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rootkit TDSS, trojans & malware


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16 replies to this topic

#1 amelia12

amelia12

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Posted 27 August 2010 - 10:03 PM

I have been having malware issues for a week. IE opens on it's own to random sites. I ran a full Malwarebytes & full Norton scan today. Malwarebytes found the items below today. I have been trying for the past week to post my DDS & HJT logs but I can not post or post preview anyting more than maybe 20-30 lines of text. I get the message "IE can not display page". I can not upload my HJT or DDS files either. Do I have any other options? Any help or suggestions would be greatly appreciated.

rootkit TDSS
backdoor bot
trojan.fake alert
trojan.dsnchanger
hijack.taskmaster
malware.trace



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 September 2010 - 03:32 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 amelia12

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Posted 04 September 2010 - 05:35 PM

HI Gringo,

Thank you for getting back to me. There have been no changes with my computer issues. I still get web searches redirected and IE will open on it's own to random sites. Malwarebytes said it removed that rootkit.TDSS but from reading info on that I doubt it's gone. When I am online I get notifications from Norton that an attack was blocked. This happens about every 15 minutes or so. I have attached the RKUnhooker report and have attached the "Attach" report from DDS. BUT, I can not copy and paste or attached the DDS report. When I copy & paste then hit "Post", I get "IE page can not be found". If I try to attach it, it just never attaches. Any other ideas on how to get that to you???? Again thanks so much for the help.



RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xB88D5000 C:\WINDOWS\system32\drivers\ALCXWDM.SYS 2281472 bytes (Realtek Semiconductor Corp., Realtek AC'97 Audio Driver (WDM))
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2189952 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2189952 bytes
0x804D7000 RAW 2189952 bytes
0x804D7000 WMIxWDM 2189952 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xAEC31000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\VirusDefs\20100904.003\NAVEX15.SYS 1359872 bytes (Symantec Corporation, AV Engine)
0xB8B39000 C:\WINDOWS\System32\DRIVERS\AGRSM.sys 1269760 bytes (Agere Systems, SoftModem Device Driver)
0xBF064000 C:\WINDOWS\System32\ialmdd5.DLL 790528 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xB8CA7000 C:\WINDOWS\System32\DRIVERS\ialmnt5.sys 741376 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xB00D7000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20100810.004\BHDrvx86.sys 704512 bytes (Symantec Corporation, BASH Driver)
0xF7B52000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB0183000 C:\WINDOWS\system32\drivers\NAV\1107000.00C\ccHPx86.sys 520192 bytes (Symantec Corporation, Common Client Hash Provider Driver)
0xB027D000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB021F000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xB882B000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xB045C000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB072C000 C:\WINDOWS\System32\Drivers\NAV\1107000.00C\SRTSP.SYS 356352 bytes (Symantec Corporation, Symantec AutoProtect)
0xAF89A000 C:\WINDOWS\System32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xB0405000 C:\WINDOWS\System32\Drivers\NAV\1107000.00C\SYMTDI.SYS 356352 bytes (Symantec Corporation, Network Dispatch Driver)
0xF740F000 SYMDS.SYS 352256 bytes
0xB0362000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20100830.002\IDSxpx86.sys 348160 bytes (Symantec Corporation, IDS Core Driver)
0xAEFFD000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF75A8000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xAFC9E000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF795A000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF786A000 SYMEFA.SYS 184320 bytes
0xAEBF2000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xB02ED000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB033A000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xBF03E000 C:\WINDOWS\System32\ialmdev5.DLL 155648 bytes (Intel Corporation, Component GHAL Driver)
0xB03DF000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xB04FC000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xB00B3000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xB88B1000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB8C6F000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF749D000 fasttx2k.sys 143360 bytes (Promise Technology, Inc., Promise FastTrak Series Driver for WindowsXP)
0xB8B02000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB0318000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806EE000 ACPI_HAL 131840 bytes
0x806EE000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF7465000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF74D8000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB070D000 C:\WINDOWS\system32\drivers\NAV\1107000.00C\Ironx86.SYS 126976 bytes (Symantec Corporation, Iron Driver)
0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 122880 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xB0202000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xF7839000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF74C0000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF7485000 C:\WINDOWS\System32\DRIVERS\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xF7853000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB889A000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xAFA59000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xAEC1D000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\VirusDefs\20100904.003\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xB8B25000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB8C93000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xB04B5000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF7597000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB8889000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF7547000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7607000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF76A7000 C:\WINDOWS\System32\drivers\pxrts.sys 65536 bytes (Prevx, Prevx Realtime Security)
0xF76D7000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF7527000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF7537000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xBA2C2000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA788000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7617000 C:\WINDOWS\System32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF7657000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF76E7000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF7517000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7637000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF76C7000 C:\WINDOWS\System32\DRIVERS\R8139n51.SYS 49152 bytes (Realtek Semiconductor Corporation , Realtek RTL8139/810x Family NDIS 5.1 Drv)
0xF74F7000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA282000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7557000 C:\WINDOWS\System32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7627000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7507000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF75F7000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA7A8000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA758000 C:\WINDOWS\system32\drivers\NAV\1107000.00C\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xBA7B8000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7647000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xAFD3B000 C:\WINDOWS\System32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF76B7000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xBA7C8000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA748000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xAEB62000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xBA2B2000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF7817000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xB9E3C000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xAFF7B000 C:\WINDOWS\System32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF780F000 C:\WINDOWS\System32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xAFF93000 C:\WINDOWS\System32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7707000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xAFF8B000 C:\WINDOWS\System32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xF77A7000 C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF7727000 viaagp1.sys 28672 bytes (VIA Technologies, Inc., VIA NT AGP Filter)
0xF7747000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xB9E0C000 C:\WINDOWS\system32\drivers\iviaspi.sys 24576 bytes (InterVideo, Inc., InterVideo ASPI Shell)
0xB9E14000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF781F000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xB9E4C000 C:\WINDOWS\System32\DRIVERS\PS2.sys 24576 bytes (Hewlett-Packard Company, PS2 SYS)
0xF7717000 pxscan.sys 24576 bytes (Prevx, Prevx Scanner)
0xF7807000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF77FF000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF773F000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF770F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF77D7000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF771F000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xB9E1C000 C:\WINDOWS\System32\drivers\pxkbf.sys 20480 bytes (Prevx, Prevx Keyboard Security)
0xF77E7000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF77B7000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF7787000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA730000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xAFED3000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA714000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xAF146000 C:\WINDOWS\System32\DRIVERS\usbscan.sys 16384 bytes (Microsoft Corporation, USB Scanner Driver)
0xF7897000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xB03C3000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xAFF0B000 C:\WINDOWS\System32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xBA7E4000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xBA7F8000 C:\WINDOWS\system32\drivers\pfc.sys 12288 bytes (Padus, Inc., Padus® ASPI Shell)
0xB880F000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xB03BF000 C:\WINDOWS\System32\drivers\ws2ifsl.sys 12288 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0xF79DB000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF79D3000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF798D000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF7987000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF79E5000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF798F000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF79E9000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF79D5000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF79DD000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF798B000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF7989000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA13C000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA351000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA141000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7A4F000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x89FD7AEA ?_empty_? 1302 bytes
0x89FD7EC5 unknown_irp_handler 315 bytes
!!!!!!!!!!!Hidden driver: 0x8A0AE648 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0xF74C0000 WARNING: suspicious driver modification [atapi.sys::0x89FD7AEA]
0xF781F000 WARNING: Virus alike driver modification [mouclass.sys], 24576 bytes

