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BSOD

Started by JagX22 , Sep 02 2010 07:56 AM

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4 replies to this topic

#1 JagX22

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Local time:02:56 PM

Posted 02 September 2010 - 07:56 AM

Hi,

I got a BSOD on my laptop. I ran buescreenviewer and found out there are 3 potential causes.

usbvideo.sys
ntoskrnl.exe

the other, which i can't remember at the moment, only came up one time. The two listed above are the main culprits. Does anyone have any suggestions on what I should do with these files so I no longer get a blue screen?

Any help is greatly appreciated.

Thank You

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#2 computerxpds

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Posted 02 September 2010 - 08:48 AM

Could you post the whole bluescreen view text file? Please :huh:

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#3 JagX22

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Posted 02 September 2010 - 03:13 PM

Absolutely.

==================================================
Dump File : 083010-25131-01.dmp
Crash Time : 8/30/2010 4:01:54 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0760301a
Parameter 3 : fffff880`03177998
Parameter 4 : fffff880`03177200
Caused By Driver : usbvideo.sys
Caused By Address : usbvideo.sys+26e20
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\083010-25131-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 082810-20046-01.dmp
Crash Time : 8/28/2010 8:12:45 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`04acb060
Parameter 3 : fffff800`00b9c518
Parameter 4 : fffffa80`044164c0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\082810-20046-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 082410-19578-01.dmp
Crash Time : 8/24/2010 9:29:25 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0795101a
Parameter 3 : fffff880`0317e998
Parameter 4 : fffff880`0317e200
Caused By Driver : usbvideo.sys
Caused By Address : usbvideo.sys+62e0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\082410-19578-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 080910-28095-01.dmp
Crash Time : 8/9/2010 11:06:12 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0764c01a
Parameter 3 : fffff880`0317e998
Parameter 4 : fffff880`0317e200
Caused By Driver : usbvideo.sys
Caused By Address : usbvideo.sys+26e20
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\080910-28095-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 080510-20826-01.dmp
Crash Time : 8/5/2010 9:41:39 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`07666037
Parameter 3 : fffff880`03169998
Parameter 4 : fffff880`03169200
Caused By Driver : usbvideo.sys
Caused By Address : usbvideo.sys+26e20
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\080510-20826-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 080210-20124-01.dmp
Crash Time : 8/2/2010 11:09:51 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0774c037
Parameter 3 : fffff880`03177998
Parameter 4 : fffff880`03177200
Caused By Driver : usbvideo.sys
Caused By Address : usbvideo.sys+26e20
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\080210-20124-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 073010-20841-01.dmp
Crash Time : 7/30/2010 11:14:08 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0764101a
Parameter 3 : fffff880`03169998
Parameter 4 : fffff880`03169200
Caused By Driver : mfewfpk.sys
Caused By Address : mfewfpk.sys+1caf0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\073010-20841-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 072710-21013-01.dmp
Crash Time : 7/27/2010 10:45:39 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0785801a
Parameter 3 : fffff880`03169998
Parameter 4 : fffff880`03169200
Caused By Driver : usbvideo.sys
Caused By Address : usbvideo.sys+26e20
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\072710-21013-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 072510-22760-01.dmp
Crash Time : 7/25/2010 11:38:42 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0776e01a
Parameter 3 : fffff880`03169998
Parameter 4 : fffff880`03169200
Caused By Driver : usbvideo.sys
Caused By Address : usbvideo.sys+26e20
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\072510-22760-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7600
==================================================

Thank You! :-)

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#4 computerxpds

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Posted 02 September 2010 - 03:16 PM

Should have asked this in my original reply but can you also post your system specs. Also do you have a webcam? :huh:

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#5 JagX22

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Local time:02:56 PM

Posted 08 September 2010 - 08:21 AM

sorry computerxpds for not getting back immediately. Thank you for your help. Before I do as you said, I want to let you know that I did an sfc/ scannow and a few other minor things, like chkdsk to see if those would resolve the issue. The system has been running fine for about 1 week now, so I figure I should give it a month before it can be determined whether or not it has been fixed. I will let you know.

However, as far as specs go, it is a Dell Studio XPS 17, intel i7, 4 DDR3, 500GB HDD, 512 Graphics, and yes it has a webcam. I am assuming that might be the issue with the usbvideo.sys. I removed the driver for it completely but when i restarted the system it automatically reinstalled.