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Iexplorer.exe, QLI.exe, popups and trojans


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2 replies to this topic

#1 akoudlai

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Posted 28 August 2010 - 11:31 AM

Hi, Im new to these forums so if I miss anything please let me know.

I am running windows vista with symantec and started getting spam windows and constant trojan notifications of a Iexplorer.exe and QLI.exe which where labeled as tojan horses and trojan fakes by my antivirus. I ran malwarebytes and the problem continues. Here is my Hijackthis log file:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:29:58 PM, on 8/28/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18943)
Boot mode: Safe mode with network support

Running processes:
C:WindowsExplorer.EXE
C:Windowssystem32wbemunsecapp.exe
C:Program FilesTrend MicroHiJackThisHiJackThis.exe
C:UsersKoudlaiAppDataLocalGoogleChromeApplicationchrome.exe
C:UsersKoudlaiAppDataLocalGoogleChromeApplicationchrome.exe
C:UsersKoudlaiAppDataLocalGoogleChromeApplicationchrome.exe
C:UsersKoudlaiAppDataLocalGoogleChromeApplicationchrome.exe
C:UsersKoudlaiAppDataLocalGoogleChromeApplicationchrome.exe
C:UsersKoudlaiAppDataLocalGoogleChromeApplicationchrome.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyServer = http=127.0.0.1:5555
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:Windowssystem32userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O4 - HKLM..Run: [Windows Defender] %ProgramFiles%Windows DefenderMSASCui.exe -hide
O4 - HKLM..Run: [AppleSyncNotifier] C:Program FilesCommon FilesAppleMobile Device SupportAppleSyncNotifier.exe
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre6binjusched.exe"
O4 - HKLM..Run: [KONICA MINOLTA magicolor 2400W STD] C:Windowssystem32MSTMON_S.EXE STARTUP
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:Windowssystem32NvCpl.dll,NvStartup
O4 - HKLM..Run: [NvMediaCenter] RUNDLL32.EXE C:Windowssystem32NvMcTray.dll,NvTaskbarInit
O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"
O4 - HKLM..Run: [vptray] C:PROGRA~1SYMANT~1VPTray.exe
O4 - HKLM..Run: [SigmatelSysTrayApp] C:Program FilesSigmaTelC-Major AudioWDMsttray.exe
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 9.0ReaderReader_sl.exe"
O4 - HKLM..Run: [Adobe ARM] "C:Program FilesCommon FilesAdobeARM1.0AdobeARM.exe"
O4 - HKLM..Run: [LogitechQuickCamRibbon] "C:Program FilesLogitechLogitech WebCam SoftwareLWS.exe" /hide
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -atboottime
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKCU..Run: [Google Update] "C:UsersKoudlaiAppDataLocalGoogleUpdateGoogleUpdate.exe" /c
O4 - HKCU..Run: [ehTray.exe] C:WindowsehomeehTray.exe
O4 - HKCU..Run: [MQGFJMLV] rundll32 "C:UsersKoudlaiAppDataRoamingefsuin.dll",QSTF
O4 - HKCU..Run: [msclr] C:ProgramDatamswdmswd.exe
O4 - HKCU..Run: [trawgd327uhf838jdfdsfdfds] C:UsersKoudlaiAppDataLocalTempnvsvc32.exe
O4 - HKUSS-1-5-19..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-19..Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:Program FilesPokerStarsPokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2Office12REFIEBAR.DLL
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:Program FilesPokerStars.NETPokerStarsUpdate.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:Windowssystem32browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportAppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:Program FilesCommon FilesAutodesk SharedServiceAdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:Program FilesSymantec AntiVirusDefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver1050Intel 32IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:Program FilesCommon FilesLogiShrdLVMVFMLVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:Windowssystem32nvvsvc.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:Program FilesCommon FilesRoxio Shared9.0SharedCOMRoxLiveShare9.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:Program FilesSymantec AntiVirusSavRoam.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:Windowssystem32STacSV.exe
O23 - Service: Steam Client Service - Valve Corporation - C:Program FilesCommon FilesSteamSteamService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:Program FilesSymantec AntiVirusRtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:Program FilesViewpointCommonViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:Windowssystem32DRIVERSxaudio.exe

--
End of file - 6789 bytes


Someone please help!

Also,

When it first happened I opened task manager and lots of processes were restarting themselves when I ended them. Later, the task manager would not open (although the taskbar icon was there) and my malwarebytes froze.

~UPDATE~

I have tried to fix some of the items in the hijackthis report and restarted into normal mode. the trojan horse and trojan.fakeAV!ge29 virus alerts are still coming up. So i ran hijackthis to get a report while in normal mode.

here is the hijackthis report from normal mode windows:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:44:00 PM, on 8/28/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18943)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Symantec AntiVirus\SavUI.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
c:\program files\logitech\logitech webcam software\lu\lulnchr.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [KONICA MINOLTA magicolor 2400W STD] C:\Windows\system32\MSTMON_S.EXE STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 4426 bytes


Hope this helps someone enough to help me solve this!

Thank you all for your time.

EDIT: Posts merged ~BP

Edited by Budapest, 29 August 2010 - 04:27 PM.
Merged reply ~Pandy


BC AdBot (Login to Remove)

 


#2 pwgib

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Posted 04 September 2010 - 05:59 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

PW

#3 etavares

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Posted 15 September 2010 - 05:52 PM

Due to the lack of feedback, this Topic is closed.

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Everyone else please begin a New Topic.


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