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Win32/Patched.dx virus in C:\Windows\system32\drivers\ipsec.sys with running AVG Anti Virus


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#1 arungarg

arungarg

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Posted 31 August 2010 - 06:20 AM

Dear Bleepingcomputer Team, I am new to this forum and many thanks for allowing me to post the problem here.

Few days ago from nowhere Antimalware doctor spyware got installed on my Windows XP professional laptop.. After searching the net and reading some of the reviews on your website, i installed malwarebytes anti malware and ran the file mbam-setup.exe.. With this antimalware doctor has been removed from my laptop.. After this i ran Avg Anti Virus program and it gave me below results and it doesn't allow me to remove the infection from file : C:\WINDOWS\system32\drivers\ipsec.sys;"Virus identified Win32/Patched.DX";"

Infections
File;"Infection";"Result"
C:\WINDOWS\system32\drivers\ipsec.sys;"Virus identified Win32/Patched.DX";"Object is white-listed (critical/system file that should not be removed)"
C:\System Volume Information\_restore{A9A94DDE-6388-4B07-AB18-760CDB114235}\RP92\A0124509.exe;"Trojan horse Generic19.FW";"Moved to Virus Vault"
C:\System Volume Information\_restore{A9A94DDE-6388-4B07-AB18-760CDB114235}\RP92\A0124508.exe;"Trojan horse Generic19.FW";"Moved to Virus Vault"
C:\System Volume Information\_restore{A9A94DDE-6388-4B07-AB18-760CDB114235}\RP90\A0123348.exe;"Trojan horse SHeur3.AWAT";"Moved to Virus Vault"
C:\System Volume Information\_restore{A9A94DDE-6388-4B07-AB18-760CDB114235}\RP90\A0123347.exe;"Trojan horse Dropper.Generic2.ARNW";"Moved to Virus Vault"

Spyware
File;"Infection";"Result"
C:\System Volume Information\_restore{A9A94DDE-6388-4B07-AB18-760CDB114235}\RP90\A0123346.exe;"Adware Generic4.AMOH";"Moved to Virus Vault"
C:\System Volume Information\_restore{A9A94DDE-6388-4B07-AB18-760CDB114235}\RP90\A0123345.exe;"Adware Generic4.AMOH";"Moved to Virus Vault"

Please help to resolve this issue and help me cleanup the PC.

many thanks in advance
ArunGarg

Edited by Budapest, 31 August 2010 - 03:45 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 Driesiooo

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Posted 02 September 2010 - 12:45 PM

________________________ STEP 1________________________

Please download Malwarebytes Anti-Malware and save it to your desktop.

* MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents in a notepad file. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
________________________ STEP 2________________________

Read the following article http://www.bleepingcomputer.com/forums/topic34773.html.

When you post a new topic in the forum category 'Virus, Trojan, Spyware, and Malware Removal Logs' past your MBAM log with it.

Edited by Driesiooo, 02 September 2010 - 12:49 PM.





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