Redirected during search (particularly yahoo! search)

When I perform a search and click on a given link, I can see that initially rds.yahoo. . . . is trying to take me to that link, then I am redirected elsewhere. This happens whether I am performing a yahoo or google search, but more frequently when I do a yahoo search. Also, I can get to a site if I directly type the url into the address bar. And if I stay on that page a while, a new window will pop-up.

DDS (Ver_10-03-17.01) - NTFSx86
Run by Sha'Vonya at 7:18:32.15 on Sat 08/28/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.472 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Broadcom\BACS\BacsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\NTT-ME MN-WLC combo\ACU.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\WINDOWS\system32\ASTSRV.EXE
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\UCService.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\IVT Corporation\BlueSoleil\StartSkysolSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Sha'Vonya\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://sg.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://sg.search.yahoo.com/
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: CIEDownload Object: {67bcf957-85fc-4036-8dc4-d4d80e00a77b} - c:\program files\smart technologies\notebook software\NotebookPlugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
uRun: [jaoyeal] c:\documents and settings\sha'vonya\jaoyeal.exe /q
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [bacstray] c:\program files\broadcom\bacs\\BacsTray.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [NAV] "c:\program files\nortoninstaller\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav\a5e82d02\17.0.0.136\InstStub.exe" /RELAUNCH /RUNONCE /PRODID NAV
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\80211a~1.lnk - c:\program files\ntt-me mn-wlc combo\ACU.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\microt~1.lnk - c:\program files\microtek\scanwizard 5\ScannerFinder.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: microsoft.com\office
Trusted Zone: myspace.com\ksolo
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper200711281.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {4EFA317A-8569-4788-B175-5BAF9731A549} - hxxps://www.microsoft.com/resources/virtuallabs/ActiveX/VMRCActiveXClient1.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} - hxxp://www.imgag.com/cp/install/Crusher.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\windows\system32\Skype4COM.dll
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-7-19 64288]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-4 14336]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2010-8-14 632792]
R2 SMART Display Controller;SMART Display Controller;c:\program files\smart technologies\smart board drivers\UCService.exe [2009-9-17 775464]
R2 Start BT in service;Start BT in service;c:\program files\ivt corporation\bluesoleil\StartSkysolSvc.exe [2007-12-27 51816]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2009-4-28 88192]
S3 ACCService;Active Call Center Call Monitor;c:\program files\active call center\accservice.exe --> c:\program files\active call center\ACCService.exe [?]
S3 ADM8511;%ADM8511.Service.DispName%;c:\windows\system32\drivers\ADM8511.SYS [2007-8-16 20160]
S3 clr_optimization_v4.0.20506_32;.NET Runtime Optimization Service v4.0.20506_X86;c:\windows\microsoft.net\framework\v4.0.20506\mscorsvw.exe [2009-5-6 104272]
S3 SMART SNMP Agent Service;SMART SNMP Agent Service;c:\program files\smart technologies\smart board drivers\SMARTSNMPAgent.exe [2009-9-17 1049896]
S3 SMART Web Server;SMART Web Server;c:\program files\smart technologies\smart board drivers\WebServer.exe [2009-9-17 1258792]
S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-7-12 1355416]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]

=============== Created Last 30 ================

2010-08-21 18:20:09 0 d-----w- c:\docume~1\sha'vo~1\applic~1\Malwarebytes
2010-08-21 18:19:44 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-21 18:19:43 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-08-21 18:19:43 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-08-21 18:19:42 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-08-21 18:14:53 0 d-----w- c:\program files\NortonInstaller
2010-08-21 18:14:53 0 d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2010-08-14 19:56:42 23 ----a-w- c:\documents and settings\sha'vonya\presets.ini
2010-08-14 18:30:38 0 d-----w- c:\docume~1\sha'vo~1\applic~1\Registry Mechanic
2010-08-14 18:24:39 212992 ----a-w- c:\windows\system32\UniBoxVB12.ocx
2010-08-14 18:24:39 1101824 ----a-w- c:\windows\system32\UniBox210.ocx
2010-08-14 18:24:38 880640 ----a-w- c:\windows\system32\UniBox10.ocx
2010-08-14 18:24:26 0 d-----w- c:\program files\common files\PC Tools
2010-08-09 16:01:11 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

==================== Find3M ====================

2010-07-12 08:55:39 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2006-12-25 13:53:44 266 --sh--w- c:\program files\desktop.ini
2006-12-25 13:53:44 11079 ---ha-w- c:\program files\folder.htt

============= FINISH: 7:20:32.78 ===============

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

1. Do not run any other tool untill instructed to do so!
2. Please Do not Attach logs or put in code boxes.
3. Tell me about any problems that have occurred during the fix.
4. Tell me of any other symptoms you may be having as these can help also.
5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
• The application window will appear
• Click the Disable button to disable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.

