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Am I infected with something? Endless reboot loop, BSOD


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#1 leik

leik

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Posted 01 September 2010 - 02:51 AM

Hi, this is my first post here.

I need help with a computer that will not boot without having a BSOD.
Avast and/or Security essentials is disabled, and when I try to turn them on, or update, I get BSOD

So. Can you please help me?

edit: I cannot get networking, cdrom or usb (memory stick) services to run, and there is no floppy disk...

Eivind

Edited by leik, 01 September 2010 - 03:20 AM.


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#2 cryptodan

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Posted 01 September 2010 - 04:43 PM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.




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