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Could Not Access Windows Updates - intelide.sys Infected


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12 replies to this topic

#1 jonas4321

jonas4321

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  • Local time:09:53 AM

Posted 02 September 2010 - 01:59 AM

I had a problem in which I could not access Windows Updates (via IE) or the website windowsupdates.microsoft.com with Firefox. I had run MalwareBytes, Spybot, AVG 9.0 scans, and SuperAntiSpyware, none of which cured the problem.

Ultimately I did find that intelide.sys was infected (by what I don't know) and I was able to repair it, and was after that able to access Windows Updates.

However, a scan by RKUnhookerLE (which could not be run before the intelide.sys file was repaired) shows several "Virus alike driver modification" in files like acpi.sys, atapi.sys, and cdaudio.sys, among others.

So, I feel I am still badly infected. Following the directions for posting in this forum, I have run DeFogger, DDS and GMER, and I could use some help if someone would.

Original Post in the Am I Infected forum


DDS (Ver_10-03-17.01) - NTFSx86
Run by Susan H at 20:44:05.76 on Wed 09/01/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1983.1230 [GMT -4:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Documents and Settings\Susan H\Desktop\Susan H\Defogger.exe
C:\Documents and Settings\Susan H\Desktop\Susan H\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = hxxp://home.frontiernet.net/WelcomeCD.asp
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {38E77F01-89FC-44f5-B3AB-11DDEB791947} - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: FrontierBA BHO: {a93a3cc1-ba23-4d0d-9440-6a0148362b7e} - c:\program files\frontierba\browserassistant\fbabar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {A93A3CC9-BA23-4D0D-9440-6A0148362B7E} - No File
uRun: [WMPNSCFG] ;c:\program files\windows media player\WMPNSCFG.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Uranium]
mRun: [hpWirelessAssistant] ;c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ISUSPM Startup] ;"c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0_06\bin\jusched.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [RealTray] ;c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [QuickTime Task] ;"c:\program files\quicktime\qttask.exe" -atboottime
mRun: [QPService] ;"c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] ;%ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [iTunesHelper] ;"c:\program files\itunes\iTunesHelper.exe"
mRun: [ISUSScheduler] ;"c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [HP Software Update] ;c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [Adobe Reader Speed Launcher] ;"c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
dRunOnce: [SWHelper] "c:\windows\system32\macromed\shockwave 10\PostUpdate.exe" 1011016
StartupFolder: c:\docume~1\susanh~1\startm~1\programs\startup\vongot~1.lnk - c:\program files\vongo\Tray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/su2/ocx/15108/CTPID.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\susanh~1\applic~1\mozilla\firefox\profiles\alzqakwj.default\
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-2-1 52872]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-1 216400]
R1 AvgMfx86;AVG Minifilter x86 Resident Driver;c:\windows\system32\drivers\avgmfx86.sys [2007-4-12 29584]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-1 243024]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 avg9emc;AVG E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-12-21 921952]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-12-21 308136]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-7-26 135664]

=============== Created Last 30 ================

2010-09-02 00:43:28 0 -c--a-w- c:\documents and settings\susan H\defogger_reenable
2010-09-01 22:17:33 0 dc----w- c:\docume~1\alluse~1\applic~1\UraniumBackup
2010-09-01 22:17:31 0 d-----w- c:\program files\FreeSoft
2010-09-01 22:11:09 6656 ----a-w- c:\windows\system32\4C9D9ECA.exe
2010-09-01 20:40:38 0 dcsha-r- C:\cmdcons
2010-09-01 20:37:39 77312 ----a-w- c:\windows\MBR.exe
2010-09-01 20:37:39 256512 ----a-w- c:\windows\PEV.exe
2010-09-01 20:37:39 161792 ----a-w- c:\windows\SWREG.exe
2010-09-01 20:37:38 98816 ----a-w- c:\windows\sed.exe
2010-09-01 20:36:59 0 dc----w- c:\docume~1\susanh~1\applic~1\AVG9
2010-09-01 09:45:37 0 d-----w- c:\program files\VS Revo Group
2010-09-01 09:39:01 0 dc----w- c:\docume~1\susanh~1\applic~1\SUPERAntiSpyware.com
2010-09-01 09:39:01 0 dc----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-09-01 09:38:54 0 d-----w- c:\program files\SUPERAntiSpyware
2010-08-31 22:22:30 0 dc----w- c:\docume~1\susanh~1\applic~1\Malwarebytes
2010-08-31 22:22:22 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-31 22:22:22 0 dc----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-08-31 22:22:21 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-08-31 22:22:21 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-08-31 22:20:11 0 dcsh--w- c:\documents and settings\susan H\IECompatCache
2010-08-17 04:23:02 78 ----a-w- c:\windows\aol.baa

