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Aggressive Scour search engine redirect


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3 replies to this topic

#1 madzilla

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Posted 03 September 2010 - 05:40 PM

First thank you for being of assistance to me and my Malwaren / virus issue!

My issue is my computer is redirecting to a few different search engines, but primarily SCOUR! Occasionally (once an hour or so) it will open a new page "Google"! Once a day it will give me a virus scan offer page... None the less its happening so frequent now, its rendered my laptop a waste of time to use, but only when online.

Some extra info...
HP530 Laptop
windows Xp
Symantec virus shield (active) ... Keeps posting a notification of virus Quarantine... Virus name: Trojan.FakeAV (every 30 seconds)
I use Malwarebytes
Recently uninstalled Adware... Wouldn't open anymore or update?
Ran Combofix a week ago... It found and erased a few things! seem to improve for a few days!

Please note I am computer novice so please explain steps in detail!
Please help with the above issue and also recommend any program/s that defend against this more successfully!

Thank You for your help!

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#2 Orange Blossom

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Posted 03 September 2010 - 07:40 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic. Please be sure to include a description of your computer issues and what you have done to try to resolve them.


If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 madzilla

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Posted 06 September 2010 - 12:50 AM

Ok... No problem working on doing so... Please hang in there with me as the virus is now even more aggressive and over loading my computer...
Any reason you want me to make a new topic?

Thanks

#4 Orange Blossom

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Posted 06 September 2010 - 01:38 PM

Hello,

Yes, there is why I asked you to create a new topic. I moved your topic to the AII forum so I could provide you with preliminary instructions. In order to receive assistance of the sort you need, your topic needs to be in the Virus, Trojan, Spyware, and Malware Removal Logs forum. If I were to move this topic back there, your topic would get lost and over-looked as it would appear that you are already receiving assistance. I am not trained in malware removal, so I cannot assist you with your computer issues beyond the instructions I have already provided.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic345460.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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