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Unreasonable wireless issues


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#1 RosieCotton

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Posted 03 September 2010 - 01:53 PM

I have had my laptop for a couple of weeks now, and I have always been able to connect to my home wireless network just fine. It is a hidden network, but I haven't had any problems with it before. However, this morning, it flat-out refused to allow me access to the Internet. I have restarted the computer, deleted and re-added the network connection, disconnected and reconnected ad nauseam. According to the computer, I am connected and have full Internet access, but I do not. I have two clues as to the solution to this problem:

Under my connection status, "IPv4 connectivity" says "Internet," but "IPv6 connectivity" says "No Internet access."

When I troubleshoot the connection, it either tells me that it doesn't know what's wrong, or it gives me one of the following two messages:
"Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding."
"Your computer appears to be correctly configured, but the device or resource (www.microsoft.com) is not responding."

Other than this, my Internet claims it is completely functional, despite the fact that I can't connect to any websites.

I'm not completely computer illiterate, but I'm not extremely technical either. Does anyone have any idea what's going on?

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#2 computerxpds

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Posted 03 September 2010 - 01:57 PM

Hi :thumbsup: to Bleepingcomputer!

Well you have eliminated some of the things that I would have had you check but now I would try and reset the router, do you have any other machines on your wireless network? Do they work fine? Your router might be having an IP address issue so that is why I would reset it. :flowers:

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#3 RosieCotton

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Posted 03 September 2010 - 02:02 PM

Thanks! :thumbsup:

Therein lies the most confusing aspect of the problem. There is another computer on my network and I am using it right now. It works fine. I also already reset the router this morning.

Edited by RosieCotton, 03 September 2010 - 02:03 PM.


#4 Barajiqal

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Posted 03 September 2010 - 02:18 PM

Open up IE and go to tools internet options(not sure if its the same on win 7, as I've have very limit play time with it) Under the connections tab press the LAN settings button. Is there a proxy set up? I've seen viruses/malware mess with those settings all the time.

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#5 RosieCotton

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Posted 04 September 2010 - 09:40 PM

I use Firefox, not IE. Does that matter?

#6 computerxpds

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Posted 04 September 2010 - 09:51 PM

In that case go to tools preferences then go to advanced then network then click the first settings button then select auto detect proxy settings. :thumbsup:

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