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 04 September 2010 - 05:37 PM

Greetings

One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.
QUOTE
Functionality
The functionality that the Trojan exhibits implies that it has been designed with profit-making as its primary objective. Making money from the Web typically involves generating Web traffic, installing pay-per-install software and also by generating sales leads for other Web sites and services of a dubious nature. It tries to achieve its objective by employing an array of techniques to try and make the user participate in these income-generating activities.


What the virus can do.
QUOTE
Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can clean this machine but I cannot guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 amelia12

amelia12
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Posted 04 September 2010 - 11:55 PM

Gringo,

I ran combofix the log is below and did not run into any issues. When I ran it I received a message about finding something in the rootkit and had to restart my computer. I am still getting notifications from Norton about attempted attacks being blocked, web searches are still getting redirected but have not had IE open new windows to random sites. But, that doesn't happen frequently so I may just have to run into it yet. Here are my log.

ComboFix 10-09-04.05 - Owner 09/05/2010 0:14.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1271.848 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
AV: Norton AntiVirus *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\-1663525668
c:\documents and settings\Owner\Local Settings\Application Data\{C2D23CF3-2DD5-4E0A-BB44-B1546C1AD9AC}
c:\documents and settings\Owner\Local Settings\Application Data\{C2D23CF3-2DD5-4E0A-BB44-B1546C1AD9AC}\chrome.manifest
c:\documents and settings\Owner\Local Settings\Application Data\{C2D23CF3-2DD5-4E0A-BB44-B1546C1AD9AC}\chrome\content\_cfg.js
c:\documents and settings\Owner\Local Settings\Application Data\{C2D23CF3-2DD5-4E0A-BB44-B1546C1AD9AC}\chrome\content\overlay.xul
c:\documents and settings\Owner\Local Settings\Application Data\{C2D23CF3-2DD5-4E0A-BB44-B1546C1AD9AC}\install.rdf
c:\program files\Mozilla Firefox\searchplugins\google_search.xml
c:\windows\epugupoc._sy
c:\windows\Install.txt
c:\windows\system32\driVERs\dqqws.sys
c:\windows\system32\Install.txt
D:\Autorun.inf

c:\windows\system32\drivers\dqqws.sys . . . is infected!! . . . Failed to find a valid replacement.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_MSNCACHE
-------\Legacy_SOPIDKC
-------\Legacy_dqqws
-------\Service_dqqws


((((((((((((((((((((((((( Files Created from 2010-08-05 to 2010-09-05 )))))))))))))))))))))))))))))))
.

2010-08-29 18:11 . 2010-08-29 18:11 -------- d-----w- c:\documents and settings\Owner\Application Data\Tific
2010-08-26 23:56 . 2010-08-26 23:56 -------- d-----w- c:\program files\CCleaner
2010-08-25 20:09 . 2010-08-25 23:26 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\qrcyhdvru
2010-08-25 20:09 . 2010-08-26 02:13 -------- d-----w- c:\documents and settings\All Users\Application Data\Update
2010-08-22 03:27 . 2010-08-22 03:27 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Identities
2010-08-21 21:51 . 2010-08-21 21:51 -------- d-----w- C:\found.000
2010-08-21 20:22 . 2010-08-21 20:22 -------- d-----w- c:\documents and settings\Owner\Application Data\Uniblue
2010-08-21 20:22 . 2010-08-21 20:22 -------- d-----w- c:\program files\Uniblue
2010-08-21 05:23 . 2010-08-21 05:23 -------- d-----w- c:\windows\system32\Registry Patrol
2010-08-21 05:22 . 2010-08-21 05:28 -------- d-----w- c:\program files\Registry Patrol
2010-08-11 23:41 . 2010-08-11 23:41 -------- d-----w- c:\program files\iPod
2010-08-11 23:41 . 2010-08-11 23:42 -------- d-----w- c:\program files\iTunes
2010-08-11 23:36 . 2010-08-11 23:36 -------- d-----w- c:\program files\Bonjour
2010-08-07 23:16 . 2010-08-07 23:16 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google
2010-08-07 23:11 . 2010-08-24 01:16 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Temp
2010-08-07 23:11 . 2010-08-07 23:11 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google
2010-08-07 23:11 . 2010-08-15 23:16 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Google
2010-08-07 23:11 . 2010-08-07 23:13 -------- d-----w- c:\program files\Google

