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8 replies to this topic

#1 micrent

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Posted 05 November 2005 - 07:27 PM

Surf Sidekick keeps coming back after being deleted

Logfile of HijackThis v1.99.1
Scan saved at 6:10:35 PM, on 11/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\ADB0B4B2B7B2B8B.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\FCEngine\FCEngine.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: wb - {55BE9F0D-6CAF-4c3e-B125-5A13A8C9D0EC} - C:\WINDOWS\system32\nsk3F2.dll
O2 - BHO: IRiras Class - {95C60327-8E17-44D6-98EB-7EB70CC606DD} - C:\WINDOWS\system32\irasjtdw.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn7\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [ECEFF3F1F6F1F7FAF] ADB0B4B2B7B2B8B.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [irassync] C:\WINDOWS\system32\irasyncd.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ichckupd] C:\WINDOWS\system32\ichckupd.exe
O4 - HKCU\..\Run: [FCEngine] "C:\Program Files\FCEngine\FCEngine.exe"
O4 - HKCU\..\Run: [Advanced Uninstaller PRO Installation Monitor] "C:\Program Files\Innovative Solutions\Advanced Uninstaller PRO 2005 version 7\monitor.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab_adult/Me...e/bridge-c9.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1128393818718
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - (no file)
O20 - AppInit_DLLs: repairs302972949.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: MainSafe Service (MSFIE) - Unknown owner - C:\WINDOWS\System32\mainsafe.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\cxpcvig.exe (file missing)

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#2 miekiemoes

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Posted 06 November 2005 - 07:13 AM

Hello,

It's better to print out the next instructions or save it in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

First of all, go to start > controlpanel > software > add/remove Programs and uninstall Surfsidekick
It will ask you to enter a serial/code
You'll find the serial code in the same screen. Type it in the field and click apply/ok
If you get the prompt to reboot, please reboot (important)

* Please set your system to show all files; please see here if you're unsure how to do this.

* Download and install CCleaner
Do not use it yet.

* Please download ewido:
http://www.ewido.net/en/download/
Let it update, but don't let it scan yet!!

* Reboot into Safe Mode`: ( without networking support !)
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O2 - BHO: wb - {55BE9F0D-6CAF-4c3e-B125-5A13A8C9D0EC} - C:\WINDOWS\system32\nsk3F2.dll
O2 - BHO: IRiras Class - {95C60327-8E17-44D6-98EB-7EB70CC606DD} - C:\WINDOWS\system32\irasjtdw.dll
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [ECEFF3F1F6F1F7FAF] ADB0B4B2B7B2B8B.exe
O4 - HKLM\..\Run: [irassync] C:\WINDOWS\system32\irasyncd.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [ichckupd] C:\WINDOWS\system32\ichckupd.exe
O4 - HKCU\..\Run: [FCEngine] "C:\Program Files\FCEngine\FCEngine.exe"
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab_adult/Me...e/bridge-c9.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - (no file)
O20 - AppInit_DLLs: repairs302972949.dll
O23 - Service: MainSafe Service (MSFIE) - Unknown owner - C:\WINDOWS\System32\mainsafe.exe (file missing)
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\cxpcvig.exe (file missing)


* Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

* Using Windows Explorer, locate the following files/folders, and delete them if still present:

C:\WINDOWS\system32\ADB0B4B2B7B2B8B.exe
C:\Program Files\FCEngine <== folder
C:\Program Files\SurfSideKick 3 <== folder
C:\WINDOWS\system32\irasyncd.exe
C:\WINDOWS\system32\ichckupd.exe
C:\WINDOWS\System32\mainsafe.exe
C:\WINDOWS\System32\mainsafe.empty.ini
C:\WINDOWS\System32\mxdefdrv.sys

Then, go to start > run and copy and paste next commands in the field:

sc delete "Windows Overlay Components" Click OK

sc delete MSFIEDrv1 Click OK

sc delete MSFIE Click OK

* Still in safe mode Start Ccleaner
click "Options", click the "Advanced" tab
Uncheck: "Only delete files older than 48 hrs.", click Ok
Click "Cleaner" and click Run Cleaner (bottom right)

* Open Ewido Security Suite
Click on scanner

* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop

Close Ewido

* Reboot your system back to normal mode.

Post back a fresh HijackThis log and the log from ewido so I can take another look.
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#3 micrent

micrent
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Posted 06 November 2005 - 12:32 PM

Logfile of HijackThis v1.99.1
Scan saved at 11:09:44 AM, on 11/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn7\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Advanced Uninstaller PRO Installation Monitor] "C:\Program Files\Innovative Solutions\Advanced Uninstaller PRO 2005 version 7\monitor.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1128393818718
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe


ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:04:02 AM, 11/6/2005
+ Report-Checksum: 94C8C4

+ Scan result:

