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Computer Says It Has Downloads But Won't Download Them


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#1 Christine64

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Posted 30 August 2010 - 09:46 PM

Everytime I shut down my computer I see that it wants to install updates it goes through a slow shut down and then shuts down but when I go back to download the icon is still there. One thing it doesnt seem to want to load is the Windows Service Pack 3 it always says it didn't complete the download.. I have Run CC Cleaner I have run my Norton Anti Virus and I have defraged the computer I ran Hijack this. But don't know how to read it ...
Thanks Christine

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#2 hamluis

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Posted 31 August 2010 - 06:30 AM

Hi :thumbsup:.

I removed your HJT log. Such are malware tools and are not permitted in the XP forum and should be posted (in the appropriate malware forum) only when asked for by the BC Malware Team or a malware problem is suspected with cause.

System manufacturer and model, please?

FWIW: SP3 can be installed from the desktop...Windows Update is not the only method. But...before installing it or attempting such...tell us what your system is.

Windows Update problems are routine.

Windows Update Problems, Delete Software Redistribution Folder - http://support.microsoft.com/kb/822798

PC Hell How to Fix Problem When Windows Updates Download But Won't Install - http://www.pchell.com/support/windows_upda...t_install.shtml

Windows and Microsoft Update Problem Solver - http://aumha.net/viewtopic.php?f=62&t=...662971d5dd46450

Louis

#3 Christine64

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Posted 02 September 2010 - 12:36 PM

Thanks Louis
I have an HP Pavillion a445c

#4 hamluis

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Posted 02 September 2010 - 01:46 PM

For SP3 installation...you need to read HP Instructions for SP3 - http://h10025.www1.hp.com/ewfrf/wc/documen...cname=c01452495

Louis




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