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-31 23:48 . 2010-03-03 02:38 -------- d-----w- c:\documents and settings\All Users\Application Data\PrevxCSI
2010-08-26 23:49 . 2010-08-26 23:49 388096 ----a-r- c:\documents and settings\Owner\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-08-25 05:21 . 2009-03-02 03:07 3052 ----a-w- c:\windows\system32\d3d9caps.dat
2010-08-22 18:53 . 2010-07-22 01:21 -------- d-----w- c:\program files\Nitro PDF
2010-08-12 14:12 . 2008-11-15 00:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-08-11 23:49 . 2008-10-20 18:14 -------- d-----w- c:\documents and settings\Owner\Application Data\Apple Computer
2010-08-11 23:41 . 2008-10-20 18:12 -------- d-----w- c:\program files\Common Files\Apple
2010-08-11 23:34 . 2010-08-11 23:34 73000 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.2.1.5\SetupAdmin.exe
2010-08-07 00:58 . 2010-04-04 03:54 -------- d-----w- c:\documents and settings\All Users\Application Data\CanonIJ
2010-08-07 00:58 . 2010-04-04 03:38 -------- d-----w- c:\documents and settings\All Users\Application Data\CanonIJPLM
2010-08-05 02:11 . 2010-03-03 02:38 68120 ----a-w- c:\windows\system32\PxSecure.dll
2010-08-05 02:11 . 2010-03-03 02:38 69736 ----a-w- c:\windows\system32\drivers\pxrts.sys
2010-08-05 02:11 . 2010-03-03 02:38 30320 ----a-w- c:\windows\system32\drivers\pxscan.sys
2010-08-05 02:11 . 2010-03-03 02:38 24400 ----a-w- c:\windows\system32\drivers\pxkbf.sys
2010-08-05 02:11 . 2010-03-03 02:38 -------- d-----w- c:\program files\Prevx
2010-08-05 02:10 . 2010-03-24 07:37 937416 ----a-w- c:\documents and settings\All Users\Application Data\PrevxCSI\~PrevxCSIUpdate.exe
2010-07-23 23:16 . 2010-07-23 23:09 -------- d-----w- c:\documents and settings\Owner\Application Data\PrimoPDF
2010-07-17 02:03 . 2010-07-17 02:03 -------- d-----w- c:\program files\Norton Safe Web Lite
2010-07-17 02:03 . 2008-10-20 18:24 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2010-07-17 02:03 . 2009-10-21 00:10 -------- d-----w- c:\program files\NortonInstaller
2010-06-30 12:31 . 2004-05-13 01:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:15 . 2004-01-22 06:16 832512 ----a-w- c:\windows\system32\wininet.dll
2010-06-24 12:15 . 2004-08-04 07:56 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-06-24 12:15 . 2004-06-04 21:12 17408 ----a-w- c:\windows\system32\corpol.dll
2010-06-23 13:44 . 2004-05-13 01:35 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27 . 2004-05-13 01:35 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03 . 2004-06-04 21:13 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 14:31 . 2004-06-04 21:13 744448 ----a-w- c:\windows\PCHealth\HelpCtr\Binaries\helpsvc.exe
2010-06-14 07:41 . 2004-06-04 20:54 1172480 ----a-w- c:\windows\system32\msxml3.dll
2009-07-12 18:14 . 2009-07-12 18:14 19123 ----a-w- c:\program files\Common Files\uvuvid.vbs
2009-07-12 18:14 . 2009-07-12 18:14 13337 ----a-w- c:\program files\Common Files\oziwo.ban
2004-08-22 03:40 . 2008-10-20 19:35 0 --sha-w- c:\windows\SMINST\HPCD.SYS
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-12 61440]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-05-13 151597]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-14 233472]
"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-18 61952]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 88363]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"AlcxMonitor"="ALCXMNTR.EXE" [2004-09-07 57344]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-04-13 47392]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-03-18 207360]
"Nikon Transfer Monitor"="c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe" [2009-09-15 479232]
"PDUiP6210DMon"="c:\program files\Canon\Memory Card Utility\iP6210D\PDUiP6210DMon.exe" [2005-05-06 69632]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-03-11 689488]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ----a-w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2004-08-20 19:51 118784 ----a-w- c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpsysdrv]
1998-05-07 23:04 52736 ----a-w- c:\windows\system\hpsysdrv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2004-08-20 19:55 155648 ----a-w- c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PS2]
2003-09-13 02:13 98304 ----a-w- c:\windows\system32\ps2.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"sopidkc"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 pxscan;pxscan;c:\windows\system32\drivers\pxscan.sys [3/2/2010 10:38 PM 30320]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1107000.00C\symds.sys [5/24/2010 9:16 PM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1107000.00C\symefa.sys [5/24/2010 9:16 PM 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20100810.004\bhdrvx86.sys [8/9/2010 9:11 PM 692272]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NAV\1107000.00C\cchpx86.sys [5/24/2010 9:16 PM 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1107000.00C\ironx86.sys [5/24/2010 9:16 PM 116784]
R2 CSIScanner;CSIScanner;c:\program files\Prevx\prevx.exe [3/2/2010 10:38 PM 6394368]
R2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\17.7.0.12\ccsvchst.exe [5/24/2010 9:16 PM 126392]
R2 NSL;Norton Safe Web Lite;c:\program files\Norton Safe Web Lite\Engine\1.0.1.8\ccSvcHst.exe [7/16/2010 10:03 PM 126904]
R2 pxrts;pxrts;c:\windows\system32\drivers\pxrts.sys [3/2/2010 10:38 PM 69736]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\eraserutilrebootdrv.sys [5/27/2010 8:27 AM 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20100903.003\IDSXpx86.sys [9/4/2010 7:02 PM 331640]
R3 pxkbf;pxkbf;c:\windows\system32\drivers\pxkbf.sys [3/2/2010 10:38 PM 24400]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [8/7/2010 7:11 PM 136176]
.
Contents of the 'Scheduled Tasks' folder

2010-09-02 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2010-09-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-07 23:11]

2010-09-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-07 23:11]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-VTTimer - VTTimer.exe
MSConfigStartUp-braviax - c:\windows\system32\braviax.exe
MSConfigStartUp-Cognac - c:\docume~1\Owner\LOCALS~1\Temp\g.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-05 00:29
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8A000EC5]<<
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\Disk -> CLASSPNP.SYS @ 0xf765bf28
\Driver\ACPI -> ACPI.sys @ 0xf75aecb8
\Driver\atapi -> atapi.sys @ 0xf74c6852
IoDeviceObjectType -> ParseProcedure -> ntoskrnl.exe @ 0x8056c3ac
\Device\Harddisk0\DR0 -> ParseProcedure -> ntoskrnl.exe @ 0x8056c3ac
NDIS: Realtek RTL8139/810x Family Fast Ethernet NIC -> SendCompleteHandler -> NDIS.sys @ 0xf7970bd4
PacketIndicateHandler -> NDIS.sys @ 0xf797ca21
SendHandler -> NDIS.sys @ 0xf7970d44
user & kernel MBR OK
malicious code @ sector 0x9519240 size 0x1b2 !
copy of MBR has been found in sector 62 !
PE file found in sector at 0x09519240 !

