Posted 30 August 2010 - 05:25 AM
Hi, 2 days ago I downloaded a windows update onto my packard bell netbook. When I try to restart my netbook it starts up as usual then says, continue with system resume and delete restoration data and proceed to system boot menu. When I press Continue with system resume, the BSOD appears. So, I restarted my netbook multiple times and then tried to access safe mode - the problem is, the blue screen of death appears before I get the option of putting it into safe mode.
If I've left anything out I'm sorry, I'm a major technophobe.
Please can anyone help me?