• Double-Click on dds.scr and a command window will appear. This is normal.
• Shortly after two logs will appear:
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
• Now double-click on RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan.
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
• Wait till the scanner has finished and then click File, Save Report.
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had

Gringo

Thanks so much! I will run these right away and keep you posted.

sb

ok I will be here


Gringo

1. DDS Logs - DDS.txt & Attach.txt

DDS.txt FILE BELOW

DDS (Ver_10-03-17.01) - NTFSx86
Run by Sha'Vonya at 17:41:51.29 on Sat 09/04/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.412 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Broadcom\BACS\BacsTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\NTT-ME MN-WLC combo\ACU.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\WINDOWS\system32\ASTSRV.EXE
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\UCService.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\IVT Corporation\BlueSoleil\StartSkysolSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\SYSTEM32\notepad.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Sha'Vonya\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://sg.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://sg.search.yahoo.com/
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: CIEDownload Object: {67bcf957-85fc-4036-8dc4-d4d80e00a77b} - c:\program files\smart technologies\notebook software\NotebookPlugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
uRun: [jaoyeal] c:\documents and settings\sha'vonya\jaoyeal.exe /q
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [bacstray] c:\program files\broadcom\bacs\\BacsTray.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [NAV] "c:\program files\nortoninstaller\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav\a5e82d02\17.0.0.136\InstStub.exe" /RELAUNCH /RUNONCE /PRODID NAV
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\80211a~1.lnk - c:\program files\ntt-me mn-wlc combo\ACU.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\microt~1.lnk - c:\program files\microtek\scanwizard 5\ScannerFinder.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: microsoft.com\office
Trusted Zone: myspace.com\ksolo
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper200711281.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {4EFA317A-8569-4788-B175-5BAF9731A549} - hxxps://www.microsoft.com/resources/virtuallabs/ActiveX/VMRCActiveXClient1.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} - hxxp://www.imgag.com/cp/install/Crusher.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\windows\system32\Skype4COM.dll
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-7-19 64288]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-4 14336]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2010-8-14 632792]
R2 SMART Display Controller;SMART Display Controller;c:\program files\smart technologies\smart board drivers\UCService.exe [2009-9-17 775464]
R2 Start BT in service;Start BT in service;c:\program files\ivt corporation\bluesoleil\StartSkysolSvc.exe [2007-12-27 51816]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2009-4-28 88192]
S3 ACCService;Active Call Center Call Monitor;c:\program files\active call center\accservice.exe --> c:\program files\active call center\ACCService.exe [?]
S3 ADM8511;%ADM8511.Service.DispName%;c:\windows\system32\drivers\ADM8511.SYS [2007-8-16 20160]
S3 clr_optimization_v4.0.20506_32;.NET Runtime Optimization Service v4.0.20506_X86;c:\windows\microsoft.net\framework\v4.0.20506\mscorsvw.exe [2009-5-6 104272]
S3 SMART SNMP Agent Service;SMART SNMP Agent Service;c:\program files\smart technologies\smart board drivers\SMARTSNMPAgent.exe [2009-9-17 1049896]
S3 SMART Web Server;SMART Web Server;c:\program files\smart technologies\smart board drivers\WebServer.exe [2009-9-17 1258792]
S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-7-12 1355928]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]

=============== Created Last 30 ================

2010-09-04 22:40:12 0 ----a-w- c:\documents and settings\sha'vonya\defogger_reenable
2010-08-21 18:20:09 0 d-----w- c:\docume~1\sha'vo~1\applic~1\Malwarebytes
2010-08-21 18:19:44 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-21 18:19:43 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-08-21 18:19:43 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-08-21 18:19:42 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-08-21 18:14:53 0 d-----w- c:\program files\NortonInstaller
2010-08-21 18:14:53 0 d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2010-08-14 19:56:42 23 ----a-w- c:\documents and settings\sha'vonya\presets.ini
2010-08-14 18:30:38 0 d-----w- c:\docume~1\sha'vo~1\applic~1\Registry Mechanic
2010-08-14 18:24:39 212992 ----a-w- c:\windows\system32\UniBoxVB12.ocx
2010-08-14 18:24:39 1101824 ----a-w- c:\windows\system32\UniBox210.ocx
2010-08-14 18:24:38 880640 ----a-w- c:\windows\system32\UniBox10.ocx
2010-08-14 18:24:26 0 d-----w- c:\program files\common files\PC Tools
2010-08-09 16:01:11 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

==================== Find3M ====================

2010-07-12 08:55:39 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2006-12-25 13:53:44 266 --sh--w- c:\program files\desktop.ini
2006-12-25 13:53:44 11079 ---ha-w- c:\program files\folder.htt

============= FINISH: 17:44:04.92 ===============

Attach.txt FILE BELOW


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/28/2009 4:18:32 PM
System Uptime: 8/31/2010 9:43:45 PM (92 hours ago)

