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Task Manager


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#1 Pavas

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Posted 30 August 2010 - 10:34 PM

I am using Microsoft XP Ver. 2002 Service Pack 3.

My Task Manager is Disabled. I presume it is due to some malware infection. I have tried using Combofix, but after Combofix finishes its job, I see the Task Manager to be active only for a small while and then it is again disabled (Greyed). Request help from the Users and Experts...

Edited by Pandy, 31 August 2010 - 12:06 AM.
Moved from Windows XP to a more appropriate forum ~Pandy


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#2 quietman7

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Posted 31 August 2010 - 12:17 PM

Please note the message text in blue at the top of this forum.

No one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.

With that said, please perform a scan with Malwarebytes Anti-Malware and follow these instructions for doing a Quick Scan in normal mode.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
-- If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

-- Some types of malware will target Malwarebytes Anti-Malware and other security tools to keep them from running properly. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware.


Please download and scan with the Kaspersky Virus Removal Tool from one of the links provided below and save it to your desktop.Link 1 (scroll down the page)
Link 2
Be sure to print out and read the instructions provided in:How to Install Kaspersky Virus Removal Tool
How to use the Kaspersky Virus Removal Tool.
  • Double-click the setup file (i.e. setup_9.0.0.722_22.01.2010_10-04.exe) to install the utility.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.
  • A window will open with a tab that says Autoscan and Manual disinfection.
  • Click the green Start scan button on the Autoscan tab in the main window.
  • If malware is detected, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active).
  • After the scan finishes, if any threats are left unneutralized in the Scan window (Red exclamation point), click the Neutralize all button.
  • In the window that opens, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active).
  • If advised that a special disinfection procedure is required which demands system reboot, click the Ok button to close the window.
  • In the Scan window click the Reports button, name the report AVPT.txt and select Save to file.
  • Copy and paste the report results in your next reply. Do not include the longer list marked Events.
  • When finished, follow these instructions on How to uninstall Kaspersky Virus Removal Tool 2010.
-- If you cannot run this tool in normal mode, then try using it in "safe mode".
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