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Vista admin login changed permanently to standard user.


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#1 wazoomr

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Posted 30 August 2010 - 06:52 PM

My Win Vista PC was recently attacked by a virus thru internet browser which resulted in stange, slow behavior with all CPU bandwith hogged. I booted from BartPE prebuilder CD which I've used successfully before, and ran McAfee stinger.exe which came up clean. I then booted from WinVista CD and did a system restore to a date before virus attack. That was successful and PC booted up fine, but now my account type has been changed from admin to standard user, and the control panel users & passwords utility won't let me change it back to admin. My wireless network connection is dead, and I believe it's blocked due to this issue.

I did these steps and got the responses shown.

Clicked start, typed "Command" in the search box.
In the pop up ... looked for the Command Prompt
Right click'd on that icon and selected Run as Administrator..

typed in "cmd" followed by "enter"
In the DOS Window, I entered the command and got the response shown:
C:\>netsh winsock reset
The requested operation requires elevation.

How can I get my Vista admin privileges and internet access back?
Wazoomr

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#2 Broni

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Posted 30 August 2010 - 09:00 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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