks of posting to tech forums & following every suggestion given to me, one tech asked me if I had more than one Anti Virus program installed on my computer.

Well, of course the answer was yes. I was running McAfee as well as Norton. Even though I wasn't using the McAfee at all, it was still fighting with Norton for the Title of "King of BabyG's Virus Security". :thumbsup:

Anyway, I uninstalled one of them, and I haven't had that type of problem since.

* Check to see that you don't have conflicting Anti Virus programs,
spyware trackers, ad-ware trackers, firewalls, pop up blockers, etc.
* If you do, at least disable one of them.
* Do a system Restore to a point before your
problems started, and see if that changes anything.

Just my Two Cents Worth.
Hope it helps some,


BabyG :flowers:

#4 lufc

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Posted 07 November 2005 - 07:19 AM

ok i tried what you said, i only have one Anti virus on here, i used to have Panda on here but it was only a year free when i bought this computer, but thats gone now and i have AVG Free Edition and i have run that and it says nothing is infected, i also did the System Restore which said after it done it no changes were made, so i am kinda stuck now, and well theres a screen shot of MSN since thats the 1st programme that starts up when i turn my pc on and thats what happens with most programmes

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#5 usasma

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Posted 07 November 2005 - 08:29 AM

Free, online scans here (use 2 or 3 of 'em if you're on cable - if on dialup it's gonna take a couple of hours each)

Scan your system using several of these free, online scans:


http://www.kaspersky.com/scanforvirus
http://housecall.trendmicro.com/
http://www.bitdefender.com/scan8/ie.html
http://www.pandasoftware.com/products/activescan.htm
http://onlinescan.avast.com/
http://support.f-secure.com/ols/start.html
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/ssc/home.asp?...FKWCIRQSGGPMRXL

Sometimes a virus/trojan/mal-ware is so invasive that it latches onto some important Windows files. When the anti-virus fixes it, it breaks that file - causing problems with the system. Check the link to TrendMicro above - they have a database of fixes for most problems. If that doesn't work, try running SFC.EXE /SCANNOW from the Run dialog (followed by an immediate visit to Windows Update).

Failing that, then try a repair installation (it'll save your settings and files). Some instructions here: http://www.michaelstevenstech.com/XPrepairinstall.htm Once again, follow it with an immediate visit to Windows Update!

Edited by usasma, 07 November 2005 - 08:47 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 lufc

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Posted 07 November 2005 - 09:52 AM

ok i scanned using "http://housecall.trendmicro.com/" and it found pages of viruses and stuff.. it also found a trojan called "WORM_MUGLY.I" which.. wont delete, any ideas on how i can get rid of this?

#7 usasma

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Posted 07 November 2005 - 10:04 AM

Yep, go here: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ and read the HUGE notice posted at the top of the page.

Then, read these instructions on how to post a HiJackThis logfile (also known as HJT).

Then, post your logfile on the forums as directed.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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