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet004\Services\NAV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\17.7.0.12\diMaster.dll\" /prefetch:1"
--

[HKEY_LOCAL_MACHINE\System\ControlSet004\Services\NSL]
"ImagePath"="\"c:\program files\Norton Safe Web Lite\Engine\1.0.1.8\ccSvcHst.exe\" /s \"NSL\" /m \"c:\program files\Norton Safe Web Lite\Engine\1.0.1.8\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(524)
c:\windows\system32\WININET.dll

- - - - - - - > 'lsass.exe'(584)
c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(2528)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Canon\IJPLM\IJPLMSVC.EXE
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\AGRSMMSG.exe
c:\windows\ALCXMNTR.EXE
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2010-09-05 00:39:14 - machine was rebooted
ComboFix-quarantined-files.txt 2010-09-05 04:39

Pre-Run: 40,642,891,776 bytes free
Post-Run: 51,672,653,824 bytes free

- - End Of File - - 891D6FB7C01393F44FE4CC343C8CD0D8


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 04 September 2010 - 11:58 PM

hello

Lets use this next

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.



Gringo
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#7 amelia12

amelia12
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  • Members
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  • Local time:11:51 PM

Posted 05 September 2010 - 10:01 AM

OK,

I ran TDSSkiller. It found 1 threat Rootkit.WIN32.TDSS.tdl3. Cured & rebooted. The report is below.

