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MacBook Pro Freezes after login


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#1 altair05

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Posted 03 September 2010 - 07:48 AM

I have a MacBook Pro running Snow Leopard Version 10.6.4.

My Mac froze directly after I logged in, and while the computer was trying to load the desktop. (The dock and start menus didn't show up.)

Any ideas on whats wrong or any updates I need to download. I have already downloaded the MacBook Pro EFI Firmware Update which solved one freeze problem I had last week.

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#2 computerxpds

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Posted 03 September 2010 - 10:37 AM

Hi Altair05

Well this is interesting, it is freezing again? Is this still under warranty? Because I would think that this would be something along the lines of a ram issue. I have had an issue like this before actually 2 times once it was ram and the other it was the motherboard battery. But since it seems new I would lean towards a ram issue. It is sometimes (even though it is apple) to have bad ram modules in a newer mac. I am not sure how to test ram in a mac usually I do it manually by guess and check so wait and see what buddyme2 has to say or another member. :blink: But that is what I think could be causing the freezing. :wacko:
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#3 altair05

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Posted 03 September 2010 - 04:15 PM

It could be an OS issue. Do you think I should reinstall my OS?

#4 computerxpds

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Posted 03 September 2010 - 07:03 PM

It could be if you have a back up or if you don't need any data then I would but if you want to I would wait for another opinion. Like I said it seems if it is a hardware issue more so than an OS issue though but I am used to more PC's than this type of issue in a mac. Before you try anything else I would actually go to applications then utilities and then disk utility then click your hard drive and click check disk for errors, then if that comes up clean do a permissions check. :blink: If that does not bring any errors then we can go from their. If it brings up errors then post back telling me. :wacko:
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#5 altair05

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Posted 05 September 2010 - 04:28 PM

anyone have any other opinions?

#6 Buddyme2

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Posted 05 September 2010 - 11:34 PM

I'd start by completely uninstalling your McAfee software then trying these tips step by step before reinstalling OS X.

#7 altair05

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Posted 09 September 2010 - 07:34 PM

Ok, srry for the late reply. I'll try those ASAP. the thing is that the freezes only happen when i start up the computer from a full shutdown. When i wake it form sleep, its absolutely fine.

Ill get back to you with the report as soon as i finish the steps

#8 Buddyme2

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Posted 09 September 2010 - 08:27 PM

OK, if it only happens during each start up you might want to take a look at this too then.

#9 altair05

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Posted 13 September 2010 - 06:13 AM

Does that come with Snow Leopard too, your link only goes as far as Leopard. the 10.5.x version.


EDIT:
Hey guys, I think I might have solved the problem, but would like to know your input. When I first got my MacBook Pro in August of this year, it was working fine. The first week of college, I downloaded McAfee from my schools website because they have a license with McAfee for free virus software. Thats when things started to freeze on me. Do you think its a good idea to uninstall McAfee and see if the freezing persists?

Edited by altair05, 13 September 2010 - 07:57 AM.


#10 computerxpds

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Posted 14 September 2010 - 01:54 PM

I'd start by completely uninstalling your McAfee software then trying these tips step by step before reinstalling OS X.


See Above quote. :blink:
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#11 altair05

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Posted 16 September 2010 - 10:50 PM

I found the problem. I realized that the freezing problem started after I downloaded McAfee. I uninstalled it and the problem has happened for the past 3-4 days. Ill check for another week and report my findings




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