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Browser connection help

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#1 ozmanda


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Posted 30 August 2010 - 12:29 AM

I am not super technical when it comes to computers so please be patient with me.

My problem: Sometimes, when I restart my computer (HP Pavilion dv6000 laptop), I have problems loading any browser. For example, I will load Firefox (which I keep updated) and it will not load my home page. It says connecting to google.com. I will let it load for 15 minutes and it just keeps saying it is connecting. I know it isn't a problem with the internet connection because it will be working fine. So, I have to restart my computer, usually 3-4 times before Firefox will actually load a page.

Also, if Firefox is open and working, I can not get any other browser to load any pages. Sometimes I need a second browser open because the flash plug-ins in Firefox crash.

Anyone have any idea what may be the cause of this and what I can do?

Thanks for your help!

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#2 Tom Z

Tom Z

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Posted 30 August 2010 - 09:48 AM

It is better that you can go to Firefox support site for more detailed information:

EDIT: Removed link considered spam ~ Hamluis.

Edited by hamluis, 30 August 2010 - 10:18 AM.

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