Motherboard: Dell Inc. | | 0XD762
Processor: Intel® Pentium® M processor 1.73GHz | Microprocessor | 1728/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 9.461 GiB free.
D: is CDROM ()
E: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP162: 6/3/2010 6:31:55 AM - Software Distribution Service 3.0
RP163: 6/4/2010 8:29:53 AM - Software Distribution Service 3.0
RP164: 6/7/2010 10:44:32 PM - System Checkpoint
RP165: 6/10/2010 6:39:12 AM - Software Distribution Service 3.0
RP166: 6/15/2010 2:49:16 PM - Software Distribution Service 3.0
RP167: 6/18/2010 3:02:05 AM - Software Distribution Service 3.0
RP168: 6/25/2010 8:40:00 AM - Software Distribution Service 3.0
RP169: 7/3/2010 9:50:04 AM - Installed NapsterUI.
RP170: 7/16/2010 3:01:42 AM - Software Distribution Service 3.0
RP171: 7/17/2010 6:36:01 PM - System Checkpoint
RP172: 7/18/2010 8:04:45 PM - avast! Free Antivirus Setup
RP173: 7/22/2010 6:00:11 PM - System Checkpoint
RP174: 7/23/2010 8:16:47 PM - System Checkpoint
RP175: 8/6/2010 11:35:38 AM - System Checkpoint
RP176: 8/8/2010 2:43:48 PM - System Checkpoint
RP177: 8/9/2010 4:15:49 PM - System Checkpoint
RP178: 8/14/2010 1:52:21 PM - avast! Free Antivirus Setup
RP179: 8/21/2010 3:59:40 PM - System Checkpoint
RP180: 8/28/2010 11:04:30 AM - System Checkpoint
RP181: 8/29/2010 11:49:31 AM - System Checkpoint

==== Installed Programs ======================

ABBYY FineReader 5.0 Sprint
Ad-Aware
Ad-Aware SE Personal
Adobe Flash Player 10 ActiveX
Adobe Reader 8.2.0
Adobe Shockwave Player
Akamai NetSession Interface
Alg CS Test Gen
Allok Video to FLV Converter 4.1.0422
Bluesoleil2.7.0.13 VoIP Release 071227
Broadcom Advanced Control Suite 2
Broadcom Gigabit Integrated Controller
Brother P-touch Address Book 1.0
Brother P-touch Editor 4.2
Brother P-touch Software
Brother QL-Series User's Guide
BufferChm
Business PlanMaker Professional
C-Major Audio
CameraDrivers
CameraUserGuides
Carbonite Online Backup Setup
Class Analysis
Compatibility Pack for the 2007 Office system
Conexant D110 MDC V.92 Modem
Coupon Printer for Windows
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Panorama1Config
cp_PosterPrintConfig
CPQ Color By You
CueTour
CustomerResearchQFolder
Dell Wireless WLAN Card
DesignPro 5.4 Limited Edition
Destinations
DeviceDiscovery
DeviceFunctionQFolder
DJ_SF_03_D1500_ProductContext
DJ_SF_03_D1500_Software
DJ_SF_03_D1500_Software_Min
EasyWorship 2009
F5D5050 Driver Uninstall
FullDPAppQFolder
GPBaseService
GradeQuick Web Plugin
Graph 4.3
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946344)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB948127)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB951708)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 10.0
hp deskjet 3500
HP Deskjet D1500 Printer Driver Software 10.0 Rel .3
HP Imaging Device Functions 10.0
HP Photosmart Cameras 6.0
HP Photosmart Essential 2.5
HP Photosmart Premier Software 6.0
HP Smart Web Printing
HP Solution Center 10.0
HP Update
hpiCamDrvQFolder
HPProductAssistant
HPSSupply
Infinite Algebra 1
InstantShareDevices
Intel® Graphics Media Accelerator Driver for Mobile
ISO Recorder
Java™ 6 Update 17
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
kSolo Recorder
Macromedia Dreamweaver 8
Macromedia Extension Manager
Macromedia Flash 5
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile Beta 1
Microsoft .NET Framework 4 Extended Beta 1
Microsoft Application Error Reporting
Microsoft DirectX SDK (April 2007)
Microsoft Office Professional Edition 2003
Microsoft Office Small Business Connectivity Components
Microsoft Primary Interoperability Assemblies 2005
Microsoft Silverlight
Microsoft Speech Recognition Engine 4.0 (English)
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Management Objects
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files (English)
Microsoft SQL Server Compact 3.5 SP1 Design Tools English
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft SQL Server VSS Writer
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual Basic 2008 Express Edition with SP1 - ENU
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 Beta 1 x86 Redistributable - 10.0.20506
Microsoft Visual C++ 2010 Beta 1 x86 Runtime - 10.0.20506
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
Move Networks Media Player for Internet Explorer
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
Napster
Napster Burn Engine
Netscape Navigator 4.08
Notebook Software
NTT-ME MN-WLC 54a/11b combo
NVIDIA PureVideo Decoder
OGA Notifier 2.0.0048.0
OPOS Common Control Objects 1.9.000
PanoStandAlone
Photo Explosion Special Edition
PhotoGallery
PrimoPDF
PrimoPDF Redistribution Package
PSSWCORE
QuickSet
QuickTime
RandMap
RealPlayer
Registry Mechanic 9.0
Rhapsody Player Engine
SCA2 Algebra 2
ScanWizard 5
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Shockwave
Shop for HP Supplies
Sketchpad
SkinsHP1
SMART Board Drivers
SmartWebPrintingOC
SolutionCenter
Sonic_PrimoSDK
Sony USB Driver
Spybot - Search & Destroy
Spybot - Search & Destroy 1.4
Sql Server Customer Experience Improvement Program
SQL Server System CLR Types
Status
Texas Instruments PCIxx21/x515/xx12 drivers.
TI-Navigator™
TI-SmartView™
TI-SmartView™ 1.0 for TI-30X/TI-34 MultiView™
TI CellSheet Converter
TI Connect 1.6
TI LearningCheck Creator
TI Network Manager
TI NoteFolio Creator
TIPCI
Toolbox
TrayApp
Uniblue ProcessScanner
Unload
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VideoToolkit01
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Vocabulary Worksheet Factory 3 Evaluation
WebFldrs XP
WebReg
WIDCOMM Bluetooth Software
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Live OneCare safety scanner
Windows XP Service Pack 3
WinRAR archiver
WinZip 11.1
Yahoo! BrowserPlus 2.9.8
Yahoo! Extras
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