HKLM\SOFTWARE\Classes\Interface\{6F59D850-A155-4930-98AE-689A2BC7B8E8}\TypeLib\\ -> Spyware.IBIS : Cleaned with backup
HKLM\SOFTWARE\Classes\PROTOCOLS\Name-Space Handler\res -> Spyware.WebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Spyware.WebRebates : Cleaned with backup
C:\Documents and Settings\Owner\Desktop\backups\backup-20051106-100203-139.dll -> Spyware.SafeSurfing : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Application Data\Wildtangent\Cdacache\00\00\0E.dat/files\wtvh.dll -> Spyware.WildTangent : Cleaned with backup
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup
:mozilla.17:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Xxxcounter : Error during cleaning
:mozilla.18:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Xxxcounter : Error during cleaning
:mozilla.20:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Masterstats : Error during cleaning
:mozilla.21:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sexcounter : Error during cleaning
:mozilla.22:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sexcounter : Error during cleaning
:mozilla.23:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sextracker : Error during cleaning
:mozilla.24:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sextracker : Error during cleaning
:mozilla.25:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sextracker : Error during cleaning
:mozilla.26:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sextracker : Error during cleaning
:mozilla.27:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sextracker : Error during cleaning
:mozilla.32:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sexcounter : Error during cleaning
:mozilla.33:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sexcounter : Error during cleaning
:mozilla.42:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sextracker : Error during cleaning
:mozilla.53:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sextracker : Error during cleaning
:mozilla.61:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.62:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Atdmt : Error during cleaning
:mozilla.64:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.66:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.67:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.68:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Specificclick : Error during cleaning
:mozilla.73:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Paycounter : Error during cleaning
:mozilla.90:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sidefind : Error during cleaning
:mozilla.91:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sidefind : Error during cleaning
:mozilla.92:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Sidefind : Error during cleaning
:mozilla.107:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.126:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.128:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.132:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.133:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.142:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.143:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.145:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.175:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Burstbeacon : Error during cleaning
:mozilla.184:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Myaffiliateprogram : Error during cleaning
:mozilla.186:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Myaffiliateprogram : Error during cleaning
:mozilla.187:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Myaffiliateprogram : Error during cleaning
:mozilla.192:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.388:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Webtrendslive : Error during cleaning
:mozilla.389:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Webtrendslive : Error during cleaning
:mozilla.488:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.2o7 : Error during cleaning
:mozilla.489:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Com : Error during cleaning
:mozilla.490:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Com : Error during cleaning
:mozilla.491:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Com : Error during cleaning
:mozilla.492:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Com : Error during cleaning
:mozilla.502:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.503:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.504:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.516:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.517:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.532:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.541:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Googleadservices : Error during cleaning
:mozilla.550:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Webtrendslive : Error during cleaning
:mozilla.552:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
:mozilla.556:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Liveperson : Error during cleaning
:mozilla.569:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Burstnet : Error during cleaning
:mozilla.573:C:\Program Files\Support.com\backup\co\cookies.txt\54901_5732ece20_/cookies.txt -> Spyware.Cookie.Esomniture : Error during cleaning
C:\WINDOWS\Downloaded Program Files\Preloader.dll -> TrojanDownloader.OTXloader : Cleaned with backup
C:\WINDOWS\system32\rastmon.dll -> Spyware.SafeSurfing : Cleaned with backup


::Report End

#4 miekiemoes

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Posted 06 November 2005 - 12:37 PM

Hello,

Can you please post a hijackthislog made in normal mode? Because this one is made in safe mode. :thumbsup:
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#5 micrent

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Posted 06 November 2005 - 12:56 PM

Logfile of HijackThis v1.99.1
Scan saved at 11:54:40 AM, on 11/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn7\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Advanced Uninstaller PRO Installation Monitor] "C:\Program Files\Innovative Solutions\Advanced Uninstaller PRO 2005 version 7\monitor.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1128393818718
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

#6 miekiemoes

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Posted 06 November 2005 - 01:07 PM

Check and fix next leftover in hijackthis:

R3 - Default URLSearchHook is missing

Then, Perform a full scan with an updated Adaware SE and/or Spybot S&D to get rid of some leftovers if still present.
If you don't have those programs yet, you can find the downloadlocations in my sig.

Let me know afterwards how everything is running. According to your hijackthislog, it seems like it is solved. :thumbsup:
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#7 micrent

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Posted 06 November 2005 - 02:46 PM

Everything seems to be doing good, thanks for helping

#8 miekiemoes

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Posted 06 November 2005 - 03:12 PM

Glad I could help. :thumbsup:

To keep this clean in the future, I would suggest the following things:

Install Spywareblaster
SpywareBlaster doesn`t scan and clean for so-called spyware, but prevents it from being installed in the first place. It blocks the popular spyware ActiveX controls, and also prevents the installation of any of them via a webpage.

Avoid illegal sites, because that's where most malware is present.

Let your antispywarescanner(s) scan frequently and don't forget to update before.

And I do suggest you perform an online virusscan once in a while. (Housecall and/or Bitdefender). Because what one virusscanner can't find another one maybe can.
Also make sure that your virusscanner, the one that is installed on your system is always up to date!

Make sure your windows has the latest updates: http://windowsupdate.microsoft.com/

If you are having XP SP2, read here how to configure Security Features for Internet Explorer:
http://www.microsoft.com/technet/security/...xp/iesecxp.mspx

Also visit this Free Online Scanner for PC Health and Safety

More info on how to prevent malware you can also find here (By Tony Klein)

Happy surfing again! :flowers:
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My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#9 miekiemoes

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Posted 10 November 2005 - 10:58 AM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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