==================== Find3M ====================

2010-06-22 16:57:53 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-06-14 14:31:20 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2006-11-29 19:23:36 22 --sha-w- c:\windows\sminst\HPCD.sys
2008-08-24 23:53:23 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082420080825\index.dat

============= FINISH: 20:45:04.01 ===============

Attached Files


Edited by jonas4321, 02 September 2010 - 02:12 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:10:53 AM

Posted 09 September 2010 - 12:18 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 jonas4321

jonas4321
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  • Members
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  • Local time:09:53 AM

Posted 09 September 2010 - 11:39 AM

Gringo-

Thank you for responding.

I already ran DDS (after running Defogger) and put both of the DDS logs in my original post. To conserve space I won't upload them again.

I disabled AVG and am not running an active anti-spyware program, ran RKUnhooker as directed and the report is posted below:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 3977216 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 84.87 )
0xF5D77000 C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 3661824 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 84.87 )
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2066816 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2066816 bytes
0x804D7000 RAW 2066816 bytes
0x804D7000 WMIxWDM 2066816 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF19E4000 C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys 999424 bytes (Conexant Systems, Inc., HSF_DP driver)
0xF1932000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 729088 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xF1B2F000 C:\WINDOWS\system32\drivers\CHDAud.sys 610304 bytes (Conexant Systems Inc., High Definition Audio Function Driver)
0xF7203000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xF062F000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF60F5000 C:\WINDOWS\system32\DRIVERS\bcmwl5.sys 430080 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0xF5BBA000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xF0963000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xACC0F000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xF5CA9000 C:\WINDOWS\system32\DRIVERS\NVNRM.SYS 307200 bytes (NVIDIA Corporation, NVIDIA Network Resource Manager.)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xACCB6000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF0929000 C:\WINDOWS\System32\Drivers\avgtdix.sys 237568 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xF5C72000 C:\WINDOWS\system32\DRIVERS\NVSNPU.SYS 225280 bytes (NVIDIA Corporation, NVIDIA Networking Soft-NPU Driver.)
0xF0599000 C:\WINDOWS\System32\Drivers\avgldx86.sys 212992 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xF1AD8000 C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys 208896 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0xF5C40000 C:\WINDOWS\system32\DRIVERS\SynTP.sys 204800 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0xF7358000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xACD6F000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF71D6000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF06C7000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF5CF4000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xF07D6000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF0903000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xEB242000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xF1B0B000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF5D3F000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF5D1C000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xF07B4000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xF06F2000 C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS 139264 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASKUTIL.SYS)
0x806D0000 ACPI_HAL 131840 bytes
0x806D0000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF72B9000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF730A000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF7329000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xF71BC000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xEB229000 C:\WINDOWS\System32\Drivers\dump_nvata.sys 102400 bytes
0xF72D9000 nvata.sys 102400 bytes (NVIDIA Corporation, NVIDIA® nForce™ IDE Performance Driver)
0xF72F2000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF7290000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF5C29000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xAC862000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF5D63000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xF09BC000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF72A7000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF7347000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF5C18000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xAC8EF000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF7597000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7497000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF7507000 Serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF6CA4000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF75A7000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF2C02000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF61BE000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF74A7000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xF7567000 C:\WINDOWS\system32\DRIVERS\AmdK8.sys 57344 bytes (Advanced Micro Devices, AMD Processor Driver)
0xF74E7000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF75B7000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF75C7000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF74C7000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF7517000 avgrkx86.sys 49152 bytes (AVG Technologies CZ, s.r.o., AVG Anti-Rootkit Driver)
0xF75E7000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF2C32000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7587000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF74B7000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF75D7000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7487000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF61DE000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF7607000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF74D7000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF7577000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF75F7000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF2C52000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xAC8CF000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF6CC4000 C:\WINDOWS\system32\DRIVERS\NVENETFD.sys 36864 bytes (NVIDIA Corporation, NVIDIA Networking Function Driver.)
0xF74F7000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF2C62000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF788F000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF777F000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF779F000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF778F000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7707000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF7717000 pssnap.sys 28672 bytes (Macrium Software, Backup image protection)
