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Infected with Win32/Alureon.H


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14 replies to this topic

#1 mouille

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Posted 27 August 2010 - 10:20 PM

I have run microsoft security essentials and it detects Win32/Alureon.H but encounters Error Code: 0x80501001 whenever I try to remove it.
The only effects of the virus that I have noticed are search result links from google being automatically redirected to various websites.
Thanks in advance for helping with this problem.

DDS log:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Jeep's at 19:24:19.01 on Fri 08/27/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.405 [GMT -4:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\vVX1000.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Notebook Hardware Control\nhc.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Documents and Settings\Jeep's\Local Settings\Apps\F.lux\flux.exe
C:\Program Files\Apoint\Apntex.exe
svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\iDumpPro\NMSAccessU.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Opera\opera.exe
C:\Documents and Settings\Jeep's\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://login.nyu.edu/sso/UI/Login?goto=htt...nyu.edu%3A80%2F
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
mURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AIM Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [F.lux] "c:\documents and settings\jeep's\local settings\apps\f.lux\flux.exe" /noshow
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [<NO NAME>]
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [VX1000] c:\windows\vVX1000.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NotebookHardwareControl] "c:\program files\notebook hardware control\nhc.exe" -quiet
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1203705559656
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://oconnerandgolderllp.webex.com/client/T26L/webex/ieatgpc.cab
TCP: NameServer = 93.188.163.182,93.188.166.182
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
Notify: WBSrv - c:\progra~1\stardock\object~1\window~1\wbsrv.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 151216]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-7-29 24652]
S3 krdpdre;krdpdre;\??\c:\docume~1\jeep's\locals~1\temp\krdpdre.sys --> c:\docume~1\jeep's\locals~1\temp\krdpdre.sys [?]

=============== Created Last 30 ================

2010-08-27 17:38:50 0 d-----w- C:\spoolerlogs
2010-08-27 16:02:07 96512 ----a-w- c:\windows\system32\drivers\ATAPI.SYS

==================== Find3M ====================

2010-08-27 23:19:25 22528 ----a-w- c:\windows\system32\drivers\nhcDriver.sys
2010-07-27 06:30:35 8462336 ------w- c:\windows\system32\dllcache\shell32.dll
2010-06-30 12:31:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-30 12:31:35 149504 ------w- c:\windows\system32\dllcache\schannel.dll
2010-06-23 13:44:04 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-23 13:44:04 1851904 ------w- c:\windows\system32\dllcache\win32k.sys
2010-06-23 12:06:51 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-06-23 12:06:51 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-06-21 15:27:11 354304 ------w- c:\windows\system32\dllcache\srv.sys
2010-06-20 13:47:48 9 ----a-w- C:\confin.sys
2010-06-18 13:36:12 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe
2010-06-17 15:12:57 634656 ------w- c:\windows\system32\dllcache\iexplore.exe
2010-06-17 15:11:25 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2010-06-17 14:03:00 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 14:31:20 744448 ------w- c:\windows\system32\dllcache\helpsvc.exe
2010-06-14 07:41:45 1172480 ----a-w- c:\windows\system32\msxml3.dll
2010-06-14 07:41:45 1172480 ------w- c:\windows\system32\dllcache\msxml3.dll
2010-06-01 17:37:48 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-30 21:10:30 12 ----a-w- c:\docume~1\jeep's\applic~1\bpzmnq.dat
2009-07-24 09:29:42 56 -csh--r- c:\windows\system32\321170CF89.sys
2009-07-24 09:29:47 3558 -csha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 19:27:55.32 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 27 August 2010 - 10:42 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. Do not Attach logs unless I ask you to.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.
QUOTE
Functionality
The functionality that the Trojan exhibits implies that it has been designed with profit-making as its primary objective. Making money from the Web typically involves generating Web traffic, installing pay-per-install software and also by generating sales leads for other Web sites and services of a dubious nature. It tries to achieve its objective by employing an array of techniques to try and make the user participate in these income-generating activities.


What the virus can do.
QUOTE
Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can clean this machine but I cannot guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 mouille

mouille
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Posted 28 August 2010 - 06:54 AM

I downloaded combofix but it wouldn't install. I tried installing it on a different computer and it worked, but nothing happens when I try to install it on the infected computer. What should I do now?

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 August 2010 - 12:05 PM

Hello

Rename combofix:

Please download Combofix from one of these locations:
    Link 1
    Link 2
    Link 3

    You must rename it before saving it... Rename it: Gringo . See images below. Save it to your desktop.




    Please disable any Antivirus and Firewall you have active, as shown in this topic. Please close all open application windows.

