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Malware may have disabled the internet connection


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#1 gaylenr

gaylenr

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Posted 27 August 2010 - 08:04 PM

Hello, I need some help. My friend received this message when she booted up her computer " the page at HTTP://b9b5e.prideprotection IS G17 found suspicious activity on your PC and will perform fast& safe scan. She attempted to stop it and it finally went away she scanned with Windows Defender which found a couple of things none called Pride **. At this point her internet connection went down. I appeared that her Ethernet card was disabled yet it showed up fine in Device Manager. I scanned with Net Diagnostics and the card was not listed. I uninstallled it from Device Manager and reinstalled it now it shows up in the Net Diagnostics. There is vary little activity and the internet is still "broken". I scanned with Malware bytes and forgot to write down what it found, I remember one of them being listed in another post by sombody here with a simular problem. I have a few logs if anyone wants to see them. I also scanned with Super anti spyware. Today Windows defender intercepted "Win32/Mocbot.gen. Proxy setting is proper and I run winsockxpfix but nothing changed.

I could use some help on this. Is there a setting I missed to activate the connection.

Thanks,
Gaylen

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