0xF0DFC000 C:\WINDOWS\System32\Drivers\avgmfx86.sys 24576 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xF77A7000 C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF77AF000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF77B7000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF7737000 C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 24576 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASDIFSV.SYS)
0xF776F000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7777000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF770F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF77C7000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF77CF000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF77BF000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF7797000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xEFB72000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF789F000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF7937000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xF66B8000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xACC9E000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0xF66C0000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xF069F000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7933000 C:\WINDOWS\system32\DRIVERS\nvnetbus.sys 16384 bytes (NVIDIA Corporation, NVIDIA Networking Bus Driver.)
0xF78A3000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xF7897000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF789B000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xF717C000 C:\WINDOWS\system32\DRIVERS\cpqbttn.sys 12288 bytes (Hewlett-Packard Development Company, L.P., HP Tablet PC Key Button HID Driver)
0xEE5CB000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF5B9A000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xF793B000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF792B000 C:\WINDOWS\system32\DRIVERS\nvsmu.sys 12288 bytes (NVIDIA Corporation, NVIDIA® nForce™ SMU Microcontroller Driver)
0xF5B96000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7178000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xF798F000 aliide.sys 8192 bytes (Acer Laboratories Inc., ALi mini IDE Driver)
0xF79F3000 C:\WINDOWS\System32\Drivers\ASCTRM.SYS 8192 bytes (Windows ® 2000 DDK provider, TR Manager)
0xF7A07000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF79EB000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7A0D000 C:\WINDOWS\system32\DRIVERS\eabfiltr.sys 8192 bytes (Hewlett-Packard Development Company, L.P., QLB PS/2 Keyboard filter driver)
0xF7A05000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF798B000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF7987000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7997000 C:\WINDOWS\System32\Drivers\MCSTRM.SYS 8192 bytes (RealNetworks, Inc., RealNetworks Virtual Path Manager®)
0xF7A09000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7A0B000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF79B3000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF79B1000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF798D000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF7989000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7B10000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7AF4000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7A87000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7A50000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xF7A4F000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
WARNING: Virus alike driver modification [compbatt.sys]
WARNING: Virus alike driver modification [mup.sys]
WARNING: Virus alike driver modification [sfloppy.sys]
WARNING: Virus alike driver modification [acpiec.sys]
WARNING: Virus alike driver modification [pcmcia.sys]
WARNING: Virus alike driver modification [ftdisk.sys]
WARNING: Virus alike driver modification [fltmgr.sys]
WARNING: Virus alike driver modification [afd.sys]
WARNING: Virus alike driver modification [kbdhid.sys]
WARNING: Virus alike driver modification [netbt.sys]
WARNING: Virus alike driver modification [rdbss.sys]
WARNING: Virus alike driver modification [ndis.sys]
WARNING: Virus alike driver modification [cdaudio.sys]
WARNING: Virus alike driver modification [acpi.sys]
WARNING: Virus alike driver modification [msfs.sys]
WARNING: Virus alike driver modification [partmgr.sys]
WARNING: Virus alike driver modification [flpydisk.sys]
WARNING: Virus alike driver modification [vga.sys]
WARNING: Virus alike driver modification [avgldx86.sys]
WARNING: Virus alike driver modification [mouclass.sys]
WARNING: Virus alike driver modification [avgtdix.sys]
WARNING: Virus alike driver modification [kbdclass.sys]
WARNING: Virus alike driver modification [fdc.sys]
WARNING: Virus alike driver modification [avgmfx86.sys]
WARNING: Virus alike driver modification [npfs.sys]
WARNING: Virus alike driver modification [netbios.sys]
WARNING: Virus alike driver modification [processr.sys]
WARNING: Virus alike driver modification [tcpip.sys]
WARNING: Virus alike driver modification [disk.sys]
WARNING: Virus alike driver modification [AmdK8.sys]
WARNING: Virus alike driver modification [isapnp.sys]
WARNING: Virus alike driver modification [termdd.sys]
WARNING: Virus alike driver modification [imapi.sys]
WARNING: Virus alike driver modification [beep.sys]
WARNING: Virus alike driver modification [mnmdd.sys]
WARNING: Virus alike driver modification [rdpcdd.sys]
WARNING: Virus alike driver modification [mountmgr.sys]
WARNING: Virus alike driver modification [pxhelp20.sys]
WARNING: Virus alike driver modification [fips.sys]
WARNING: Virus alike driver modification [mrxsmb.sys]
0x03F60000 Hidden Image-->msvcm80.dll [ EPROCESS 0x89C5EDA0 ] PID: 3708, 507904 bytes
WARNING: Virus alike driver modification [volsnap.sys]
WARNING: Virus alike driver modification [aliide.sys]
WARNING: Virus alike driver modification [i8042prt.sys]
WARNING: Virus alike driver modification [avgrkx86.sys]
WARNING: Virus alike driver modification [viaide.sys]
WARNING: Virus alike driver modification [intelide.sys]
WARNING: Virus alike driver modification [redbook.sys]
WARNING: Virus alike driver modification [ohci1394.sys]
WARNING: Virus alike driver modification [cdrom.sys]
WARNING: Virus alike driver modification [serial.sys]
WARNING: Virus alike driver modification [pci.sys]
WARNING: Virus alike driver modification [sr.sys]
WARNING: Virus alike driver modification [ipsec.sys]
0x04160000 Hidden Image-->ESCliWicMDRW.esx [ EPROCESS 0x89C5EDA0 ] PID: 3708, 765952 bytes
WARNING: Virus alike driver modification [eabfiltr.sys]
0x03C90000 Hidden Image-->ESCliFacebookAPI.esx [ EPROCESS 0x89C5EDA0 ] PID: 3708, 823296 bytes
WARNING: Virus alike driver modification [i2omgmt.sys]
WARNING: Virus alike driver modification [rasacd.sys]
WARNING: Virus alike driver modification [wmiacpi.sys]
WARNING: Virus alike driver modification [ksecdd.sys]
WARNING: Virus alike driver modification [atapi.sys]
WARNING: Virus alike driver modification [nvata.sys]