    Double click on Gringo & follow the prompts.
      Do Not use your keyboard or mouse click anywhere in the ComboFix window, as this may cause the program to stall or crash.
      Do Not touch your computer when ComboFix is running!
    When finished,Notepad will open and ComboxFix will produce a log file.
    Please copy/paste the contents of this log in your next reply.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 mouille

mouille
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  • Members
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Posted 28 August 2010 - 01:25 PM

ComboFix 10-08-27.03 - Jeep's 08/28/2010 13:53:15.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.582 [GMT -4:00]
Running from: c:\documents and settings\Jeep's\Desktop\gringo.exe
AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\confin.sys
c:\documents and settings\Jeep's\Application Data\Microsoft\~DFK976f26.tmp
c:\documents and settings\Jeep's\Application Data\Microsoft\~DFKd9a902.tmp
c:\documents and settings\Jeep's\Application Data\Microsoft\1eaadjc.dll
c:\documents and settings\Jeep's\Application Data\Microsoft\bass.dll
c:\documents and settings\Jeep's\Application Data\Microsoft\kfgresk.dll
c:\documents and settings\Jeep's\Application Data\Microsoft\mjcriu.dll
c:\documents and settings\Jeep's\Application Data\Microsoft\peaadje.dll
c:\documents and settings\Jeep's\Application Data\Microsoft\qwadjb.dll
c:\documents and settings\Jeep's\Application Data\Microsoft\rsaadjd.dll
c:\documents and settings\Jeep's\Application Data\SystemProc
c:\program files\Mozilla Firefox\extensions\{8CE11043-9A15-4207-A565-0C94C42D590D}
c:\program files\Mozilla Firefox\extensions\{8CE11043-9A15-4207-A565-0C94C42D590D}\chrome.manifest
c:\program files\Mozilla Firefox\extensions\{8CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content\timer.xul
c:\program files\Mozilla Firefox\extensions\{8CE11043-9A15-4207-A565-0C94C42D590D}\install.rdf
c:\windows\system32\bszip.dll
c:\windows\system32\fjhdyfhsn.bat

Infected copy of c:\windows\system32\drivers\omci.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-07-28 to 2010-08-28 )))))))))))))))))))))))))))))))
.

2010-08-27 17:38 . 2010-08-27 17:38 -------- d-----w- C:\spoolerlogs
2010-08-27 16:02 . 2010-08-27 16:02 96512 ----a-w- c:\windows\system32\drivers\ATAPI.SYS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-28 11:19 . 2010-06-04 23:40 22528 ----a-w- c:\windows\system32\drivers\nhcDriver.sys
2010-08-27 15:26 . 2010-01-02 01:50 -------- d-----w- c:\documents and settings\Jeep's\Application Data\vlc
2010-08-13 15:30 . 2009-01-18 23:24 -------- d-----w- c:\program files\Opera
2010-06-30 12:31 . 2005-08-16 10:18 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:15 . 2005-08-16 10:18 832512 ----a-w- c:\windows\system32\wininet.dll
2010-06-24 12:15 . 2005-08-16 10:18 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-06-24 12:15 . 2005-08-16 10:18 17408 ----a-w- c:\windows\system32\corpol.dll
2010-06-23 13:44 . 2005-08-16 10:18 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27 . 2005-12-15 20:33 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03 . 2005-08-16 10:18 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 14:31 . 2005-08-16 10:40 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-06-14 07:41 . 2005-08-16 10:18 1172480 ----a-w- c:\windows\system32\msxml3.dll
2010-06-01 17:37 . 2010-06-20 15:17 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-30 21:10 . 2010-05-30 21:10 12 ----a-w- c:\documents and settings\Jeep's\Application Data\bpzmnq.dat
2009-07-24 09:29 . 2006-12-09 16:24 56 -csh--r- c:\windows\system32\321170CF89.sys
2009-07-24 09:29 . 2006-12-09 16:24 3558 -csha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"F.lux"="c:\documents and settings\Jeep's\Local Settings\Apps\F.lux\flux.exe" [2009-08-29 966656]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 385024]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-06 344064]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-12-15 26112]
"VX1000"="c:\windows\vVX1000.exe" [2009-03-17 721936]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"NotebookHardwareControl"="c:\program files\Notebook Hardware Control\nhc.exe" [2007-05-04 2629632]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-06-01 1093208]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-12-15 24576]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 22:08 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WBSrv]
2006-10-10 21:53 135168 ----a-w- c:\progra~1\Stardock\OBJECT~1\WINDOW~1\WbSrv.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2005-06-10 16:44 249856 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2005-06-10 16:44 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\EA GAMES\\Battlefield 2\\BF2.exe"=
"c:\\Program Files\\Common Files\\AOL\\1136855328\\ee\\aim6.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Civilization4.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1136855328\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Opera 10.50 Beta\\opera.exe"=
"c:\\Program Files\\Opera\\opera.exe"=
"c:\\WINDOWS\\system32\\spoolsv.exe"=

