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Slow Computer


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#1 jmrpjb

jmrpjb

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Posted 04 September 2010 - 08:43 PM

Windows xp home, cpu celeron 2.53 ghz, 512 ram

I'm sorry but I'm not very computer savvy and haven't got a clue what kind of infection I have; I just know the computer (while on line) is very slow (it's clean inside & out) & for some reason it's chosen to act even worse right now. This is my second attempt to post. Right in the middle of trying to attach the gmer log it froze and I got this message: Windows Delayed Write Failed.
Windows was unable to save all the data for the file: WINDOWS\system 32\config\SysEvent.evt
The data has been lost. This error maybe caused by failure of your computer hardware or network connection (I'm not on a network) Please try to save this file elsewhere.

Here is the DDS log but I hope it's ok if I send this right now & I'll continue with the other things you require right away. I'm just worried it will freeze again and I'll have to start over, yet again.

Thank you
pam (jmrpjb)

DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 14:38:10.68 on Sat 09/04/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.261 [GMT -7:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe
C:\Program Files\Dell Photo AIO Printer 964\memcard.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dlcjcoms.exe
C:\Documents and Settings\Owner\Desktop\Alarm Clock.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://apps.facebook.com/onthefarm/index.php?ref=empty_gift_box&auth_token=d2c99ddd01b1ced799a462497d8a5ef2
uInternet Connection Wizard,ShellNext = iexplore
uURLSearchHooks: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyn1.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyn1.dll
BHO: Diigo Toolbar Helper: {84053da7-03de-4fb6-80ae-202c04691d8a} - c:\program files\diigo\DiigoToolbar.5.1.7.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Diigo Toolbar: {09197ffb-c236-4153-b268-31051e4f3b6c} - c:\program files\diigo\DiigoToolbar.5.1.7.dll
TB: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyn1.dll
EB: Diigo Sidebar: {69523951-583f-418c-bde7-18efc9fd54b4} - c:\program files\diigo\DiigoToolbar.5.1.7.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [DLCJCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCJtime.dll,RunDLLEntry
mRun: [dlcjmon.exe] "c:\program files\dell photo aio printer 964\dlcjmon.exe"
mRun: [MemoryCardManager] c:\program files\dell photo aio printer 964\memcard.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {B952F2E0-5F9F-4898-89A8-4FB770625E09} - {84053DA7-03DE-4FB6-80AE-202C04691D8A} - c:\program files\diigo\DiigoToolbar.5.1.7.dll
Trusted Zone: msn.com\games.ca.zone
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {63F5866B-A7C5-40B4-9A89-0CCA99726C8D} - hxxps://secure.logmeinrescue.com/Customer/x86/RescueDownloader.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1270449917031
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 a2injectiondriver;a2injectiondriver;c:\program files\emsisoft anti-malware\a2dix86.sys [2010-6-1 39576]
R1 a2util;a-squared Malware-IDS utility driver;c:\program files\emsisoft anti-malware\a2util32.sys [2010-6-1 11776]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-8-21 165456]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-8-21 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-21 40384]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-21 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-8-21 40384]
S3 a2acc;a2acc;c:\program files\emsisoft anti-malware\a2accx86.sys [2010-6-1 71008]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-9-1 38224]
S4 a2AntiMalware;Emsisoft Anti-Malware 5.0 - Service;c:\program files\emsisoft anti-malware\a2service.exe [2010-6-1 1916080]

=============== Created Last 30 ================

2010-09-02 07:57:43 0 d-----w- c:\program files\SUPERAntiSpyware
2010-09-02 06:18:16 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-02 06:18:15 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-08-28 21:52:36 0 d-----w- c:\program files\Conduit
2010-08-28 21:52:16 0 d-----w- c:\program files\Zynga
2010-08-25 06:02:03 0 d-sh--w- C:\found.000
2010-08-22 03:57:17 38848 ----a-w- c:\windows\avastSS.scr
2010-08-17 23:55:08 0 d-----w- c:\program files\Diigo
2010-08-15 05:06:48 0 d-----w- c:\windows\system32\wbem\Repository
2010-08-12 09:23:39 14592 -c--a-w- c:\windows\system32\dllcache\kbdhid.sys
2010-08-12 09:23:39 14592 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2010-08-07 13:36:58 0 d-----w- c:\program files\Free Internet Window Washer

==================== Find3M ====================

2010-08-01 08:16:47 21816 ----a-w- c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT
2010-07-03 12:02:03 433 ----a-w- c:\program files\070320105020243.bat
2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:22:03 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 07:41:45 1172480 ----a-w- c:\windows\system32\msxml3.dll
2010-04-21 13:17:19 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2010-04-21 13:17:19 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012010042120100422\index.dat

============= FINISH: 14:39:08.29 ===============

Attached Files


Edited by jmrpjb, 04 September 2010 - 10:00 PM.


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#2 Elise

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Posted 13 September 2010 - 04:15 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Quick Scan button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download Rootkit Unhooker and save it to your Desktop
  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop
Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • RKU log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

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Posted 20 September 2010 - 05:50 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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