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:10:53 AM

Posted 09 September 2010 - 12:07 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 jonas4321

jonas4321
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:09:53 AM

Posted 09 September 2010 - 12:42 PM

Gringo-

I ran ComboFix and have pasted the results below.

As to how is my computer doing, it is operating normally with respect to accessing Windows Updates, but I see two things that make me feel like I am still infected, the "virus alike driver modification" entries in the RKUnhooker report (still there after running ComboFix) and the "non-standard or infected MBR" from MBRCheck:

MBRCHECK Results:

MBRCheck, version 1.2.3
© 2010, AD

Command-line:
Windows Version: Windows XP Home Edition
Windows Information: Service Pack 3 (build 2600)
Logical Drives Mask: 0x0000001c

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
\\.\D: --> \\.\PhysicalDrive0 at offset 0x00000007`39c4fa00 (FAT32)

Size Device Name MBR Status
--------------------------------------------
37 GB \\.\PhysicalDrive0 Unknown MBR code
SHA1: F19F100B4DC860880BDC331CC9D56B1C13F605D5


Found non-standard or infected MBR.
Enter 'Y' and hit ENTER for more options, or 'N' to exit:

(I selected 'N', by the way)

======================================

ComboFix Results:

ComboFix 10-09-08.03 - Susan H 09/09/2010 13:15:37.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1983.1320 [GMT -4:00]
Running from: c:\documents and settings\Susan H\Desktop\Susan H\ComboFix.exe
AV: AVG Anti-Virus *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((( Files Created from 2010-08-09 to 2010-09-09 )))))))))))))))))))))))))))))))
.

