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Unable to download or install ANY files (Internet is working)

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#1 magicantivir


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Posted 27 August 2010 - 10:15 PM

I just installed eset 4 smart security when something went wrong and I had to reinstall windows Xp SP3. After the installation was completed I went to download chrome to install and use it instead of IE6 which I am presently using (Yuck) Funny enough chrome.exe downloaded and installed as expected but then repeatedly crashed. I tried installing files and/or downloading from the internet including the F-Secure online scanner using IE6 but to no avail. Either I get a message (as when downloading ComboFix)
<H1 id=textSection1 style="FONT: 13pt/15pt verdana; COLOR: black">The page cannot be displayed</H1>
which tells me that i do not have an internet connection when I am online and making this post (Odd to say the least). I cannot even run windows update it has been hanging for hours at !%.

I have unusual names in my background apps like 5mtrzw initiated apparently by me. Since I have not installed any software where did these come from. Did something happen when I tried to install ESET SS 4.2 or did I pick up a malware another way.


help me because at this stage I am at my wits' end as to what is going on. Yes the PC is slow but why is it that I cannot install, download or browse to security related sites in particular where help might be available. I am glad I found you.


Magicantivir :thumbsup:

Thank you in advance for any help you can give me.

Edited by Orange Blossom, 28 August 2010 - 12:20 AM.
Move to AII for initial assistance. ~ OB

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#2 magicantivir

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Posted 28 August 2010 - 06:19 AM

Please Help.
I just reinstlled windows. I cannot get to any site to run an online scanner my chat program works i have ie6 i tried to download firefox but it tells me my present settings do not allow this file to be downloaded. what can i do? windows xp sp3 BTW updates are running at 0% some virus is doing this. Can anyone help me????? I could not download any of your tools in like manner. Can bleepingcomputer help me or shoulf I go elsewhere? Pleaswe note that dues to my present situation I am unable to run anything like hijack this or any other program. I cannot install an exe i managed to install an msi antivirus which found 2 threats at first but was not able to delete them. is there hope?

Edited by Pandy, 28 August 2010 - 07:48 AM.
Topic merged from Malware removal logs ~Pandy

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