I've got a computer to fix that won't connect to the 'net. To start at the beginning:
A few days after a lightning storm it started to get a 678 (There is no answer from the remote computer) when trying to connect to the net, when I arrived some kid had already been to fix it, but failed (he put a new modem in, without any driver, charged them £50 and bu**ered off).
I plugged in my verbose modem and played with the connection settings and played, and listened, and it seemed to be connecting after some bizarre routing and switching. It produced a range of 721 (Remote PPP peer is not responding), 629 (The port was disconnected by the remote machine) and 732 (The PPP negotiation is not converging / Could not agree a PPP protocol) errors whilst playing with the settings. At best I got an unstable 4Kbps connection.
Turns out it's connected through a DACS box.
So, I presumed the DACS box had been struck by lightning, not the modem, and British Telecon had reconfigured the DACS box and knackered the phone line for modem use. We got BT to connect the line direct to the exchange without the DACS box, thinking that'd solve the problem.
But it didn't. I try now and I get a 680 (No dial tone), even though I can make calls from the same plug.
So, maybe the new modem is knackered (I'm going to replace it and see). Maybe I need to re-install DUNS. Can someone throw me some other bones and diagnostic ideas please?
Edited by drewgraham, 04 November 2005 - 08:28 PM.