Hello sisterpigeon, My name is Syler and I will be helping you to solve your malware issues. Sorry for the delay
in replying, we are very busy at the moment.
Please note because we are very busy, if I don't hear from you within 5 days the topic will be closed, If you
have since resolved your issues I would appreciate if you would let me no so I can close this topic.Scan With RKUnHooker
- Please Download Rootkit Unhooker Save it to your desktop.
- Now double-click on RKUnhookerLE.exe to run it.
- Click the Report tab, then click Scan.
- Check all of the boxes. then Click OK.
- Wait till the scanner has finished and then click File, Save Report.
- Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.
Note** you may get this warning it is ok, just ignore"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"We need to create an OTL Report
- Please download OTL from one of the following mirrors:
- Save it to your desktop.
- Double click on the icon on your desktop.
- Click the "Scan All Users" checkbox.
Under the Custom Scans/Fixes box at the bottom, paste in the following bold text.
%systemroot%\*. /mp /s
- Push the button.
- Two reports will open, copy and paste them in a reply here:
- OTL.txt <-- Will be opened
- Extra.txt <-- Will be minimized
Then please post back here with the following logs:
- RKUnHooker report