9/3/2010 2:44:05 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer TIRAN-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B02AA261-23B1-4559-. The master browser is stopping or an election is being forced.
8/29/2010 9:23:50 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the JavaQuickStarterService service.
8/29/2010 11:00:49 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
8/28/2010 6:39:23 AM, error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
8/28/2010 6:38:01 AM, error: Service Control Manager [7000] - The ASPI32 service failed to start due to the following error: The system cannot find the file specified.
8/28/2010 6:34:52 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
8/28/2010 6:34:52 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.

==== End Of File ===========================

2. RKUnhooker log FILE BELOW

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2066816 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2066816 bytes
0x804D7000 RAW 2066816 bytes
0x804D7000 WMIxWDM 2066816 bytes
0xBF800000 Win32k 1851392 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF5334000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 1175552 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xF4FDA000 C:\WINDOWS\system32\DRIVERS\HSF_DPV.SYS 1036288 bytes (Conexant Systems, Inc., HSF_DP driver)
0xBF07E000 C:\WINDOWS\System32\ialmdd5.DLL 983040 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xF4E4C000 C:\WINDOWS\system32\DRIVERS\btkrnl.sys 839680 bytes (Broadcom Corporation., Bluetooth Bus Enumerator)
0xF4F2D000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 708608 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xF5234000 C:\WINDOWS\system32\DRIVERS\bcmwl5.sys 606208 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0xF7284000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xAA601000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF37C5000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xAA734000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA8276000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xF51F1000 C:\WINDOWS\system32\drivers\STAC97.sys 274432 bytes (SigmaTel, Inc., SigmaTel Audio Driver (WDM))
0xA7838000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xBF043000 C:\WINDOWS\System32\ialmdev5.DLL 241664 bytes (Intel Corporation, Component GHAL Driver)
0xF50D7000 C:\WINDOWS\system32\DRIVERS\HSFHWICH.sys 208896 bytes (Conexant Systems, Inc., HSFHWICH WDM driver)
0xF3823000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF73D8000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA8345000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF7257000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA700D000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xAA6BF000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xAA70C000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xAA671000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA7103000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xF51CD000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF52DE000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF510A000 C:\WINDOWS\system32\drivers\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xAA6EA000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xBF021000 C:\WINDOWS\System32\ialmdnt5.dll 139264 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0x806D0000 ACPI_HAL 131840 bytes
0x806D0000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF733A000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF738A000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF5302000 C:\WINDOWS\system32\DRIVERS\b57xp32.sys 122880 bytes (Broadcom Corporation, Broadcom NetXtreme Gigabit Ethernet NDIS5.1 Driver.)
0xF73A9000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xF723D000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF7372000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF735A000 C:\WINDOWS\System32\Drivers\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xA7191000 C:\DOCUME~1\SHA'VO~1\LOCALS~1\Temp\kflyypod.sys 94208 bytes
0xF7311000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF4DE5000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xF52C8000 C:\WINDOWS\system32\DRIVERS\gtipci21.sys 90112 bytes (Texas Instruments, Texas Instruments PCI GemCore IFD Handler)
0xA8850000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF4F19000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF5320000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAA78D000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF7328000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF73C7000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF4D0C000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF7687000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF7757000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7737000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF7717000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 61440 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF7557000 Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0xF7767000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF51BD000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF75D7000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7547000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7727000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF7597000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7527000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF75B7000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF7657000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7747000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7517000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF75A7000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7507000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF7607000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF6C20000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7777000 C:\WINDOWS\System32\Drivers\VcommMgr.sys 40960 bytes (IVT Corporation., Bluetooth VcommMgr Driver)
0xF7537000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xA9BCE000 C:\WINDOWS\system32\drivers\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF6C70000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF6C50000 C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys 36864 bytes (Microsoft Corporation, IP FILTER DRIVER)
0xF75C7000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF7647000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA7238000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF7567000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF7707000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF7797000 cercsr6.sys 32768 bytes (Adaptec, Inc., DELL CERC SATA1.5/6ch Miniport Driver)
0xF78FF000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF789F000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF78F7000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF77C7000 C:\WINDOWS\system32\DRIVERS\blueletaudio.sys 28672 bytes (IVT Corporation., Bluelet Audio Driver)
0xF779F000 BTHidMgr.sys 28672 bytes (IVT Corporation., Bluetooth HID Manager Device Driver)
0xF77BF000 C:\WINDOWS\system32\drivers\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF78A7000 C:\WINDOWS\system32\Drivers\nvport.sys 28672 bytes (NVIDIA Corporation., Port Driver)
0xF7787000 C:\WINDOWS\System32\Drivers\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF77EF000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF4E0C000 C:\WINDOWS\system32\DRIVERS\VComm.sys 28672 bytes (IVT Corporation., Bluetooth Serial Port Driver)
0xF77CF000 C:\WINDOWS\system32\DRIVERS\BlueletSCOAudio.sys 24576 bytes (IVT Corporation., Bluelet Audio Driver)
0xA8BB0000 C:\WINDOWS\system32\drivers\btserial.sys 24576 bytes (Broadcom Corporation., Bluetooth Serial Driver for Windows 2000)
0xF790F000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7907000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF78EF000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF788F000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7897000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF778F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF4E1C000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF4E14000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF77D7000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF78CF000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF79FF000 C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS 16384 bytes (Dell Inc, App Support Driver)
0xF791F000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF79AF000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xF4D21000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xF6A4C000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF6A50000 C:\WINDOWS\system32\DRIVERS\SMCLIB.SYS 16384 bytes (Microsoft Corporation, Smard Card Driver Library)
0xF7923000 vbtenum.sys 16384 bytes (IVT Corporation., Bluetooth HID Enumerator Driver)
0xA872A000 C:\WINDOWS\system32\drivers\VHIDMini.sys 16384 bytes (IVT Corporation., Bluetooth HID Mini driver)
0xF7917000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF4D3D000 C:\WINDOWS\system32\DRIVERS\btnetdrv.sys 12288 bytes (IVT Corporation., Bluetooth PAN Network Adapter Driver)
0xF791B000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xF4D29000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xA8315000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 12288 bytes (Conexant, Diagnostic Interface DRIVER)
0xA9017000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF6A3C000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF6A48000 C:\WINDOWS\system32\drivers\pfc.sys 12288 bytes (Padus, Inc., Padus® ASPI Shell)
0xF4D41000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF79DF000 C:\WINDOWS\System32\drivers\ws2ifsl.sys 12288 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0xF7A31000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7A2F000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7A0B000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF7A07000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7A33000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7A5D000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF7A35000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7A95000 C:\WINDOWS\System32\Drivers\RootMdm.sys 8192 bytes (Microsoft Corporation, Legacy Non-Pnp Modem Device Driver)
0xF7ACB000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7A27000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7A09000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7B36000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7BD8000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7C59000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7ACF000 PCIIde.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x86CA5AEA ?_empty_? 1302 bytes
0x86CA5EC5 unknown_irp_handler 315 bytes
!!!!!!!!!!!Hidden driver: 0x86D84380 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0xF7372000 WARNING: suspicious driver modification [atapi.sys::0x86CA5AEA]
0xF7507000 WARNING: Virus alike driver modification [isapnp.sys], 40960 bytes


