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software will not install from zip file


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#1 RiffRaffCat75

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Posted 31 August 2010 - 09:28 PM

I have a Lexmark x3350 printer that I had to download the drivers for it from the website and it is a self extracting zip file. Once you have unzipped the file it is supposed to start the install setup process but it doesn't. Instead it opens a notepad page with info in it. Why will it not install and how do I make it work? Please help. This is the only printer I have and I don't have a disk for it so I have to make the downloaded file work. I have included a screen shot of what it looks like after it self extracts. It installs on one pc with Windows XP but it won't install on the other XP machine. Thanks for any help you can give.

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#2 petewills

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Posted 01 September 2010 - 08:20 AM

Is there a .INF file with the downloaded files.
Usually a right click on the file and select 'install' does the job.
Presumably the notepad file contains some relevant info / instructions.




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