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Impossible to connect to any Microsoft site

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#1 wsmpirate


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Posted 28 August 2010 - 08:32 AM


Help needed, I run Windows XP and Internet explore 8 as my main browser. My broadband provider is plus net and my PC is opperating via wireless. For months months and months I have been unable to update my microsoft updates or connect to any microsoft site. Stupid message appears along line of oops inable to connect to www.microsoft XYZ etc !2

I have tried without success using other browsers including Firefox, and Safaria that I have installed on my PC but still with no success, my Daughers laptop picks up microsoft sites frine using same wireles connection through the same network/modem, she has just been next to me to prove it.

I have installed AVG Internet Security and my PC is clear of bugs, etc this aide I have installed and run the Combofix programme which lead me to this site.

I spoke to plus net yeaterday and depsite them suggesting that I turn off firewall etc (which I have done) I still cant connect, I am really pee'd off so any suggestions welcome.

I do not have a re insataltion disk for my XP system and have to say I am not an expert so if anyone has any ideas to resolve this issue please keep em simple.

Many thanks in anticipation.


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#2 hamluis



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Posted 28 August 2010 - 04:29 PM

Hi :thumbsup:.

Check to see if malware has set up a proxy server which keeps you from connecting.

FWIW: Many persons who think that they have removed malware from their systems...are sadly mistaken and wind up posting for assistance in one of the BC malware logs.

To check for a proxy server...

1.Please start Internet Explorer, and when the program is open, click on the Tools menu and then select Internet Options .

2. Now click on the Connections tab.

3. Now click on the Lan Settings button.

4. Under the Proxy Server section, please uncheck the checkbox labeled Use a proxy server for your LAN. Then press OK, press OK on the next screen.


#3 wsmpirate

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Posted 29 August 2010 - 06:53 AM

Hi Louis

Many thanks for your reply, just checked the above and in the Proxy Sever setting the button was unchecked. Any other ideas welcome.

Kind regards


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