!!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)

3. When I tried to download the files from the infected computer, I was told my security settings would not allow the file to be downloaded. I downloaded the files using another computer and ran them.

Additional Information

A few weeks ago I (regrettably) changed some settings in an attempt to fix this on my own and now
1) I can't download files
2) I can't watch youtube videos, and
3) When I try to login to Yahoo! mail I get a white screen with a click here link that tells me that my browser does not support redirects.

I tried to return to the default settings, but each of the 3 issues above persist. I know this is related to me trying to fix it myself so I have surrendered and now soliciting professional help.

Thanks for your assistance!

Greetings

One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.


What the virus can do.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can clean this machine but I cannot guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.
Please continue as follows:

• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the report in your next post:

C:\ComboFix.txt

"information and logs"

In your next post I need the following

1. Log from Combofix
2. let me know of any problems you may have had
3. How is the computer doing now?

Gringo

When I first tried to run Combofix - I got the Blue Screen. I held down the power button to restart. It asked if I wanted to run Chkdsk - I said no. When the computer rebooted I got a notification that C:\ComboFix\Clist.dat was corrupt and unreadable. Pleae run the Chkdsk utility.

I ran Chkdsk. Tried to run Combofix again - and it progressed further. Then I started getting notifiations of "Windows - Delayed Write Failed" Unable to save all the data for the file {filename here}. The data has been lost This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

The message appeared like 15 times for the following files:

C:\Program Files\Common Files\Akamai\data.dat

. . . HP\Digital Imaging\ . . .

