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My Security Shield infection plus more


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2 replies to this topic

#1 therealadaam

therealadaam

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Posted 31 August 2010 - 06:13 PM

I run Windows 7 pro and use AVG 9 free. I got a virus warning from AVG so I promptly rebooted my ocmputer, went into Safe Mode, and did a scan. It found a few things and automatically removed them.
Later I tried to boot into Windows 7 again, but the screen is all black.
At this point I booted back into Safe Mode with Networking, tried to use Malwarebytes but it was giving me the 732 error.
I would go farther on my own time, but I don't have much of it, so I'll enlist the help of specialists (:
Thanks for your time, here are the log files:


DDS (Ver_10-03-17.01) - NTFSx86 MINIMAL
Run by Neo at 15:23:38.39 on Tue 08/31/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_18
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.2039.1401 [GMT -7:00]

SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Users\Neo\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = <local>
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~1\office14\GROOVEEX.DLL
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~1\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: ChromeFrame BHO: {ecb3c477-1a0a-44bd-bb57-78f9efe34fa7} - c:\program files\google\chrome frame\application\6.0.472.51\npchrome_frame.dll
TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll
uRun: [SandboxieControl] "c:\program files\sandboxie\SbieCtrl.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRunOnce: [<NO NAME>]
StartupFolder: c:\users\neo\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
mPolicies-system: ConsentPromptBehaviorUser = 2 (0x2)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - /105
IE: StumbleUpon PhotoBlog It! - StumbleUponIEBar.dll/blogimage
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - c:\program files\google\chrome frame\application\6.0.472.51\npchrome_frame.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~1\office14\GROOVEEX.DLL
IFEO: aAvgApi.exe - svchost.exe
IFEO: About.exe - svchost.exe
IFEO: Ad-Aware.exe - svchost.exe
IFEO: advxdwin.exe - svchost.exe
IFEO: agent.exe - svchost.exe

Note: multiple IFEO entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - c:\users\neo\appdata\roaming\mozilla\firefox\profiles\x1ovuddd.default\

---- FIREFOX POLICIES ----

FF - user.js: search.clsid - {C8281077-FDC2-453B-B3AE-D03DEF4B6FF0}
FF - user.js: search.sid - 15101055100
FF - user.js: extensions.newAddons - falsec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\drivers\Thpevm.sys [2009-6-29 13120]
R3 TBtnKey;TOSHIBA Tablet PC Buttons Type N HID Driver;c:\windows\system32\drivers\TBtnKey.sys [2009-7-20 17216]
S0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2010-8-30 28552]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-4 216400]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-4 29584]
S1 nm3;Microsoft Network Monitor 3 Driver;c:\windows\system32\drivers\nm3.sys [2010-6-9 39736]
S2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 freenet;Freenet background service;c:\program files\freenet\bin\wrapper-windows-x86-32.exe [2009-10-23 241664]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-11-30 135664]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-8-11 12856]
S2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-5-22 47640]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-11-4 1153368]
S2 vmware-converter-agent;VMware vCenter Converter Agent;c:\program files\vmware\vmware vcenter converter standalone\vmware-converter-a.exe [2009-4-17 428592]
S2 vmware-converter-server;VMware vCenter Converter Server;c:\program files\vmware\vmware vcenter converter standalone\vmware-converter.exe [2009-4-17 428592]
S2 vstor2-mntapi10;Vstor2 MntApi 1.0 Driver;c:\program files\vmware\vmware vcenter converter standalone\vstor2-mntapi10.sys [2009-4-17 22448]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 bmdrvr;Modified Clusters Tracking Driver;c:\windows\system32\drivers\bmdrvr.sys [2009-4-17 27312]
S3 BrSerIb;Brother MFC Serial Interface Driver(WDM);c:\windows\system32\drivers\BrSerIb.sys [2009-7-13 265088]
S3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);c:\windows\system32\drivers\BrUsbSIb.sys [2009-7-13 11904]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-7-7 14904]
S3 SbieDrv;SbieDrv;c:\program files\sandboxie\SbieDrv.sys [2010-4-17 115944]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-5-18 1343400]
S4 GoToAssist Express Customer;GoToAssist Express Customer;c:\program files\citrix\gotoassist express customer\223\g2ax_service.exe [2010-5-6 161144]
S4 StumbleUponUpdateService;StumbleUponUpdateService;c:\program files\stumbleupon\StumbleUponUpdateService.exe [2010-3-25 120232]

