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Yet Another Google Redirect - Windows 7 64 Bit


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5 replies to this topic

#1 allsmooth

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Posted 03 September 2010 - 12:20 AM

Hello.

I have 3 machines all connected in a small home network.

[Machine 1]
Windows Server 2003 - 32 bit
Wired connection to the router
Mbam scan comes up clean and I am able to perform mbam updates.
No redirect problem on this machine.

[Machine 2]
Windows XP - 32 bit
Wireless connection to the router
Mbam scan comes up clean and I am able to perform mbam updates.
No redirect problem on this machine.


[Machine 3]
Windows 7 - 64 bit
Wireless connection to the router
Mbam scan comes up clean, but I am NOT able to perform mbam updates.
The redirect problem on this machine is horrible.


Please not that I cannot run combofix.exe on Machine 3, as it does not support 64 bit machines. Any help would be greatly appreciated.

Thank you all.

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#2 cryptodan

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Posted 03 September 2010 - 12:48 AM

Download the following: http://mbam.malwarebytes.org/database/mbam-rules.exe on a clean computer and move it to a flash or cd drive and try updating it that way.

#3 allsmooth

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Posted 03 September 2010 - 07:41 AM

Thank you for responding.

I have done the manual update and performed another scan after it was updated. The scan still came up clean. However, it is still doing the redirects. And I still cannot do an automatic update either.

Edited by allsmooth, 03 September 2010 - 07:42 AM.


#4 cryptodan

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Posted 03 September 2010 - 08:05 AM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

#5 allsmooth

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Posted 03 September 2010 - 09:33 AM

I have done as instructed and the new topic has been created here: http://www.bleepingcomputer.com/forums/topic344874.html

Thank you.

#6 boopme

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Posted 03 September 2010 - 11:59 AM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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