2010-09-08 13:15 . 2010-09-08 13:15 -------- dc----w- c:\documents and settings\All Users\Application Data\Macrium
2010-09-08 13:06 . 2010-09-08 13:06 -------- d-----w- c:\program files\Macrium
2010-09-01 22:17 . 2010-09-01 22:17 -------- dc----w- c:\documents and settings\All Users\Application Data\UraniumBackup
2010-09-01 22:17 . 2010-09-01 22:17 -------- d-----w- c:\program files\FreeSoft
2010-09-01 22:11 . 2010-09-01 22:11 6656 ----a-w- c:\windows\system32\4C9D9ECA.exe
2010-09-01 20:36 . 2010-09-01 20:36 -------- dc----w- c:\documents and settings\Susan H\Application Data\AVG9
2010-09-01 09:45 . 2010-09-01 09:45 -------- d-----w- c:\program files\VS Revo Group
2010-09-01 09:40 . 2010-09-01 09:40 63488 -c--a-w- c:\documents and settings\Susan H\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-09-01 09:40 . 2010-09-01 09:40 52224 -c--a-w- c:\documents and settings\Susan H\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-09-01 09:40 . 2010-09-01 09:40 117760 -c--a-w- c:\documents and settings\Susan H\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-09-01 09:39 . 2010-09-01 09:39 -------- dc----w- c:\documents and settings\Susan H\Application Data\SUPERAntiSpyware.com
2010-09-01 09:39 . 2010-09-01 09:39 -------- dc----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-09-01 09:38 . 2010-09-01 09:39 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-08-31 22:22 . 2010-08-31 22:22 -------- dc----w- c:\documents and settings\Susan H\Application Data\Malwarebytes
2010-08-31 22:22 . 2010-08-31 22:22 -------- dc----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-08-31 22:22 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-31 22:22 . 2010-08-31 22:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-08-31 22:22 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-08-31 22:20 . 2010-08-31 22:20 -------- dcsh--w- c:\documents and settings\Susan H\IECompatCache
2010-08-17 02:37 . 2010-08-17 02:37 -------- dc----w- c:\documents and settings\Administrator

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-08 13:27 . 2010-03-07 16:34 0 -c--a-w- c:\documents and settings\Susan H\Local Settings\Application Data\prvlcl.dat
2010-09-02 07:03 . 2007-02-28 17:59 -------- dc----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-09-01 13:57 . 2006-12-03 10:53 -------- d-----w- c:\program files\FrontierSH
2010-09-01 13:57 . 2006-12-03 10:54 -------- d-----w- c:\program files\FrontierBA
2010-08-18 17:11 . 2008-04-27 01:13 -------- d-----w- c:\program files\Common Files\Kodak
2010-08-17 03:31 . 2009-09-16 01:38 -------- d-----r- c:\program files\Skype
2010-08-17 03:31 . 2009-09-16 01:38 -------- dc----w- c:\documents and settings\All Users\Application Data\Skype
2010-08-17 03:26 . 2009-09-16 00:15 -------- d-----w- c:\program files\Creative
2010-08-17 03:07 . 2010-03-06 19:16 -------- d-----w- c:\program files\Common Files\ArcSoft
2010-08-17 03:07 . 2010-03-06 19:16 -------- d-----w- c:\program files\ArcSoft
2010-08-17 03:07 . 2006-11-18 08:25 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-08-17 02:29 . 2010-03-06 19:17 720 ----a-w- c:\documents and settings\All Users\Application Data\ArcSoft\kodak-printcreations-22-080812-oem\acforall.dll
2010-07-29 19:28 . 2010-07-29 20:05 12256 ----a-w- c:\windows\system32\drivers\PSVolAcc.sys
2010-07-29 19:28 . 2010-07-29 20:05 15328 ----a-w- c:\windows\system32\drivers\pssnap.sys
2010-07-29 19:27 . 2010-07-29 20:05 44512 ----a-w- c:\windows\system32\drivers\psmounter.sys
2010-07-26 22:00 . 2007-11-22 19:45 -------- d-----w- c:\program files\Google
2010-06-30 12:31 . 2004-08-04 21:00 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:22 . 2004-08-04 21:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-06-23 13:44 . 2004-08-04 21:00 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-22 16:57 . 2009-02-01 19:23 243024 -c--a-w- c:\windows\system32\drivers\avgtdix.sys
2010-06-22 16:57 . 2010-03-01 16:20 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-06-22 16:56 . 2009-02-01 19:23 216400 -c--a-w- c:\windows\system32\drivers\avgldx86.sys
2010-06-21 15:27 . 2005-05-10 08:17 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03 . 2004-08-04 21:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 14:31 . 2004-08-04 21:00 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-06-14 07:41 . 2004-08-04 21:00 1172480 ----a-w- c:\windows\system32\msxml3.dll
2006-11-29 19:23 . 2006-11-29 19:23 22 --sha-w- c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-08-25 2424560]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2006-05-04 458752]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-06-14 7573504]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-01-12 827392]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-08-12 249856]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-06-22 2065760]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-11 36975]
"RecGuard"="c:\windows\SMINST\RecGuard.exe" [2005-10-11 1187840]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2006-11-28 26112]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2006-07-12 102400]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2006-06-19 163840]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-03-26 142120]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-08-12 81920]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 49152]
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" [2006-04-18 61952]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2006-01-27 40960]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SWHelper"="c:\windows\system32\Macromed\Shockwave 10\PostUpdate.exe" [2010-08-31 53248]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-06-22 16:57 12536 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\AVG\\AVG9\\avgam.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2/1/2009 3:23 PM 52872]
R0 pssnap;Paramount Software Snapshot Filter;c:\windows\system32\drivers\pssnap.sys [7/29/2010 4:05 PM 15328]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2/1/2009 3:23 PM 216400]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2/1/2009 3:23 PM 243024]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 2:25 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 2:41 PM 67656]
R2 avg9emc;AVG E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [12/21/2009 5:49 PM 921952]
R2 avg9wd;AVG WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [12/21/2009 5:50 PM 308136]
R2 ReflectService;Macrium Reflect Image Mounting Service;c:\program files\Macrium\Reflect\ReflectService.exe [7/29/2010 4:05 PM 220128]
R3 Normandy;Normandy SR2; [x]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [7/26/2010 6:01 PM 135664]
.
Contents of the 'Scheduled Tasks' folder