=============== Created Last 30 ================

2010-08-31 21:46:00 0 d-sh--w- C:\$RECYCLE.BIN
2010-08-31 21:18:26 98816 ----a-w- c:\windows\sed.exe
2010-08-31 21:18:26 77312 ----a-w- c:\windows\MBR.exe
2010-08-31 21:18:26 256512 ----a-w- c:\windows\PEV.exe
2010-08-31 21:18:26 161792 ----a-w- c:\windows\SWREG.exe
2010-08-31 21:12:37 16895 ----a-w- C:\MGlogs.zip
2010-08-31 21:12:36 0 d-----w- C:\MGtools
2010-08-30 22:56:43 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2010-08-30 22:56:41 0 d-----w- c:\program files\Panda Security
2010-08-28 00:25:49 0 d-sh--w- c:\programdata\MSEFDGCDS
2010-08-27 22:14:07 0 d-----w- c:\program files\Trend Micro
2010-08-27 22:10:31 0 d-----w- c:\program files\Secunia
2010-08-27 18:19:58 0 ----a-w- c:\program files\msguistream.exe
2010-08-27 16:44:09 0 d-----w- c:\users\neo\appdata\roaming\Malwarebytes
2010-08-27 16:44:04 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-27 16:44:03 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-08-27 16:44:03 0 d-----w- c:\programdata\Malwarebytes
2010-08-27 16:44:03 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-08-27 16:21:25 53248 ----a-w- c:\windows\system32\Nlav32.bad.dll
2010-08-26 23:21:44 53248 ----a-w- c:\windows\system32\Irmonv32.bad.dll
2010-08-26 23:21:44 53248 ----a-w- c:\windows\system32\FastUv32.bad.dll
2010-08-25 15:37:47 571904 ----a-w- c:\windows\system32\oleaut32.dll
2010-08-18 23:58:18 280576 ----a-w- c:\users\neo\Fqotcfg97.mdb
2010-08-18 23:57:51 13967360 ----a-w- c:\users\neo\fqotprg97.old
2010-08-18 22:14:54 13967360 ----a-w- c:\users\neo\Fqotprg97.mdb
2010-08-17 20:41:46 0 d-----w- c:\program files\Microsoft Network Monitor 3
2010-08-11 05:13:15 1286016 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-08-11 05:13:01 82944 ----a-w- c:\windows\system32\iccvid.dll
2010-08-11 05:13:01 37376 ----a-w- c:\windows\system32\rtutils.dll
2010-08-11 05:13:01 197632 ----a-w- c:\windows\system32\ir32_32.dll
2010-08-02 16:23:53 0 d-----w- c:\program files\Microsoft Synchronization Services
2010-08-02 16:22:35 0 d-----w- c:\program files\Microsoft SQL Server Compact Edition
2010-08-02 16:21:00 0 d-----w- c:\program files\Microsoft Visual Studio 8
2010-08-02 16:19:56 0 d-----w- c:\program files\Microsoft Analysis Services
2010-08-02 15:58:19 0 d-----w- c:\windows\system32\appmgmt

==================== Find3M ====================

2010-08-27 20:00:11 19024 ----a-w- c:\windows\system32\drivers\compbatt.sys
2010-07-15 15:11:11 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2010-07-15 15:10:27 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-07-07 14:05:32 14904 ----a-w- c:\windows\system32\drivers\psi_mf.sys
2010-06-30 06:25:31 978432 ----a-w- c:\windows\system32\wininet.dll
2010-06-19 06:33:29 3955080 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-06-19 06:33:29 3899784 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-06-19 04:07:18 2326016 ----a-w- c:\windows\system32\win32k.sys
2010-06-16 05:48:35 224256 ----a-w- c:\windows\system32\schannel.dll
2010-06-11 17:26:41 202314 ----a-w- c:\windows\system32\atasnt40.dll
2010-06-09 15:09:51 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2010-06-09 15:09:46 29568 ----a-w- c:\windows\system32\LMIport.dll
2010-06-09 15:09:45 87424 ----a-w- c:\windows\system32\LMIinit.dll
2010-06-08 06:02:06 1233920 ----a-w- c:\windows\system32\msxml3.dll
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 15:24:34.72 ===============

Attached Files



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#2 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
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Posted 08 September 2010 - 06:18 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    netsvcs
    msconfig
    drivers32 /all
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.sys /90
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\*. /mp /s
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32
    ahcix86s.sys
    nvrd32.sys
    user32.dll
    ws2_32.dll
    /md5stop
    %systemroot%\*. /mp /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    CREATERESTOREPOINT

  • Click the Quick Scan button.
  • The scan should take a few minutes.
  • Please copy and paste both logs in your reply.

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new OTL log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


In your reply, please post both OTL logs and the GMER log.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 etavares

etavares

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Posted 13 September 2010 - 06:26 PM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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