2010/09/05 10:52:49.0078 TDSS rootkit removing tool 2.4.2.0 Sep 3 2010 10:26:06
2010/09/05 10:52:49.0078 ================================================================================
2010/09/05 10:52:49.0078 SystemInfo:
2010/09/05 10:52:49.0078
2010/09/05 10:52:49.0078 OS Version: 5.1.2600 ServicePack: 3.0
2010/09/05 10:52:49.0078 Product type: Workstation
2010/09/05 10:52:49.0078 ComputerName: YOUR-RTMEJESVBC
2010/09/05 10:52:49.0078 UserName: Owner
2010/09/05 10:52:49.0078 Windows directory: C:\WINDOWS
2010/09/05 10:52:49.0078 System windows directory: C:\WINDOWS
2010/09/05 10:52:49.0078 Processor architecture: Intel x86
2010/09/05 10:52:49.0078 Number of processors: 1
2010/09/05 10:52:49.0078 Page size: 0x1000
2010/09/05 10:52:49.0078 Boot type: Normal boot
2010/09/05 10:52:49.0078 ================================================================================
2010/09/05 10:52:50.0421 Initialize success
2010/09/05 10:53:03.0546 ================================================================================
2010/09/05 10:53:03.0546 Scan started
2010/09/05 10:53:03.0546 Mode: Manual;
2010/09/05 10:53:03.0546 ================================================================================
2010/09/05 10:53:04.0625 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2010/09/05 10:53:04.0953 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2010/09/05 10:53:05.0531 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2010/09/05 10:53:06.0062 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2010/09/05 10:53:06.0609 AgereSoftModem (593aefc67283d409f34cc1245d00a509) C:\WINDOWS\system32\DRIVERS\AGRSM.sys
2010/09/05 10:53:08.0406 ALCXSENS (fbbcb95f677cbaa924140b6ea2d9a97b) C:\WINDOWS\system32\drivers\ALCXSENS.SYS
2010/09/05 10:53:09.0156 ALCXWDM (8d6c30e515717248e0e52b85fd7ac466) C:\WINDOWS\system32\drivers\ALCXWDM.SYS
2010/09/05 10:53:10.0343 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2010/09/05 10:53:11.0484 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2010/09/05 10:53:11.0890 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2010/09/05 10:53:12.0500 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2010/09/05 10:53:12.0875 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2010/09/05 10:53:13.0203 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2010/09/05 10:53:13.0671 BHDrvx86 (8f6d9ce8af24f09de6b020b2c09e27d9) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20100810.004\BHDrvx86.sys
2010/09/05 10:53:14.0187 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2010/09/05 10:53:14.0718 ccHP (e941e709847fa00e0dd6d58d2b8fb5e1) C:\WINDOWS\system32\drivers\NAV\1107000.00C\ccHPx86.sys
2010/09/05 10:53:15.0312 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2010/09/05 10:53:15.0625 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2010/09/05 10:53:16.0078 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2010/09/05 10:53:18.0109 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2010/09/05 10:53:18.0671 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2010/09/05 10:53:19.0250 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2010/09/05 10:53:19.0671 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2010/09/05 10:53:19.0984 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2010/09/05 10:53:20.0609 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2010/09/05 10:53:20.0953 eeCtrl (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
2010/09/05 10:53:21.0359 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
2010/09/05 10:53:21.0765 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2010/09/05 10:53:22.0265 fasttx2k (1e580770bdece924494b368ac980749e) C:\WINDOWS\system32\DRIVERS\fasttx2k.sys
2010/09/05 10:53:22.0734 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2010/09/05 10:53:23.0093 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2010/09/05 10:53:23.0546 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2010/09/05 10:53:24.0031 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2010/09/05 10:53:24.0359 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2010/09/05 10:53:24.0781 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2010/09/05 10:53:25.0171 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
2010/09/05 10:53:25.0656 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2010/09/05 10:53:26.0046 HdAudAddService (160b24fd894e79e71c983ea403a6e6e7) C:\WINDOWS\system32\drivers\HdAudio.sys
2010/09/05 10:53:26.0421 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2010/09/05 10:53:26.0875 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2010/09/05 10:53:27.0718 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2010/09/05 10:53:28.0765 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2010/09/05 10:53:29.0343 ialm (0acebb31989cbf9a5663fe4a33d28d21) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
2010/09/05 10:53:30.0218 IDSxpx86 (231c3f6d5c520e99924e1e37401a90c4) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20100903.003\IDSxpx86.sys
2010/09/05 10:53:30.0656 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2010/09/05 10:53:31.0484 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys
2010/09/05 10:53:31.0906 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2010/09/05 10:53:32.0328 ip6fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2010/09/05 10:53:32.0781 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2010/09/05 10:53:33.0156 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2010/09/05 10:53:33.0671 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2010/09/05 10:53:34.0000 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2010/09/05 10:53:34.0390 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2010/09/05 10:53:34.0781 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2010/09/05 10:53:35.0250 Iviaspi (f59c3569a2f2c464bb78cb1bdcdca55e) C:\WINDOWS\system32\drivers\iviaspi.sys
2010/09/05 10:53:35.0609 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2010/09/05 10:53:36.0187 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2010/09/05 10:53:36.0593 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2010/09/05 10:53:37.0296 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2010/09/05 10:53:37.0640 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2010/09/05 10:53:38.0046 Mouclass (4d353b53e218aad164f94ee7c3e1b12b) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2010/09/05 10:53:38.0046 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\mouclass.sys. Real md5: 4d353b53e218aad164f94ee7c3e1b12b, Fake md5: 35c9e97194c8cfb8430125f8dbc34d04
2010/09/05 10:53:38.0062 Mouclass - detected Rootkit.Win32.TDSS.tdl3 (0)
2010/09/05 10:53:38.0328 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2010/09/05 10:53:39.0093 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2010/09/05 10:53:39.0515 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2010/09/05 10:53:39.0984 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2010/09/05 10:53:40.0343 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2010/09/05 10:53:40.0640 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2010/09/05 10:53:40.0984 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2010/09/05 10:53:41.0343 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2010/09/05 10:53:41.0656 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2010/09/05 10:53:42.0062 NAVENG (0953bb24c1e70a99c315f44f15993c17) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\VirusDefs\20100904.003\NAVENG.SYS
2010/09/05 10:53:42.0515 NAVEX15 (3ddb0bef60b65df6b110c23e17cd67dc) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\VirusDefs\20100904.003\NAVEX15.SYS
2010/09/05 10:53:43.0250 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2010/09/05 10:53:43.0671 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2010/09/05 10:53:44.0093 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2010/09/05 10:53:44.0437 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2010/09/05 10:53:44.0812 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2010/09/05 10:53:45.0296 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2010/09/05 10:53:45.0687 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2010/09/05 10:53:46.0171 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2010/09/05 10:53:46.0593 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2010/09/05 10:53:47.0015 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2010/09/05 10:53:47.0546 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2010/09/05 10:53:47.0953 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2010/09/05 10:53:48.0296 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2010/09/05 10:53:48.0625 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2010/09/05 10:53:49.0031 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2010/09/05 10:53:49.0421 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2010/09/05 10:53:49.0750 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2010/09/05 10:53:50.0109 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2010/09/05 10:53:50.0812 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2010/09/05 10:53:51.0140 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2010/09/05 10:53:53.0359 Pfc (ed2e7f396b4098608c95bc3806bdf6fc) C:\WINDOWS\system32\drivers\pfc.sys
2010/09/05 10:53:53.0734 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2010/09/05 10:53:54.0078 Processor (a32bebaf723557681bfc6bd93e98bd26) C:\WINDOWS\system32\DRIVERS\processr.sys
2010/09/05 10:53:54.0437 Ps2 (9b793a1ffd480155fe9ee5261153f21b) C:\WINDOWS\system32\DRIVERS\PS2.sys
2010/09/05 10:53:54.0765 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2010/09/05 10:53:55.0109 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2010/09/05 10:53:55.0531 PxHelp20 (b5dfb86a6caeae9b2bf3dedb43be6393) C:\WINDOWS\system32\DRIVERS\PxHelp20.sys
2010/09/05 10:53:55.0953 pxkbf (d0e4b7a072480428b9381bce61173d06) C:\WINDOWS\system32\drivers\pxkbf.sys
2010/09/05 10:53:56.0296 pxrts (1d7a1820f20dbc410a7384b541226dfc) C:\WINDOWS\system32\drivers\pxrts.sys
2010/09/05 10:53:56.0734 pxscan (cacbc2a0db3db9dba183f367b7efe95c) C:\WINDOWS\system32\drivers\pxscan.sys
2010/09/05 10:53:58.0312 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2010/09/05 10:53:58.0734 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2010/09/05 10:53:59.0296 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2010/09/05 10:53:59.0906 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2010/09/05 10:54:00.0265 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2010/09/05 10:54:00.0531 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2010/09/05 10:54:00.0828 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2010/09/05 10:54:01.0281 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2010/09/05 10:54:01.0593 rtl8139 (2ef9c0dc26b30b2318b1fc3faa1f0ae7) C:\WINDOWS\system32\DRIVERS\R8139n51.SYS
2010/09/05 10:54:01.0937 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2010/09/05 10:54:02.0250 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2010/09/05 10:54:02.0578 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2010/09/05 10:54:02.0875 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2010/09/05 10:54:03.0812 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2010/09/05 10:54:04.0328 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2010/09/05 10:54:04.0734 SRTSP (ec5c3c6260f4019b03dfaa03ec8cbf6a) C:\WINDOWS\System32\Drivers\NAV\1107000.00C\SRTSP.SYS
2010/09/05 10:54:05.0312 SRTSPX (55d5c37ed41231e3ac2063d16df50840) C:\WINDOWS\system32\drivers\NAV\1107000.00C\SRTSPX.SYS
2010/09/05 10:54:05.0765 Srv (da852e3e0bf1cea75d756f9866241e57) C:\WINDOWS\system32\DRIVERS\srv.sys
2010/09/05 10:54:06.0312 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2010/09/05 10:54:06.0656 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2010/09/05 10:54:07.0765 SymDS (56890bf9d9204b93042089d4b45ae671) C:\WINDOWS\system32\drivers\NAV\1107000.00C\SYMDS.SYS
2010/09/05 10:54:08.0265 SymEFA (1c91df5188150510a6f0cf78f7d94b69) C:\WINDOWS\system32\drivers\NAV\1107000.00C\SYMEFA.SYS
2010/09/05 10:54:08.0734 SymEvent (961b48b86f94d4cc8ceb483f8aa89374) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
2010/09/05 10:54:09.0093 SymIRON (dc80fbf0a348e54853ef82eed4e11e35) C:\WINDOWS\system32\drivers\NAV\1107000.00C\Ironx86.SYS
2010/09/05 10:54:09.0671 SYMTDI (41aad61f87ca8e3b5d0f7fe7fba0797d) C:\WINDOWS\System32\Drivers\NAV\1107000.00C\SYMTDI.SYS
2010/09/05 10:54:10.0828 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2010/09/05 10:54:11.0109 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2010/09/05 10:54:11.0609 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2010/09/05 10:54:12.0031 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2010/09/05 10:54:12.0453 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2010/09/05 10:54:13.0250 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2010/09/05 10:54:13.0890 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2010/09/05 10:54:14.0359 USBAAPL (4b8a9c16b6d9258ed99c512aecb8c555) C:\WINDOWS\system32\Drivers\usbaapl.sys
2010/09/05 10:54:14.0703 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2010/09/05 10:54:15.0000 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2010/09/05 10:54:15.0375 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2010/09/05 10:54:15.0781 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2010/09/05 10:54:16.0109 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2010/09/05 10:54:16.0390 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2010/09/05 10:54:16.0718 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2010/09/05 10:54:17.0156 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2010/09/05 10:54:17.0546 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2010/09/05 10:54:17.0781 viaagp1 (4b039bbd037b01f5db5a144c837f283a) C:\WINDOWS\system32\DRIVERS\viaagp1.sys
2010/09/05 10:54:18.0109 viagfx (0cc705db634a3bc355887e3d478dd386) C:\WINDOWS\system32\DRIVERS\vtmini.sys
2010/09/05 10:54:18.0515 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys
2010/09/05 10:54:18.0734 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2010/09/05 10:54:19.0031 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2010/09/05 10:54:19.0546 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2010/09/05 10:54:20.0000 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys
2010/09/05 10:54:20.0109 ================================================================================
2010/09/05 10:54:20.0109 Scan finished
2010/09/05 10:54:20.0109 ================================================================================
2010/09/05 10:54:20.0125 Detected object count: 1
2010/09/05 10:55:02.0468 Mouclass (4d353b53e218aad164f94ee7c3e1b12b) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2010/09/05 10:55:02.0468 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\mouclass.sys. Real md5: 4d353b53e218aad164f94ee7c3e1b12b, Fake md5: 35c9e97194c8cfb8430125f8dbc34d04
2010/09/05 10:55:14.0515 Backup copy found, using it..
2010/09/05 10:55:14.0750 C:\WINDOWS\system32\DRIVERS\mouclass.sys - will be cured after reboot
2010/09/05 10:55:14.0750 Rootkit.Win32.TDSS.tdl3(Mouclass) - User select action: Cure
2010/09/05 10:55:20.0718 Deinitialize success


