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Trojan Adload_r.AKC


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#1 phillycam

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Posted 02 September 2010 - 01:48 PM

Hi I have been having problems with my computer for a month now. My IT guy has tried to fix my problem but he was unsuccessful. It first started when i began getting pop up boxes every few minutes saying that Explore.exe was not working properly. My Internet Explorer then did not work. We tried in Safe Mode to do a System Restore but there were no system restore dates available. My IT Guy then disabled Internet Explorer because we could not seem to uninstall IE. Then I recently noticed that every once in a while on Firefox my browser gets hijacked to some advertisement sites. I downloaded a 30 day trial of AVG which expired yesterday which found 6 Trojan Horse Adload_r.AKC instances. AVG could only remove 3 of the 6.

Just noticed Adaware has blocked 205.252.166.169 (port: 80).

Can anyone help me out???
Thanks!

Edited by Pandy, 02 September 2010 - 02:03 PM.
Moved from Malware Removal Logs as no logs are included and the prep guide not followed ~Pandy


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#2 Pandy

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Posted 02 September 2010 - 02:04 PM

Hello,

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.

Do not anticipate trouble, or worry about what may never happen. Keep in the sunlight.

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