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [7/29/2008 1:06 PM 24652]
S3 krdpdre;krdpdre;\??\c:\docume~1\Jeep's\LOCALS~1\Temp\krdpdre.sys --> c:\docume~1\Jeep's\LOCALS~1\Temp\krdpdre.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2010-08-28 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Essentials\MpCmdRun.exe [2010-03-26 01:40]
.
.
------- Supplementary Scan -------
.
uStart Page = https://login.nyu.edu/sso/UI/Login?goto=htt...nyu.edu%3A80%2F
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Aim6 - (no file)
AddRemove-ESPNMotion - c:\progra~1\ESPNMO~1\UNWISE.EXE
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-08-28 14:15
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1016)
c:\windows\system32\Ati2evxx.dll
c:\program files\Intel\Wireless\Bin\LgNotify.dll
c:\progra~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
.
Completion time: 2010-08-28 14:18:23
ComboFix-quarantined-files.txt 2010-08-28 18:18

Pre-Run: 23,237,656,576 bytes free
Post-Run: 24,136,482,816 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - ED50D6933EABE4D38EE92F20ACF3CF3A

My results from google are no longer redirected. I have a new icon on my desktop called outernet explorer, and my desktop background changed to something that was my background a year ago, but everything else seems fine.

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:02:13 AM

Posted 28 August 2010 - 01:29 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

CODE
DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"
    In your next post I need the following
    1. report from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now after running the script?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 mouille

mouille
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:02:13 AM

Posted 28 August 2010 - 01:59 PM

ComboFix 10-08-27.03 - Jeep's 08/28/2010 14:42:00.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.584 [GMT -4:00]
Running from: c:\documents and settings\Jeep's\Desktop\gringo.exe
Command switches used :: c:\documents and settings\Jeep's\Desktop\CFScript.txt
AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.

((((((((((((((((((((((((( Files Created from 2010-07-28 to 2010-08-28 )))))))))))))))))))))))))))))))
.

2010-08-27 17:38 . 2010-08-27 17:38 -------- d-----w- C:\spoolerlogs
2010-08-27 16:02 . 2010-08-27 16:02 96512 ----a-w- c:\windows\system32\drivers\ATAPI.SYS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-28 11:19 . 2010-06-04 23:40 22528 ----a-w- c:\windows\system32\drivers\nhcDriver.sys
2010-08-27 15:26 . 2010-01-02 01:50 -------- d-----w- c:\documents and settings\Jeep's\Application Data\vlc
2010-08-13 15:30 . 2009-01-18 23:24 -------- d-----w- c:\program files\Opera
2010-06-30 12:31 . 2005-08-16 10:18 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:15 . 2005-08-16 10:18 832512 ----a-w- c:\windows\system32\wininet.dll
2010-06-24 12:15 . 2005-08-16 10:18 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-06-24 12:15 . 2005-08-16 10:18 17408 ----a-w- c:\windows\system32\corpol.dll
2010-06-23 13:44 . 2005-08-16 10:18 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27 . 2005-12-15 20:33 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03 . 2005-08-16 10:18 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 14:31 . 2005-08-16 10:40 744448 ----a-w- c:\windows\pchealth\helpctr\binaries\helpsvc.exe
2010-06-14 07:41 . 2005-08-16 10:18 1172480 ----a-w- c:\windows\system32\msxml3.dll
2010-06-01 17:37 . 2010-06-20 15:17 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-30 21:10 . 2010-05-30 21:10 12 ----a-w- c:\documents and settings\Jeep's\Application Data\bpzmnq.dat
2009-07-24 09:29 . 2006-12-09 16:24 56 -csh--r- c:\windows\system32\321170CF89.sys
2009-07-24 09:29 . 2006-12-09 16:24 3558 -csha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"F.lux"="c:\documents and settings\Jeep's\Local Settings\Apps\F.lux\flux.exe" [2009-08-29 966656]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 385024]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-06 344064]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-12-15 26112]
"VX1000"="c:\windows\vVX1000.exe" [2009-03-17 721936]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"NotebookHardwareControl"="c:\program files\Notebook Hardware Control\nhc.exe" [2007-05-04 2629632]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-06-01 1093208]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-12-15 24576]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 22:08 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WBSrv]
2006-10-10 21:53 135168 ----a-w- c:\progra~1\Stardock\OBJECT~1\WINDOW~1\WbSrv.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2005-06-10 16:44 249856 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2005-06-10 16:44 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\EA GAMES\\Battlefield 2\\BF2.exe"=
"c:\\Program Files\\Common Files\\AOL\\1136855328\\ee\\aim6.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Civilization4.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1136855328\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Opera 10.50 Beta\\opera.exe"=
"c:\\Program Files\\Opera\\opera.exe"=
"c:\\WINDOWS\\system32\\spoolsv.exe"=

