Posted 04 September 2010 - 08:25 AM
Thanks to all who help on this forum!
Nearly one year ago, MSN Messenger stopped working for me (I think the latest version install resulted in a non-functional Messenger). Then IE7 would hang and prevent me from doing anything on the PC. I switched to Firefox--seemed fine. Then two things began happening recently (1) Firefox was really slow to startup, and now at times hangs at startup, (2) the PC in general is taking a long time to get responsive after startup (30 min to 1 hour). After that time passes, with all the tweaks I've applied, it's really fast!
I've tried these things:
Reinstalling IE7 and Messenger
Running Windows Update
Disabling or uninstalling any non-essential applications
Disabling non-essential Windows services
Running MalWareBytes Anti-Malware
Running chkdsk /f and /r
Running OTL, but I can't interpret the logs easily
Uninstalling Adobe AIR
Checked my App Event Viewer--I often see this at startup or around a time the PC hangs (but NOT this morning when it was still a slow startup):
Read of USN log for NTFS volume c: failed with error code 0xC000003E. Volume will remain offline until the Indexing Service (cisvc) is restarted.
I turned off Windows Indexing on C drive a few days ago and haven't seen this error since--but still have the slowness problem.
I also see this one in the Event Viewer at the time of PC shutdown:
Windows saved user WINDOWS-A7PGTHO\Owner registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.
But I think my services are all running under the right accounts.
Lastly I see this one regularly, but not daily:
Faulting application plugin-container.exe, version 22.214.171.12455, faulting module ntdll.dll, version 5.1.2600.3520, fault address 0x0000100b.
***One thing you should know about my PC:
It is a Dell. I used to have XP Home. When I wanted to upgrade to XP Pro, I purchased the standard edition and not the Dell-ified one. Didn't know about the Dell partition. Had to take it to a store, where he ghosted an XP Pro image onto my PC. So at startup the PC doesn't know where the Dell partition is--so I must hit F1 to get it to boot to the right place. This has been working with no issues for many years, but I mention it because of some of the scanning tools we may need to use.
Thanks so much for your help!