#8 gringo_pr

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Posted 05 September 2010 - 12:15 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

CODE
Folder::
c:\documents and settings\NetworkService\Local Settings\Application Data\qrcyhdvru


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"
    In your next post I need the following
    1. report from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now after running the script?

Gringo


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#9 amelia12

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Posted 05 September 2010 - 05:19 PM

I have run the script. Things seem to be much better...I think. I am no longer receiving Norton notifications that attempted attacks have been blocked. My web searches are no longer being redirected to random sites and IE no longer opens a new window to random sites. Below is the combofix report:

ComboFix 10-09-04.05 - Owner 09/05/2010 17:07:56.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1271.624 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Owner\Desktop\CFScript.txt
AV: Norton AntiVirus *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
.
/wow section - STAGE 4
The system cannot execute the specified program.

/wow section not completed

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\NetworkService\Local Settings\Application Data\qrcyhdvru

.
((((((((((((((((((((((((( Files Created from 2010-08-05 to 2010-09-05 )))))))))))))))))))))))))))))))
.

2010-08-29 18:11 . 2010-08-29 18:11 -------- d-----w- c:\documents and settings\Owner\Application Data\Tific
2010-08-26 23:56 . 2010-08-26 23:56 -------- d-----w- c:\program files\CCleaner
2010-08-26 23:49 . 2010-08-26 23:49 388096 ----a-r- c:\documents and settings\Owner\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-08-25 20:09 . 2010-08-26 02:13 -------- d-----w- c:\documents and settings\All Users\Application Data\Update
2010-08-22 03:27 . 2010-08-22 03:27 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Identities
2010-08-21 21:51 . 2010-08-21 21:51 -------- d-----w- C:\found.000
2010-08-21 20:22 . 2010-08-21 20:22 -------- d-----w- c:\documents and settings\Owner\Application Data\Uniblue
2010-08-21 20:22 . 2010-08-21 20:22 -------- d-----w- c:\program files\Uniblue
2010-08-21 05:23 . 2010-08-21 05:23 -------- d-----w- c:\windows\system32\Registry Patrol
2010-08-21 05:22 . 2010-08-21 05:28 -------- d-----w- c:\program files\Registry Patrol
2010-08-11 23:41 . 2010-08-11 23:41 -------- d-----w- c:\program files\iPod
2010-08-11 23:41 . 2010-08-11 23:42 -------- d-----w- c:\program files\iTunes
2010-08-11 23:36 . 2010-08-11 23:36 -------- d-----w- c:\program files\Bonjour
2010-08-11 23:34 . 2010-08-11 23:34 73000 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.2.1.5\SetupAdmin.exe
2010-08-07 23:16 . 2010-08-07 23:16 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google
2010-08-07 23:11 . 2010-08-24 01:16 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Temp
2010-08-07 23:11 . 2010-08-07 23:11 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google
2010-08-07 23:11 . 2010-08-15 23:16 -------- d-----w- c:\documents and settings\Owner\Local Settings\Application Data\Google
2010-08-07 23:11 . 2010-08-07 23:13 -------- d-----w- c:\program files\Google

