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Windows won't install updates


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#1 Orlando_O

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Posted 29 August 2010 - 12:47 PM

Every time I try to install updates I get this.



Some updates could not be installed




The following updates were not installed:


Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Update for Windows Server 2003 and Windows XP x86 (KB982524)


I am running on:

Windows XP Home Edition
Version 2002
Service Pack 3

Intel ®
Celeron ® CPU 2.10 Ghz
2.10 Ghz, 512 MB of RAM




help please?

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#2 hamluis

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Posted 29 August 2010 - 12:57 PM

You've tried manually installing the updates?

Louis

#3 Orlando_O

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Posted 29 August 2010 - 05:11 PM

Ok I tried to install it manually and this is what is showed from the wizard.


The installation failed with:

Fatal error during installation.


Then it had the log file so you can view it. I checked all the boxed so it shows all the details.

I attached it this message if that would help.

Attached Files



#4 Orlando_O

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Posted 05 September 2010 - 11:19 PM

Can I get help?

#5 hamluis

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Posted 06 September 2010 - 06:50 AM

Windows Update problems are very common.

The best resources for resolving such, IMO:

How to troubleshoot common Windows Update, Microsoft Update, and Windows Server Update Services installation issues - http://support.microsoft.com/kb/906602

Microsoft Windows Update Troubleshooter - http://v4.windowsupdate.microsoft.com/troubleshoot

Louis

#6 Orlando_O

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Posted 06 September 2010 - 03:30 PM

That didn't help =/ but I did figure out on a different website.

http://social.answers.microsoft.com/Forums...70-5385c1853bed

it seems KB982524 was preventing other downloads from installing. So follow those and only disable KB982524 then restart and try the updates again. It worked for me hope it helps anyone else with the same problem.

#7 hamluis

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Posted 06 September 2010 - 03:46 PM

Thanks for posting your resolution...happy computing :thumbsup:.

Louis




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