C:\$Mft

C:\$Secure

C:\System Volume Information\_restore{AF5A834C- ..... }\Fifoed\snapshot

C:\BitMap

C:\WINDOWS\SYSTEM32


Combofix

Deleted files
Deleted folders
Deleted Users/xagan.exe

Began shutting down to Reboot


warning!


error saving file
c:\windows\erdn\subs\software !

continue with the next file

[ egSaveKeyEx 1016 - An I/O operation initiated by the registry failed unrecoverably. The registry could not read in, or write out, or flush, one of the files that contain the system's image of the registry

i sais yes a few times

System restarted,
But before I could select how I wanted it to restart it restarted Normally

**** Was I supposed to select a different restart option? If so, I did not.


So I double clicked it to run again

Also it told me upon restart that ComboFix.exe was corrupt. I ignored it.
Then it told me there was a newer version and asked if I wanted to update it - I was not expecting that popup so i said no.

and this time got a notification saying "Windows - Delaed Write Failed" Unable to save all the data for C:\ComboFix\mbr.log

Hello

Make sure all security programs are off

update combofix

I would like you to download an updated virsion of combofix.

Delete the version of combofix you have now on your desktop and download a new one from here

Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note:Do not mouseclick combofix's window while it's running. That may cause it to stall

Gringo

My computer is better. It does not appear to be doing the redirect thing anymore, but I can not get ComboFix to finish running and generate a log. This time I got another blue screen. When the computer restarts it doesn't finish running. I have run the original ComboFix download about 6 times.

I downloaded and ran the Updated version - which told me I had an incompatible Operating System (I am running Windows Xp Professional). I have ran it twice.

Please advise.

PleaSE run it in safe mode - if the computer needs to be restarted please make sure it goes back into safe mode


Boot into Safe Mode

Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

Gringo

ComboFix 10-09-06.02 - Sha'Vonya 09/07/2010 19:36:37.1.1 - x86 MINIMAL
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.789 [GMT -5:00]
Running from: c:\documents and settings\Sha'Vonya\Desktop\ComboFix.exe
.
ADS - WINDOWS: deleted 0 bytes in 1 streams.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

Infected copy of c:\windows\system32\drivers\isapnp.sys was found and disinfected
Restored copy from - Kitty had a snack
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_6TO4
-------\Legacy_AFINDING
-------\Legacy_FAD
-------\Legacy_PERFS
-------\Legacy_6TO4
-------\Legacy_AFINDING
-------\Legacy_FAD
-------\Legacy_PERFS
-------\Legacy_6TO4
-------\Legacy_AFINDING
-------\Legacy_FAD
-------\Legacy_PERFS
-------\Legacy_6TO4
-------\Legacy_AFINDING
-------\Legacy_FAD
-------\Legacy_PERFS
-------\Legacy_6TO4
-------\Legacy_AFINDING
-------\Legacy_FAD
-------\Legacy_PERFS


((((((((((((((((((((((((( Files Created from 2010-08-08 to 2010-09-08 )))))))))))))))))))))))))))))))
.

