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Reading PDFs


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#1 Bartolo

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Posted 01 September 2010 - 01:23 PM

I am a new convert to an iMac from Windows XP, where I used Foxit to read PDF files. I had removed Adobe Reader from my PC.

How does Snow Leopard read PDF files? It appears to be with Preview. Is that correct?

In the few weeks of using the Mac I have had a couple of errors reading downloaded PDFs, which is annoying.

Before the conversion I called Foxit and they said a beta version is available for Macs, but I have not yet tried it.

What do others do for PDF access?

Thanks,
Bart in Virginia

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#2 Buddyme2

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Posted 01 September 2010 - 02:51 PM

Preview.app

I would suggest you update all your software from the Apple menu > Software Update.

What errors are you seeing?

#3 Bartolo

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Posted 01 September 2010 - 03:11 PM

The pop-up says:

----------------------------------------------------------------------------------
The file "[file name]" could not be opened

It may be damaged or use a file format that Preview doesn't recognize
----------------------------------------------------------------------------------

The file was sent from a PC. This is the second or third time this has happened.
Do most users just let Preview handle PDFs?

Thanks

#4 Buddyme2

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Posted 01 September 2010 - 03:38 PM

Right click on the file > Get Info. What is the extension listed as under Name & Extension?

#5 Bartolo

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Posted 01 September 2010 - 04:05 PM

It is .pdf

#6 Buddyme2

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Posted 01 September 2010 - 04:57 PM

Can you open it with Safari? Right click > Open With > Safari
If you send it back to a PC, does it open fine there?
Which version of Preview.app is on your Mac? Preview menu > About Preview

#7 Bartolo

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Posted 01 September 2010 - 05:14 PM

Safari just brings up a blank, dark gray screen.

Version of Preview is 5.0.2 (504)

I am willing to chalk this up to a one-off, probably damaged file, but I swear it happened once before in the last couple of weeks, but I no longer have the PDF in the trash.

My wife just tried to open it with Adobe on her Snow Leopard and it also had the same error.

#8 Buddyme2

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Posted 01 September 2010 - 06:23 PM

The PDF file is probably damaged then, along with the previous ones that came up with the same error.

#9 Bartolo

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Posted 01 September 2010 - 06:53 PM

Thanks very much for working on this for me.

Bart




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