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My computer won't read my modem...


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#1 ogasdd

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Posted 04 September 2010 - 09:08 PM

I am not sure which way I am suppose to explain this...

I reinstalled Window XP on my computer using re-installation CD I had got and suddenly my computer wont read the modem.

I was surprised when it wouldn't read the modem so I reinstalled the Window again.

Well, the result was the same so I simply got the CD I got while buying the modem hoping it would somehow help...

I am not sure which way I am suppose to go about this problem.

Just to clarify, the computer I am having this problem is newer one than the one I am using right now...

I have, or my family have, two computer and newer one seemed to constantly have problems.

CD I got was USB drive installation CD so it wouldn't have worked but I wanted to try.

I am hoping someone can help out again.

Thank you.

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#2 MrBruce1959

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Posted 04 September 2010 - 09:21 PM

Hello and welcome to Bleepingcomputer.

Can you please provide us with more information about your computer like the computer's make and model number.

Is your modem a dial up adapter or is it a LAN Ethernet adapter?

Is your modem that you are aware of an add-in card or is this modem built into the motherboard?

Bruce.

Edited by MrBruce1959, 04 September 2010 - 09:22 PM.

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#3 ogasdd

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Posted 04 September 2010 - 09:46 PM

Can you please provide us with more information about your computer like the computer's make and model number.

Is your modem a dial up adapter or is it a LAN Ethernet adapter?

Is your modem that you are aware of an add-in card or is this modem built into the motherboard?

Bruce.


My computer is DELL. Vostro 400.

Its LAN Ethernet adapter I believe.

add in card? O-o I am not sure what that is.

#4 dc3

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Posted 04 September 2010 - 11:49 PM

The quickest way to correct this would be to call your ISP and have them help you set up the information for the modem to connect to their servers.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 MrBruce1959

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Posted 05 September 2010 - 02:06 AM

Here is your support web link for the Dell Vostro 400 desktop computer.

http://support.dell.com/support/DPP/Index....temID=VOS_D_400

Here is your owners manual. http://support.dell.com/support/edocs/syst.../CR532A01MR.pdf

The manual may help you figure out why your Ethernet adapter is not working correctly.

Most Dell computers have diagnostic lights on the back panel that help resolve hardware issues.

Check those against the codes posted in the owners manual.

Bruce.
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#6 ogasdd

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Posted 08 September 2010 - 10:39 AM

Here is your owners manual. http://support.dell.com/support/edocs/syst.../CR532A01MR.pdf


I cant seem to pull up a manual.

A bit of help please on that as well?

EDIT:

Sorry never mind, I just went to website and read the manual.

I'll go home and try this today.

Thanks for the helps

Edited by ogasdd, 08 September 2010 - 10:56 AM.


#7 MrBruce1959

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Posted 08 September 2010 - 12:56 PM

You are welcomed. :thumbsup:

Please keep us informed and if you need further assistance please feel to ask.

Kind regards as always.

Bruce.
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#8 ogasdd

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Posted 12 September 2010 - 04:19 PM

I tried to look and fix with the manual but it didnt seemed to help.

Some message came up about how I am missing Ethernet Adapter...

O-o;;

I removed the Cover and found one of CD driver missing...
Whats Amphenol?




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