2010-09-05 17:33 . 2010-09-05 17:33 -------- d-----w- C:\found.000
2010-08-21 18:20 . 2010-08-21 18:20 -------- d-----w- c:\documents and settings\Sha'Vonya\Application Data\Malwarebytes
2010-08-21 18:19 . 2010-08-21 18:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-08-21 18:14 . 2010-08-21 18:15 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2010-08-21 18:14 . 2010-08-21 18:14 -------- d-----w- c:\program files\NortonInstaller
2010-08-14 18:30 . 2010-08-14 18:30 -------- d-----w- c:\documents and settings\Sha'Vonya\Application Data\Registry Mechanic
2010-08-14 18:25 . 2010-09-05 19:20 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-08-09 16:01 . 2010-08-09 16:01 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-08 10:16 . 2010-06-07 10:48 -------- d-----w- c:\program files\Common Files\Akamai
2010-09-07 01:19 . 2006-12-27 20:12 155048 ----a-w- c:\documents and settings\Sha'Vonya\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-09-06 21:57 . 2007-07-06 14:03 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-09-06 21:56 . 2007-07-06 14:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-09-05 19:16 . 2006-12-29 18:29 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-09-05 19:09 . 2007-08-17 00:20 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-09-05 19:07 . 2007-11-26 01:29 -------- d-----w- c:\program files\Lavasoft
2010-09-05 19:07 . 2010-07-19 15:43 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2010-08-19 01:54 . 2007-03-04 01:17 -------- d-----w- c:\program files\Common Files\Adobe
2010-08-08 11:13 . 2010-07-17 14:15 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-07-19 01:04 . 2010-07-19 01:04 -------- d-----w- c:\program files\Alwil Software
2010-07-19 01:04 . 2010-07-19 01:04 -------- d-----w- c:\documents and settings\All Users\Application Data\Alwil Software
2010-07-11 04:04 . 2010-07-11 04:04 -------- d-----w- c:\program files\Common Files\Borland Shared
2010-07-11 04:03 . 2010-07-11 04:03 -------- d-----w- c:\program files\Softouch
2010-07-11 04:03 . 2010-07-11 04:03 -------- d-----w- c:\documents and settings\Sha'Vonya\Application Data\Softouch
2010-07-11 04:03 . 2010-07-11 04:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Softouch
2010-06-14 14:31 . 2006-12-25 20:43 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2006-12-25 13:53 . 2006-12-25 13:53 11079 ---ha-w- c:\program files\folder.htt
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-16 1392640]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-10-24 233472]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-03-04 77824]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 110592]
"bacstray"="c:\program files\Broadcom\BACS\\BacsTray.exe" [2004-06-29 118784]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2009-12-18 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]
"NAV"="c:\program files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV\A5E82D02\17.0.0.136\InstStub.exe" [2010-08-21 727152]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
802.11a+b Combo W-LAN Client Utility.lnk - c:\program files\NTT-ME MN-WLC combo\ACU.exe [2009-6-6 688128]
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2005-12-2 618557]
Microtek Scanner Finder.lnk - c:\program files\Microtek\ScanWizard 5\ScannerFinder.exe [2007-5-22 339968]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BlueSoleil.lnk]
backup=c:\windows\pss\BlueSoleil.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Photosmart Premier Fast Start.lnk]
backup=c:\windows\pss\HP Photosmart Premier Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SMART Board Tools.lnk]
backup=c:\windows\pss\SMART Board Tools.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility]
2005-07-23 02:33 176128 ----a-w- c:\windows\SYSTEM32\spool\drivers\w32x86\3\hpztsb09.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NapsterShell]
2008-05-29 22:18 323216 ----a-w- c:\program files\Napster\napster.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NavRemind]
2006-06-22 19:01 249856 ----a-w- c:\program files\TI Education\TI Network Manager\NavRemind.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PostCopy]
2001-07-25 22:16 20480 ----a-w- c:\windows\SYSTEM32\BELKIN\F5D5050\PostCopy.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\TI Education\\TI LearningCheck Creator\\LearningCheckCreator.exe"=
"c:\\Program Files\\TI Education\\Class Analysis\\ClassAnalysis.exe"=
"c:\\Program Files\\TI Education\\TI-Navigator\\Navigator.exe"=
"c:\\Program Files\\TI Education\\TI-Navigator\\bin\\navhost.exe"=
"c:\\Program Files\\TI Education\\TI-Navigator\\lib\\OldUsrMgr.exe"=
"c:\\Program Files\\TI Education\\TI Network Manager\\NavConfig.exe"=
"c:\\Program Files\\TI Education\\TI Network Manager\\UpgradeHubs.exe"=
"c:\\Program Files\\TI Education\\TI Network Manager\\UpgradeAP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe"=
"c:\\Program Files\\SMART Technologies\\SMART Board Drivers\\UCGui.exe"=
"c:\\Program Files\\SMART Technologies\\SMART Board Drivers\\SMARTSNMPAgent.exe"=
"c:\\Program Files\\SMART Technologies\\SMART Board Drivers\\UCService.exe"=
"c:\\Program Files\\SMART Technologies\\SMART Board Drivers\\WebServer.exe"=
"c:\\WINDOWS\\SYSTEM32\\spoolsv.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"12001:UDP"= 12001:UDP:SMART WebServer Handshake Multicast Port
"1053:TCP"= 1053:TCP:Akamai NetSession Interface
"5000:UDP"= 5000:UDP:Akamai NetSession Interface

R2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe -k Akamai [8/4/2004 7:00 AM 14336]
R2 SMART Display Controller;SMART Display Controller;c:\program files\SMART Technologies\SMART Board Drivers\UCService.exe [9/17/2009 12:43 PM 775464]
R2 Start BT in service;Start BT in service;c:\program files\IVT Corporation\BlueSoleil\StartSkysolSvc.exe [12/27/2007 4:39 PM 51816]
R3 GTIPCI21;GTIPCI21;c:\windows\SYSTEM32\DRIVERS\gtipci21.sys [4/28/2009 5:40 PM 88192]
S3 ACCService;Active Call Center Call Monitor;c:\program files\Active Call Center\ACCService.exe --> c:\program files\Active Call Center\ACCService.exe [?]
S3 ADM8511;%ADM8511.Service.DispName%;c:\windows\SYSTEM32\DRIVERS\ADM8511.SYS [8/16/2007 7:42 PM 20160]
S3 clr_optimization_v4.0.20506_32;.NET Runtime Optimization Service v4.0.20506_X86;c:\windows\Microsoft.NET\Framework\v4.0.20506\mscorsvw.exe [5/6/2009 9:08 AM 104272]
S3 SMART SNMP Agent Service;SMART SNMP Agent Service;c:\program files\SMART Technologies\SMART Board Drivers\SMARTSNMPAgent.exe [9/17/2009 12:43 PM 1049896]
S3 SMART Web Server;SMART Web Server;c:\program files\SMART Technologies\SMART Board Drivers\WebServer.exe [9/17/2009 12:43 PM 1258792]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\Microsoft SQL Server\100\Shared\sqladhlp.exe [7/10/2008 7:28 PM 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\SYSTEM32\DRIVERS\RsFx0102.sys [7/10/2008 2:49 AM 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [7/10/2008 7:28 PM 369688]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder

2010-09-08 c:\windows\Tasks\User_Feed_Synchronization-{B267F6F9-7963-42EF-93C9-B6DD700AE8D2}.job
- c:\windows\system32\msfeedssync.exe [2009-03-08 09:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uSearchURL,(Default) = hxxp://sg.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://sg.search.yahoo.com/
Trusted Zone: microsoft.com\office
Trusted Zone: myspace.com\ksolo
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
HKCU-Run-jaoyeal - c:\documents and settings\Sha'Vonya\jaoyeal.exe
AddRemove-HijackThis - e:\tech\HijackThis.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-08 05:16
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(964)
c:\windows\System32\BCMLogon.dll