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-05 17:09 . 2010-03-03 02:38 68120 ----a-w- c:\windows\system32\PxSecure.dll
2010-09-05 17:09 . 2010-03-03 02:38 69736 ----a-w- c:\windows\system32\drivers\pxrts.sys
2010-09-05 17:09 . 2010-03-03 02:38 30320 ----a-w- c:\windows\system32\drivers\pxscan.sys
2010-09-05 17:09 . 2010-03-03 02:38 24400 ----a-w- c:\windows\system32\drivers\pxkbf.sys
2010-09-05 16:40 . 2010-03-03 02:38 -------- d-----w- c:\documents and settings\All Users\Application Data\PrevxCSI
2010-09-05 14:56 . 2002-08-29 08:27 23040 ----a-w- c:\windows\system32\drivers\mouclass.sys
2010-08-25 05:21 . 2009-03-02 03:07 3052 ----a-w- c:\windows\system32\d3d9caps.dat
2010-08-22 18:53 . 2010-07-22 01:21 -------- d-----w- c:\program files\Nitro PDF
2010-08-12 14:12 . 2008-11-15 00:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-08-11 23:49 . 2008-10-20 18:14 -------- d-----w- c:\documents and settings\Owner\Application Data\Apple Computer
2010-08-11 23:41 . 2008-10-20 18:12 -------- d-----w- c:\program files\Common Files\Apple
2010-08-07 00:58 . 2010-04-04 03:54 -------- d-----w- c:\documents and settings\All Users\Application Data\CanonIJ
2010-08-07 00:58 . 2010-04-04 03:38 -------- d-----w- c:\documents and settings\All Users\Application Data\CanonIJPLM
2010-08-05 02:11 . 2010-03-03 02:38 68120 ----a-w- c:\windows\system32\PxSecure.dll-upgrade8002015.tmp
2010-08-05 02:11 . 2010-03-03 02:38 -------- d-----w- c:\program files\Prevx
2010-08-05 02:10 . 2010-03-24 07:37 937416 ----a-w- c:\documents and settings\All Users\Application Data\PrevxCSI\~PrevxCSIUpdate.exe
2010-07-23 23:16 . 2010-07-23 23:09 -------- d-----w- c:\documents and settings\Owner\Application Data\PrimoPDF
2010-07-17 02:03 . 2010-07-17 02:03 -------- d-----w- c:\program files\Norton Safe Web Lite
2010-07-17 02:03 . 2008-10-20 18:24 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2010-07-17 02:03 . 2009-10-21 00:10 -------- d-----w- c:\program files\NortonInstaller
2010-06-30 12:31 . 2004-05-13 01:35 149504 ----a-w- c:\windows\system32\schannel.dll
2010-06-24 12:15 . 2004-01-22 06:16 832512 ----a-w- c:\windows\system32\wininet.dll
2010-06-24 12:15 . 2004-08-04 07:56 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-06-24 12:15 . 2004-06-04 21:12 17408 ----a-w- c:\windows\system32\corpol.dll
2010-06-23 13:44 . 2004-05-13 01:35 1851904 ----a-w- c:\windows\system32\win32k.sys
2010-06-21 15:27 . 2004-05-13 01:35 354304 ----a-w- c:\windows\system32\drivers\srv.sys
2010-06-17 14:03 . 2004-06-04 21:13 80384 ----a-w- c:\windows\system32\iccvid.dll
2010-06-14 14:31 . 2004-06-04 21:13 744448 ----a-w- c:\windows\PCHealth\HelpCtr\Binaries\helpsvc.exe
2010-06-14 07:41 . 2004-06-04 20:54 1172480 ----a-w- c:\windows\system32\msxml3.dll
2009-07-12 18:14 . 2009-07-12 18:14 19123 ----a-w- c:\program files\Common Files\uvuvid.vbs
2009-07-12 18:14 . 2009-07-12 18:14 13337 ----a-w- c:\program files\Common Files\oziwo.ban
2004-08-22 03:40 . 2008-10-20 19:35 0 --sha-w- c:\windows\SMINST\HPCD.SYS
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-12 61440]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2004-05-13 151597]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-14 233472]
"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-18 61952]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 88363]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"AlcxMonitor"="ALCXMNTR.EXE" [2004-09-07 57344]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-04-13 47392]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-03-18 207360]
"Nikon Transfer Monitor"="c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe" [2009-09-15 479232]
"PDUiP6210DMon"="c:\program files\Canon\Memory Card Utility\iP6210D\PDUiP6210DMon.exe" [2005-05-06 69632]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-03-11 689488]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ----a-w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2004-08-20 19:51 118784 ----a-w- c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpsysdrv]
1998-05-07 23:04 52736 ----a-w- c:\windows\system\hpsysdrv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2004-08-20 19:55 155648 ----a-w- c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PS2]
2003-09-13 02:13 98304 ----a-w- c:\windows\system32\ps2.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"sopidkc"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 pxscan;pxscan;c:\windows\system32\drivers\pxscan.sys [3/2/2010 10:38 PM 30320]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1107000.00C\symds.sys [5/24/2010 9:16 PM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1107000.00C\symefa.sys [5/24/2010 9:16 PM 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\BASHDefs\20100810.004\bhdrvx86.sys [8/9/2010 9:11 PM 692272]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NAV\1107000.00C\cchpx86.sys [5/24/2010 9:16 PM 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1107000.00C\ironx86.sys [5/24/2010 9:16 PM 116784]
R2 CSIScanner;CSIScanner;c:\program files\Prevx\prevx.exe [3/2/2010 10:38 PM 6394368]
R2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\17.7.0.12\ccsvchst.exe [5/24/2010 9:16 PM 126392]
R2 NSL;Norton Safe Web Lite;c:\program files\Norton Safe Web Lite\Engine\1.0.1.8\ccSvcHst.exe [7/16/2010 10:03 PM 126904]
R2 pxrts;pxrts;c:\windows\system32\drivers\pxrts.sys [3/2/2010 10:38 PM 69736]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\eraserutilrebootdrv.sys [5/27/2010 8:27 AM 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Definitions\IPSDefs\20100903.003\IDSXpx86.sys [9/4/2010 7:02 PM 331640]
R3 pxkbf;pxkbf;c:\windows\system32\drivers\pxkbf.sys [3/2/2010 10:38 PM 24400]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [8/7/2010 7:11 PM 136176]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - CSISCANNER
*NewlyCreated* - KLMDB
*Deregistered* - klmdb
.
Contents of the 'Scheduled Tasks' folder