2010-06-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2010-09-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-07-26 22:00]

2010-09-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-07-26 22:00]
.
.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = hxxp://home.frontiernet.net/WelcomeCD.asp
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
FF - ProfilePath - c:\documents and settings\Susan H\Application Data\Mozilla\Firefox\Profiles\alzqakwj.default\
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Uranium - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-09 13:22
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe?????? ???@???????????????@? ????\????????@???????@

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Microsoft\Environment*]
"Licence0"="04F0D21-79D8-7A25-D702-433F"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(804)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(2248)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-09-09 13:24:27
ComboFix-quarantined-files.txt 2010-09-09 17:24

Pre-Run: 5,866,012,672 bytes free
Post-Run: 5,897,781,248 bytes free

- - End Of File - - E5CBF2AA254185B98413BC9E772C4CF9


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:10:53 AM

Posted 09 September 2010 - 01:36 PM

QUOTE
My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

[*]Do not run any other tool untill instructed to do so!


I put this in for a reason.

1. not to waste your time or mine.
2. not to scare you because of readings that you are unsure of.
3. keeps me from writing lengthy replys for scans I did not ask for
4. makes me feel that you don't have faith in me and are double checking things behind me

QUOTE
"virus alike driver modification" entries in the RKUnhooker report (still there after running ComboFix)

these are most likely caused by the antivirus hooking into the subsystem , when we ask for this scan to be run we are looking for other signs in the log that were not there

QUOTE
and the "non-standard or infected MBR" from MBRCheck:

I did not ask for this report, it is reporting a non-standered MBR which means most likely that you have a recovery partition on the hard drive, when this is infected it will tell us that it is infected with so and so

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 8.1.2
    J2SE Runtime Environment 5.0 Update 6


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 jonas4321

jonas4321
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:09:53 AM

Posted 09 September 2010 - 02:40 PM

Sorry, I am actually better at following directions than it would appear. It's just that a week went by without a response so I tried a few things in the meantime.