- - - - - - - > 'explorer.exe'(1736)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\msi.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Broadcom\BACS\BacsTray.exe
c:\progra~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
c:\windows\system32\ASTSRV.EXE
c:\program files\IVT Corporation\BlueSoleil\BTNtService.exe
c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
c:\program files\Dell\QuickSet\NICCONFIGSVC.exe
c:\program files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
.
**************************************************************************
.
Completion time: 2010-09-08 05:28:57 - machine was rebooted
ComboFix-quarantined-files.txt 2010-09-08 10:28

Pre-Run: 12,983,748,608 bytes free
Post-Run: 12,946,806,784 bytes free

- - End Of File - - 25E09D44D99F109761256F88317A47FE

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.2.0
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
• An update should begin;
• follow the prompts

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
• Save any unsaved work. TFC will close all open application windows.
• Double-click TFC.exe to run the program.
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM

• Double-click mbam icon
• go to the update tab at the top
• click on check for updates
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
• Save HijackThis Installer to your desktop.
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

In your next post I need the following

1. Log From MBAM
2. report from Hijackthis
3. let me know of any problems you may have had
4. How is the computer doing now?

Gringo

Log From MBAM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4580

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/9/2010 7:22:01 AM
mbam-log-2010-09-09 (07-22-01).txt

Scan type: Quick scan
Objects scanned: 158541
Time elapsed: 16 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\jaoyeal (Worm.SFDC) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Hijack This Report

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:28:19 AM, on 9/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ASTSRV.EXE
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\UCService.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\IVT Corporation\BlueSoleil\StartSkysolSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Broadcom\BACS\BacsTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\NTT-ME MN-WLC combo\ACU.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://sg.rd.yahoo.com/customize/ie/defaul...arch.yahoo.com/
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SMART Notebook Download Plugin - {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - C:\Program Files\SMART Technologies\Notebook Software\NotebookPlugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [bacstray] C:\Program Files\Broadcom\BACS\\BacsTray.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NAV] "C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV\A5E82D02\17.0.0.136\InstStub.exe" /RELAUNCH /RUNONCE /PRODID NAV
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: 802.11a+b Combo W-LAN Client Utility.lnk = C:\Program Files\NTT-ME MN-WLC combo\ACU.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://ksolo.myspace.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4EFA317A-8569-4788-B175-5BAF9731A549} (Microsoft Virtual Server VMRC Advanced Control) - https://www.microsoft.com/resources/virtual...iveXClient1.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase5036.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\WINDOWS\system32\Skype4COM.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Active Call Center Call Monitor (ACCService) - Unknown owner - C:\Program Files\Active Call Center\ACCService.exe (file missing)
O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\WINDOWS\system32\ASTSRV.EXE
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: SMART Board Service - SMART Technologies - C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe
O23 - Service: SMART Display Controller - SMART Technologies ULC - C:\Program Files\SMART Technologies\SMART Board Drivers\UCService.exe
O23 - Service: SMART SNMP Agent Service - SMART Technologies ULC - C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTSNMPAgent.exe
O23 - Service: SMART Web Server - Unknown owner - C:\Program Files\SMART Technologies\SMART Board Drivers\WebServer.exe
O23 - Service: Start BT in service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\StartSkysolSvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9074 bytes

sberry

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
  O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
  O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
  O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
  
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  • Click Start
• When asked, allow the activex control to install
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

"information and logs"

In your next post I need the following

1. Report from ESET
2. let me know of any problems you may have had
3. How is the computer doing now?

Gringo

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=fa0e00191be3b448b3353bc212e8bda7
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-09-11 12:18:30
# local_time=2010-09-10 07:18:30 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 63342079 63342079 0 0
# compatibility_mode=768 16777215 100 0 3737903 3737903 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=24788
# found=1
# cleaned=0
# scan_time=3324
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinAgentclk.zip Win32/Bagle.gen.zip worm 00000000000000000000000000000000 I
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=fa0e00191be3b448b3353bc212e8bda7
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-09-11 05:55:42
# local_time=2010-09-11 12:55:42 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 63346008 63346008 0 0
# compatibility_mode=768 16777215 100 0 3741832 3741832 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=134904
# found=6
# cleaned=0
# scan_time=19627
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinAgentclk.zip Win32/Bagle.gen.zip worm 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Documents and Settings\Sha'Vonya\autorun.inf.vir INF/Autorun virus 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\xagan.exe.vir Win32/AutoRun.VB.SH worm 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\isapnp.sys.vir Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{AF5A834C-F421-4614-8F77-0437CADC35CD}\Fifoed\A0092992.scr Win32/AutoRun.VB.NI worm 00000000000000000000000000000000 I
C:\System Volume Information\_restore{AF5A834C-F421-4614-8F77-0437CADC35CD}\RP189\A0115075.sys Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I

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Other than taking a really long time to scan, I didn't encounter any problems.
My computer is operating much better!!!