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Trojan sHEUR3 aqra


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#1 NJClark

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Posted 28 August 2010 - 06:48 AM

Can anyone please help me get rid of Trojan sHEUR3 aqra

I use AGV Anti Virus Free edition

Any help very much appreciated

Nick

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#2 boopme

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Posted 28 August 2010 - 09:54 AM

Hello and welcome, I am moving this from XP to the AmI Infected forum.

Let's run these 2 items and review the logs.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
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#3 NJClark1961

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Posted 29 August 2010 - 08:38 AM

Thanks very much for your help - Nick (NJClark) I had problems with my original login so had to change my username

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4500

Windows 5.1.2600 Service Pack 3.
Internet Explorer 6.0.2900.5512

29/08/2010 12:58:45
mbam-log-2010-08-29 (12-58-45).txt

Scan type: Quick scan
Objects scanned: 153408
Time elapsed: 18 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 34
Registry Values Infected: 1
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{15fd8424-d12a-4c51-8c6c-d5d57b80f781} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3ceb04ab-08af-45f4-81b4-70d13c1f7b85} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{40ca90f3-4098-4877-ae87-23eb612b18c7} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4c3b62af-ca25-4fba-8405-32e44f83bb6f} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{5a635a91-c303-45c9-8db9-f759d98a3b9d} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{67b3becf-7b6f-42b2-99f0-f7656f89cffa} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{715ffd42-4e05-4eab-9513-c8daa5395ae2} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{759d6f7c-8d30-45b6-abea-fa51c190eed5} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7e335d04-2e6e-4d0e-a921-c3d9192e7121} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{8ee46f55-1ce1-4db9-811a-68938ec7f3dd} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{99ccfb8c-6380-4a14-8fdd-ef3e7e95335d} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{9a4a64a4-a2fb-48fa-9bba-1ac50267695d} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a7213d71-47e1-4832-92d7-d61dfe9f231f} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a87dfd99-cf81-4241-85ce-881e0026b686} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b20d7add-989c-4bc0-a797-f6fe7998efd7} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{bfc20a15-b0ac-44cc-a25a-a7039014ba9f} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{c96b9fae-a032-4100-bb47-32ef05e28be4} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf82f350-e1c4-4916-ac12-ba73db60afb7} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f019aec4-4c95-46de-a107-e302473e3b9a} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{14113b47-d59c-4f0f-9d10-ff1730265584} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2d00aa2a-69ef-487a-8a40-b3e27f07c91e} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{62906e60-bce2-4e1b-9ed0-8b9042ee15e4} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{86c5840b-80c4-4c30-a655-37344a542009} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a9c42a57-421c-4572-8b12-249c59183d1c} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f9bfa98d-9935-4ea4-a05a-72c7f0778f02} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{03d7ff6e-9781-40b5-bb7f-94291a361604} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{0729f461-8054-47dc-8d39-a31b61cc0119} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{148e1447-c728-48fd-beec-a7d06c5fff58} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c62a9e79-2b52-439b-af57-2e60bb06e86c} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{69725738-cd68-4f36-8d02-8c43722ee5da} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a3e67daa-da01-4da5-98be-3088b554a11e} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{d95c7240-0282-4c01-93f5-673bca03da86} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\{78aac291-748d-82f6-5591-23bb813252f8} (Spyware.Passwords.XGen) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\program files\microsoft\desktoplayer.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Nick\Local Settings\Application Data\ave.exe" /START "iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (c:\windows\system32\userinit.exe,,c:\program files\microsoft\desktoplayer.exe) Good: (userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Nick\Application Data\Buur\poby.exe (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\C.tmp (Trojan.Meredrop) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\14.tmp (Trojan.FOCBlock) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\15.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\16.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\A.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\Microsoft\desktoplayer.exe (Trojan.Agent) -> Delete on reboot.


Log 2
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2010-08-29 13:53:40
Windows 5.1.2600 Service Pack 3
Running: p4zecs3d.exe; Driver: C:\DOCUME~1\Nick\LOCALS~1\Temp\pxtdipow.sys


---- Devices - GMER 1.0.15 ----

Device \Driver\Tcpip \Device\Ip vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\Tcp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\Udp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device \Driver\Tcpip \Device\RawIp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

---- EOF - GMER 1.0.15 ----

#4 boopme

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Posted 29 August 2010 - 07:47 PM

Hello, I had things to do today. That was a good set of scans.. Let's do these and I feel we will be free.


b]Next run ATF and SAS:[/b] If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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