Posted 30 August 2010 - 08:44 AM
I seem to have the Apmanager virus, but I cannot follow the advice posted in various places as windows will not load . After logging on a message pops up "apmanager has encountered a problem and needs to close" and then nothing happens, my desktop background picture is displayed, but no icons, programs, tool bar etc.. just the picture. I cannot access the start menu or task manager.
Safe mode produces the same results. I was able to run Safe Mode with the command prompt and run a system restore to a previous date, but got the same results when the computer booted with the new settings.
Do I have any options short of reinstalling windows XP?
I would be greatful for any help. Thanks.