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Unmountable boot volume?


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#1 Mark.3unj800

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Posted 31 August 2010 - 06:16 PM

Hi,

When I tried to boot up my computer today, the computer went to the "starting windows" screen, did all the animations and stuff, and right as it was about to go into the login screen the system restarted. I couldn't get it to start up in safe mode, and when I told the system not to restart during an error, I got a blue screen that said "UNMOUNTABLE_BOOT_VOLUME". The recovery startup option just does nothing.

I'm running Windows 7 64 bit on an HP dv6 1354us. The hard drive is a ATA Samsung HM500JI. The only way I can use the computer is a backup Linux system (ubuntu 10.04).

Please help! Thanks in advance!

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#2 Broni

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Posted 31 August 2010 - 06:47 PM

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/ind...ive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=Serv...ties#diagnostic

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#3 Mark.3unj800

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Posted 31 August 2010 - 08:09 PM

The disk checking utility refused to start, it said something about not being able to use the hard disk for RAM. Is it possible that the area of hard disk used for virtual memory is corrupted?

#4 Broni

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Posted 31 August 2010 - 08:20 PM

It looks like you're not booting from diagnostic CD.
If you're, hard drive doesn't matter, bad, or good.

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#5 Mark.3unj800

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Posted 31 August 2010 - 08:34 PM

When I boot from the CD, I get this:

Cannot open CD driver MYDVD. SHCDX33E cannot load!
Disk C has label TURBODSK
your ram drive is loaded at C:
File not found. - 'L:\*.*'
Out of memory error.
Bad command or filename - "run.bat"

it then goes to a DOS prompt, from which I can't do anything

#6 Broni

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Posted 31 August 2010 - 08:43 PM

Which Samsung tool did you burn to CD?
I assume, you used CD, not DVD?

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#7 Mark.3unj800

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Posted 31 August 2010 - 08:45 PM

yes, I used a cd. should I have used a dvd?

And I burned ES tool 30g (http://www.samsung.com/global/business/hdd/support/utilities/ES_Tool.html)

#8 Broni

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Posted 31 August 2010 - 08:45 PM

No, you did fine.
Which tool?

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#9 Mark.3unj800

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Posted 31 August 2010 - 08:46 PM

I burned ES tool 30g (http://www.samsung.com/global/business/hdd/support/utilities/ES_Tool.html)

#10 Broni

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Posted 31 August 2010 - 08:49 PM

Try the other one, HUTIL

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#11 Mark.3unj800

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Posted 31 August 2010 - 09:05 PM

No use, I get a similar error. It said "can't open CD driver CD001. SHSUCDX can't install", then it said the same about the ram and memory

#12 Broni

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Posted 31 August 2010 - 09:19 PM

Check couple of possible solutions from here: http://forums.hexus.net/help-technical-adv...ot-working.html

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#13 Mark.3unj800

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Posted 31 August 2010 - 09:31 PM

While I was doing that, I found my BIOS disk check, and after the quick check it stopped at 18% and said "Hard disk 1 quick (303)." I looked it up and I'm pretty sure it means my hard disk failed. Is there still something I can do or do I have to get a new hard disk?

#14 Broni

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Posted 31 August 2010 - 09:38 PM

Most likely, it's a goner.
You can try to slave it in another computer (or use USB hard drive enclosure) and see, if it's still readable to retrieve your data.

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#15 Mark.3unj800

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Posted 31 August 2010 - 09:40 PM

It's strange though, because I can still use the linux system that was on there, and I can still get to my hard drive through there.




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