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Application cannot be executed....infection won't let me open or download anything. PLEASE HELP


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#1 gluehater

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Posted 03 September 2010 - 09:41 AM

Hi All,

This is a brand new HP computer running Windows 7. I did not have any anti virus software on it yet, and I immediately have a virus/malware that seems to be infecting everything. When I try to open any program, I get "Application cannot be executed. The file ****.exe is infected. Do you want to activate your antivirus software now?"

IE Explorer opens, but I cannot connect to any websites. New messages are constantly popping up about incoming attacks and rundll32.exe is infected, etc. I cannot download anything. Please Help!

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#2 Driesiooo

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Posted 03 September 2010 - 09:50 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    - Update Malwarebytes' Anti-Malware
    - Launch Malwarebytes' Anti-Malware
Restart the computer into Safe mode with network;
If you can not choose just pick Safe mode.
  • Launch Malwarebytes' Anti-Malware
  • MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from http://mbam.malwarebytes.org/database/mbam-rules.exehere and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
  • Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Edited by Driesiooo, 03 September 2010 - 09:56 AM.


#3 gluehater

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Posted 03 September 2010 - 10:18 AM

Unfortunately, I cannot download anything, because I cannot connect to any websites without this thing stopping me. Even in safe mode, I can't get on a website. I have my mac here with me, so I am off to locate a thumb drive and will try to download from the mac, and transfer them onto the infected PC. However, before I try any of this, I am having Windows do a system recovery, restoring the computer to its factory settings. Since I opened the computer yesterday, the only thing I stand to lose is the one thing I downloaded that probably gave me the infection anyway.

I will come back of the restore doesn't work. Thanks!

#4 prchulo1

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Posted 03 September 2010 - 10:38 AM

this may help with downloading..open internet explorer go to tools (top right) go to internet options once there goto the top there are tabs click on the connections tab towards the bottom of that page you will see a tab that says LAN settings click that once there you will see a check next to "use a proxy server for your LAN UNcheck that click ok and thats it you shold be able to get online note.. you may have to do this sevral timne as some malware infections are designed to recheck the proxyserver some not all.. "this should be done in 'safe mode with networking" so you can get online and download malwarebytes software that will clear up your infection

to get imto safemode with networking keep taping f5 while booting up you should get a list of startup options chose safemode with networking..good luck..

Edited by prchulo1, 03 September 2010 - 10:45 AM.





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