Back to being under control... <grin>

Uninstalled Adobe Reader
Uninstalled J2SE Runtime
Installed FoxIt Reader
Installed Jave
Cleared Java Cache
Ran TFC
Ran MBAM (see report below) - nothing was discovered
Ran HijackThis (see report below)

====================================
MBAM Report:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4584

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/9/2010 3:22:43 PM
mbam-log-2010-09-09 (15-22-43).txt

Scan type: Quick scan
Objects scanned: 136233
Time elapsed: 6 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

===================================
HijackThis Report:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:37:36 PM, on 9/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgam.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://home.frontiernet.net/WelcomeCD.asp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] ;C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ISUSPM Startup] ;"c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [RealTray] ;C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] ;"C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QPService] ;"C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] ;%ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [iTunesHelper] ;"C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSScheduler] ;"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] ;C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [WMPNSCFG] ;C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [SWHelper] "C:\WINDOWS\system32\Macromed\Shockwave 10\PostUpdate.exe" 1011016 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SWHelper] "C:\WINDOWS\system32\Macromed\Shockwave 10\PostUpdate.exe" 1011016 (User 'Default user')
O4 - S-1-5-18 Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=presario&pf=laptop
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareup...15108/CTPID.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Macrium Reflect Image Mounting Service (ReflectService) - Unknown owner - C:\Program Files\Macrium\Reflect\ReflectService.exe

--
End of file - 10422 bytes



#8 gringo_pr

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Posted 09 September 2010 - 03:38 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [ISUSPM Startup] ;"c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
      O4 - HKLM\..\Run: [RealTray] ;C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
      O4 - HKLM\..\Run: [QuickTime Task] ;"C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [QPService] ;"C:\Program Files\HP\QuickPlay\QPService.exe"
      O4 - HKLM\..\Run: [iTunesHelper] ;"C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [ISUSScheduler] ;"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [HP Software Update] ;C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
      O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [WMPNSCFG] ;C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKUS\S-1-5-18\..\RunOnce: [SWHelper] "C:\WINDOWS\system32\Macromed\Shockwave 10\PostUpdate.exe" 1011016 (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\RunOnce: [SWHelper] "C:\WINDOWS\system32\Macromed\Shockwave 10\PostUpdate.exe" 1011016 (User 'Default user')
      O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
      O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
      O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

      NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brakets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Report from ESET
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


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#9 jonas4321

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Posted 09 September 2010 - 09:16 PM

Gringo-

Okay, did all of the things you listed (I kept a couple of the startup items in there), and ran the ESET Online Virus Scanner:

C:\Documents and Settings\All Users\Desktop\eBay.url Win32/Adware.ADON application
C:\Documents and Settings\All Users\Start Menu\Programs\eBay.url Win32/Adware.ADON application
C:\Documents and Settings\Susan H\Application Data\Microsoft\Internet Explorer\Quick Launch\eBay.url Win32/Adware.ADON application
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\intelide.sys.vir Win32/Olmarik.ZC trojan

The last one seems to be the intelide.sys driver that was removed earlier in my attempts to fix this.

Next steps?

Thanks!

#10 gringo_pr

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Posted 09 September 2010 - 09:23 PM

Hello

We need to delete some files from your computer.

delete files
  • Copy all text in the quote box (below)...to Notepad.
    QUOTE
    @echo off
    del /f /s /q "C:\Documents and Settings\All Users\Desktop\eBay.url"
    del /f /s /q "C:\Documents and Settings\All Users\Start Menu\Programs\eBay.url"
    del /f /s /q "C:\Documents and Settings\Susan H\Application Data\Microsoft\Internet Explorer\Quick Launch\eBay.url"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: <--XP<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The Rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

please read this great article by miekiemoes How to prevent Malware:

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 jonas4321

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Posted 10 September 2010 - 01:19 AM

Thank you for your help!!! I am remoting in to the affected machine, and of course it just rebooted, so I will pick up with it tomorrow when I am in front of it again and go through all the final steps you outlined. Your assistance is greatly appreciated, more than the small donation I am able to afford. Thank you again.

#12 gringo_pr

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Posted 10 September 2010 - 01:25 AM

Thank you very much and you are most welcome


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#13 gringo_pr

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Posted 13 September 2010 - 03:15 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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