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securit suite/ .exe is infected


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#1 marxherd

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Posted 02 September 2010 - 05:48 AM

Running Vista operating system. This malware/virus seems to have downloaded itself on to my computer. From safe mode w/ networking I can access the internet but on the regular boot up any executable file (inc .bat .pif .scr or renamed files like commy.exe for combofix) will not load as it is (falsly) detected as a virus by this secuity suite malware.

I can run any program in safe mode as well as download them to desktop from external harddrive but when they run they don't detect the virus. When I try to run a diagnostic in regular boot up mode it fails to open, although I did manage to install malwarebite-anti-malware from an install file I downloaded - just not run it.

Is there anyway I can get a hijackthis log/combofix on here for you to look at? any fixes you can recommend or is it looking like I will have to boot from recovery disk/nuke the operating system and start again. Thanks guys.

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#2 m0le

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Posted 10 September 2010 - 08:11 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
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----------------------------------------------

Try downloading and running the .ese file fix from here.

Now attempt to run Combofix as below (allow any prompts to update):

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


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#3 m0le

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Posted 15 September 2010 - 07:34 PM

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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