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HELP! Rootkit/Malware activity, CANNOT RESTORE/REMOVE!


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#1 robertsxe

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Posted 31 August 2010 - 12:02 AM

Okay, I posted over at MalwareBytes but nobody is helping me, so someone help please!

So brief run through.

PC has had multiple viruses and 1 rootkit in the last year, all removed successfully.

A yesterday it started acting up, and now here is what is wrong.

AVG and Spybot both show up totally clean with a system scan
ComboFix and GMER don't do anything and GMER won't even run now.
GMER found this, highlighted in red, HIDDEN SERVICE [BOOT] cbnosn.sys
MalwareBytes won't open, runtime error 372
All desktop icons are stuck and you can't drag anything
Cannot copy/paste most text
Taskbar doesn't have windows for programs
Can't System Restore!!
CryptSvc will NOT run
Network connections won't show
Cannot even manually start processes
services.msc Window is all funky

Pretty much all signs of a rootkit or something.

I don't know what to do! PLEASE HELP!

Edited by Blade Zephon, 31 August 2010 - 12:40 AM.
Moved to AII as no logs provided and Prep Guide not followed. ~BZ


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#2 Blade

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Posted 31 August 2010 - 12:41 AM

Hello.

Please follow the instructions in This Guide starting at Step 6.

Once the proper logs are created, then make a NEW TOPIC and post it HERE Please include a description of your computer issues and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

~Blade

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#3 robertsxe

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Posted 31 August 2010 - 03:04 AM

Alright, posted in the Log forum.

Any help would be so graciously appreciated!!

#4 Blade

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Posted 31 August 2010 - 08:53 AM

Hi robersxe.

It appears your logs did not successfully attach to your Log forum topic. Please add a reply to your Log forum topic with the logs pasted into the body of the message. I can then merge your posts together.

~Blade

Edited by Blade Zephon, 31 August 2010 - 08:53 AM.

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#5 robertsxe

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Posted 31 August 2010 - 02:50 PM

Okay, sorry!
It should be there now.

#6 Pandy

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Posted 31 August 2010 - 03:00 PM

Yes robertsxe very good, and thank you for your prompt attention here :thumbsup:
Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic344173.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

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