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NIC Card Problem

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#1 The Sentient

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Posted 29 August 2010 - 01:26 PM

Hello all,

I recently had to re-install windows XP on my Dell Dimension 3000 series (service tag: 7CVTW61) due to a particularly nasty virus that I just couldn't get rid of. Anyway, the re-install went smoothly but I am not able to run my broadband setup disk because there is a problem with the service connection; either the cable connections, modem, or NIC. I unplugged nothing when I ran the re-install so nothing is unplugged or loose and I know my connection is running because my wireless devices such as my PS3 are all still running good which leads me to think it's the NIC.

When I open the device manager next to other devices I see Ethernet Controller with a yellow question mark/exclamation point. Loking at the driver tab under properties I see that the driver version is not available leading me to believe that I do not have a driver. So I've gone online and found the drivers that are supposedly correct for my machine but when I try to update the driver manually (by searching for it) my computer does not recognize them. I am completely at a loss because I don't know what else to try. Please post any questions for further info and I'll try to get on here and there until we can resolve it.


UPDATE: I downloaded the chipset driver and installed it and now I am up and running. Thanks anyway!

Edited by The Sentient, 29 August 2010 - 04:20 PM.

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#2 MrBruce1959


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Posted 29 August 2010 - 05:28 PM

Welcome to Bleepingcomputer and glad you have your problem solved.

We'll always be here for you in case you need future help or advice. :thumbsup:

Kind regards.


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