2010-09-02 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2010-09-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-07 23:11]

2010-09-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-08-07 23:11]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-klmdb.sys



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-09-05 17:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet004\Services\NAV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\17.7.0.12\diMaster.dll\" /prefetch:1"
--

[HKEY_LOCAL_MACHINE\System\ControlSet004\Services\NSL]
"ImagePath"="\"c:\program files\Norton Safe Web Lite\Engine\1.0.1.8\ccSvcHst.exe\" /s \"NSL\" /m \"c:\program files\Norton Safe Web Lite\Engine\1.0.1.8\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3828)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
.
Completion time: 2010-09-05 17:17:57
ComboFix-quarantined-files.txt 2010-09-05 21:17
ComboFix2.txt 2010-09-05 04:39

Pre-Run: 51,646,918,656 bytes free
Post-Run: 51,628,924,928 bytes free

- - End Of File - - B4864965C80F9D9E400E409323F7699F


#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 September 2010 - 05:42 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 7.0
    Java 2 Runtime Environment, SE v1.4.2_03
    Java™ 6 Update 7



    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 amelia12

amelia12
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  • Members
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Posted 05 September 2010 - 09:13 PM

Okay, here are my mbam log & hjt log. Everything seems to be working well. Thanks

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4553

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

9/5/2010 9:58:01 PM
mbam-log-2010-09-05 (21-58-01).txt

Scan type: Quick scan
Objects scanned: 142996
Time elapsed: 8 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\trawgd327uhf838jdfdsfdfds (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:02:26 PM, on 9/5/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17080)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Prevx\prevx.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe
C:\Program Files\Norton Safe Web Lite\Engine\1.0.1.8\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Prevx\prevx.exe
C:\Program Files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Canon\Memory Card Utility\iP6210D\PDUiP6210DMon.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SafeOnline BHO - {69D72956-317C-44bd-B369-8E44D4EF9801} - C:\WINDOWS\system32\PxSecure.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\17.7.0.12\IPSBHO.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Norton Safe Web Lite BHO - {F0DA78E9-6B60-42fb-BC26-EF2CFB8C8FF3} - C:\Program Files\Norton Safe Web Lite\Engine\1.0.1.8\coIEPlg.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Norton Safe Web Lite - {30CEEEA2-3742-40e4-85DD-812BF1CBB83D} - C:\Program Files\Norton Safe Web Lite\Engine\1.0.1.8\coIEPlg.dll
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O4 - HKLM\..\Run: [PDUiP6210DMon] C:\Program Files\Canon\Memory Card Utility\iP6210D\PDUiP6210DMon.exe
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1224521934812
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1224523617468
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - http://chill.comcast.net/Gameshell/GameHos...ronGameHost.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CSIScanner - Prevx - C:\Program Files\Prevx\prevx.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe (file missing)
O23 - Service: Inkjet Printer/Scanner Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\17.7.0.12\ccSvcHst.exe
O23 - Service: Norton Safe Web Lite (NSL) - Symantec Corporation - C:\Program Files\Norton Safe Web Lite\Engine\1.0.1.8\ccSvcHst.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--
End of file - 8395 bytes



#12 gringo_pr

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Posted 05 September 2010 - 09:46 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
      O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
      O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
      O4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
      O4 - HKLM\..\Run: [PDUiP6210DMon] C:\Program Files\Canon\Memory Card Utility\iP6210D\PDUiP6210DMon.exe
      O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

      NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brakets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Report from ESET
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#13 amelia12

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Posted 06 September 2010 - 02:54 PM

Gringo,

Ran Eset scan. The log is below. My computer seems to be running smoother. No new issues.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17080 (vista_gdr.100616-0452)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=41a11db4b957be47b7870a03291d09a0
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-09-06 07:22:46
# local_time=2010-09-06 03:22:46 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 35450043 35450043 0 0
# compatibility_mode=3584 16777175 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=76057
# found=9
# cleaned=0
# scan_time=5018
C:\hp\recovery\wizard\fscommand\AppRecoveryLink_ret.exe probably a variant of Win32/Spy.Agent.BMWSIKB trojan 00000000000000000000000000000000 I
C:\hp\recovery\wizard\fscommand\CDLogic_ret.exe probably a variant of Win32/Spy.Agent.BMWSIKB trojan 00000000000000000000000000000000 I
C:\hp\recovery\wizard\fscommand\CreatorLink_ret.exe probably a variant of Win32/Spy.Agent.BMWSIKB trojan 00000000000000000000000000000000 I
C:\hp\recovery\wizard\fscommand\RestoreLink_ret.exe probably a variant of Win32/Spy.Agent.BMWSIKB trojan 00000000000000000000000000000000 I
C:\hp\recovery\wizard\fscommand\RTCDLink_ret.exe probably a variant of Win32/Spy.Agent.BMWSIKB trojan 00000000000000000000000000000000 I
C:\hp\recovery\wizard\fscommand\RunLink_ret.exe probably a variant of Win32/Spy.Agent.BMWSIKB trojan 00000000000000000000000000000000 I
C:\hp\recovery\wizard\fscommand\SysRecoveryLink_ret.exe probably a variant of Win32/Spy.Agent.BMWSIKB trojan 00000000000000000000000000000000 I
C:\hp\recovery\wizard\fscommand\WizardLink_ret.exe probably a variant of Win32/Spy.Agent.BMWSIKB trojan 00000000000000000000000000000000 I
C:\Program Files\Common Files\Real\Toolbar\RealBar.dll probably a variant of Win32/Adware.Toolbar.Visicom.AB application 00000000000000000000000000000000 I


#14 gringo_pr

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Posted 06 September 2010 - 10:22 PM

Hello

C:\hp\recovery these are part of the recovery system so I am going to leave them alone

We need to delete some files from your computer.

delete files
  • Copy all text in the quote box (below)...to Notepad.
    QUOTE
    @echo off
    del /f /s /q "C:\Program Files\Common Files\Real\Toolbar\RealBar.dll"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: <--XP<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

please read this great article by miekiemoes How to prevent Malware:

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 amelia12

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Posted 07 September 2010 - 07:30 PM

Gringo,

I have done all you recommended. So, I should be safe now????? Thank you so much for your help. This site is a life saver....really.




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