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Google redirect problems

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#1 senseless


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Posted 27 August 2010 - 08:27 PM

windows XP home
toshiba laptop A-25 S307
Zonelabs security suite

When using Opera, google results frequently redirect
Firefox wicked slow/won't open
IE opens, and have not seen any redirects from Google results yet.

I think that I introduced malware to my computer today, when I downloaded/installed a program called Gmaptool.
Shortly after that, I received a series of warning popups from zonelabs about files trying to acces the internet. They were generated by 3 different .tmp files, which I Googled and found zero results. One tried calling itself "security solutions software", and then switched to the actual .tmp file name. I only recorded 2 of the file names.
Then I received warnings that the same files were trying to access priviledged resources.
While I was Googling to investigate these names, I discovered the redirects.
I used add/remove to remove the Gmaptool program. I deleted the .tmp files manually, and ran CCleaner on my browser caches.
Then I did system restore to a point created 8/28. The restore was successful, but the problem remained.
I also noticed some other issues. I could not shut down the computer through the start button. Zonelabs was bogging. Task manager would not open. I updated Zonelabs and scanned, no infections found. Same with Malwarebytes.
Hitman Pro found a problem in ipsec.sys, and warned me: "Possible variant of TDL3, (alias Alureon) rootkit detected"
Hitman also detected 3 .tmp files and called them "trojans". I did not record the names, but they were short names, 4 characters, not the same as the first .tmp files. They disappeared after another reboot, but another Hitman scan still shows the ipsec.sys "rootkit" problem.
ipsec.sys appears to be a necessary file, so I did not delete.

most recent warning from zonelabs was this:

Description setup.exe was prevented from modifying an existing driver or service: 6TO4
Rating High
Date / Time 2010-08-27 20:38:42-4:00
Type Driver
Subtype Modify Driver
Data 6TO4
Program C:\WINDOWS\Temp\gfdr.tmp\setup.exe
Action Taken Blocked (once)
Count 1
Policy Personal Policy

Any help appreciated!

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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator

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Posted 28 August 2010 - 12:24 AM


Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


#3 Pandy


    Bleepin' Panda

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Posted 28 August 2010 - 09:03 PM


Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic343570.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

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