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [7/29/2008 1:06 PM 24652]
S3 krdpdre;krdpdre;\??\c:\docume~1\Jeep's\LOCALS~1\Temp\krdpdre.sys --> c:\docume~1\Jeep's\LOCALS~1\Temp\krdpdre.sys [?]
.
.
------- Supplementary Scan -------
.
uStart Page = https://login.nyu.edu/sso/UI/Login?goto=htt...nyu.edu%3A80%2F
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-08-28 14:53
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1016)
c:\windows\system32\Ati2evxx.dll
c:\program files\Intel\Wireless\Bin\LgNotify.dll
c:\progra~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll

- - - - - - - > 'explorer.exe'(3268)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-08-28 14:55:21
ComboFix-quarantined-files.txt 2010-08-28 18:55
ComboFix2.txt 2010-08-28 18:18

Pre-Run: 24,142,360,576 bytes free
Post-Run: 24,129,110,016 bytes free

- - End Of File - - 570D9BD0BDD9D9C900917A383DF093E5


I'm not sure if this is important, but while combofix was running pev.cfxxe experienced an error and needed to close. otherwise my computer is running normally

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:13 AM

Posted 28 August 2010 - 02:17 PM

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 7.0
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Java 2 Runtime Environment, SE v1.4.2_03
    Java™ 6 Update 7
    MyWay Search Assistant
    Viewpoint Media Player


    Java™ 6 Update 15<--do not remove



    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo



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#9 mouille

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Posted 28 August 2010 - 03:17 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4495

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

8/28/2010 4:10:40 PM
mbam-log-2010-08-28 (16-10-40).txt

Scan type: Quick scan
Objects scanned: 163242
Time elapsed: 15 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:13:38 PM, on 8/28/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17080)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\iDumpPro\NMSAccessU.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\vVX1000.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Notebook Hardware Control\nhc.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Apoint\Apntex.exe
C:\Documents and Settings\Jeep's\Local Settings\Apps\F.lux\flux.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Opera\opera.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.nyu.edu/sso/UI/Login?goto=htt...nyu.edu%3A80%2F
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [VX1000] C:\WINDOWS\vVX1000.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NotebookHardwareControl] "C:\Program Files\Notebook Hardware Control\nhc.exe" -quiet
O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [F.lux] "C:\Documents and Settings\Jeep's\Local Settings\Apps\F.lux\flux.exe" /noshow
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1203705559656
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://oconnerandgolderllp.webex.com/clien...bex/ieatgpc.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\iDumpPro\NMSAccessU.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 9257 bytes


I had no problems and my computer is working fine

#10 gringo_pr

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Posted 28 August 2010 - 03:45 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
      O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
      O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
      O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
      O4 - HKLM\..\Run: [VX1000] C:\WINDOWS\vVX1000.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [NotebookHardwareControl] "C:\Program Files\Notebook Hardware Control\nhc.exe" -quiet
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

      NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brakets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Report from ESET
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo




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#11 mouille

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Posted 28 August 2010 - 05:46 PM

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17080 (vista_gdr.100616-0452)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=f22d2a11773ef9428932faff84b7d0b1
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-08-28 10:43:00
# local_time=2010-08-28 06:43:00 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1024 16777215 100 0 0 0 0 0
# compatibility_mode=5891 16776869 100 100 0 12540498 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=166820
# found=3
# cleaned=0
# scan_time=6259
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\omci.sys.vir Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP450\A0095157.dll Win32/Olmarik.ADC trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP454\A0096482.sys Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I

Everything seems fine with my computer

#12 gringo_pr

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Posted 28 August 2010 - 06:19 PM

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

please read this great article by miekiemoes How to prevent Malware:

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 mouille

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Posted 28 August 2010 - 06:36 PM

I read your post and I don't have any more problems. Thank you for your time, you were very helpful.

#14 gringo_pr

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Posted 28 August 2010 - 06:45 PM

you are most welcome


Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 gringo_pr

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  • Location:Puerto rico
  • Local time:02:13 AM

Posted 01 September 2010 - 01:19 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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